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- Tasks: Support the Education and Children's Directorate with administrative tasks and communication.
- Company: Join Lancashire County Council, a supportive and friendly workplace dedicated to community welfare.
- Benefits: Enjoy a competitive salary, 26 days holiday, flexible working, and health benefits.
- Why this job: Make a real impact in children's lives while developing your skills in a collaborative environment.
- Qualifications: Experience in administration and proficiency in Microsoft packages are preferred.
- Other info: This is a full-time, temporary role until August 2026, based in Accrington.
The predicted salary is between 20404 - 25183 £ per year.
Business Support Officer
Education and Children\’s Directorate | Accrington | Full time
Lancashire County Council
- Location: Accrington, Lancashire Hyndburn, Lancashire
- Salary: £24,404-25,183 per year
- Type: Permanent
- Hours: Full-time
- Posted: 21 hours ago
Job Category: Administration/Business Support
Job Description: Salary £24,404 – £25,183 per annum | Fixed term until 31/08/2026 | Full time, 37 hours per week | Education and Children\’s Directorate. International Sponsorship – this role is not open to international sponsorship.
Job Title: Business Support Officer Grade 4
We are looking for an enthusiastic, highly motivated Business Support Officer to enhance our already established friendly and supportive team who will contribute to the key work of the Education and Children\’s Directorate. This is a temporary post working 37 hrs per week and supports the Multi Agency Safeguarding Hub (MASH) and Local Authority Designated Officer (LADO) teams, based at Lancashire House, Enterprise Way, Accrington, BB5 0FL providing outstanding support to operational staff and managers. You could be really experienced in administration or looking to build on your previous experience and there is no better place to do this than with us.
What we are looking for:
- Passion: You\’ll be passionate about delivering a great service and experience, it\’s what will motivate you, getting it right first time, asking for support when you need it and building on the skills that you\’ve developed elsewhere.
- Knowledge and Experience: Ideally you will have experience of working within an administration setting and have knowledge of using Microsoft packages and databases.
- Great Communication: You\’ll be engaging and providing advice to Managers, Social Workers, families, members of the public and the rest of the team on a daily basis, so being able to clearly communicate the information you need and listen to individual requirements is key.
Why join us: You\’ll get support along your journey both from your line manager and the rest of the team – we\’ve some brilliant networks and groups that are available, you\’ll feel valued and achieve both a great work/life balance and the job satisfaction that we all want.
Lancashire County Council offers:
- Competitive salary
- Great holiday entitlement starting at 26 days per annum plus bank holidays
- Opportunities for flexible working
- Health and wellbeing
- Family friendly employer
- Financial and travel benefits
- Access to training and development
For further details please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence. Please refer to the job description and personal specification for further information regarding the scope of work and responsibilities for the post. Please ensure you address all the criteria from the person specification identified as at the application stage in your supporting evidence. Some criteria will also be addressed further at the interview stage. Please take care to upload your supporting documentation before submitting your application. No additional documentation will be accepted after the closing date.
Interviews will be held w/c 01/09/2025 face to face at Lancashire House, Accrington and details will be sent to you a few days in advance of the interview. Please note it will not be possible to rearrange an interview date or time.
For further information about the role please contact: Robyn Mitchell, Business Support Team Leader
Email: Tel: 01254 220947
Interviews taking place w/c 01/09/2025. In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Lancashire County Council
#s1-Gen
Job Category: Administration/Business SupportJob Description:Salary £24,404 – £25,183 per annum l Fixed term until 31/08/2026 l Full time, 37 hours per week l Education and Children\’s Directorate.International Sponsorship – this role is not open to international sponsorshipJob Title – Business Support Officer Grade 4We are looking for an enthusiastic, highly motivated Business Support Officer to enhance our already established friendly and supportive team who will contribute to the key work of the Education and Children\’s Directorate.This is a temporary post working 37 hrs per week and supports the Multi Agency Safeguarding Hub (MASH) and Local Authority Designated Officer (LADO) teams, based at Lancashire House, Enterprise Way, Accrington, BB5 0FL providing outstanding support to operational staff and managers. You could be really experienced in administration or looking to build on your previous experience and there is no better place to do this than with us.What we are looking for:Passion – You\’ll be passionate about delivering a great service and experience, it\’s what will motivate you, getting it right first time, asking for support when you need it and building on the skills that you\’ve developed elsewhere.Knowledge and Experience – Ideally you will have experience of working within an administration setting and have knowledge of using Microsoft packages and databases.Great Communication – You\’ll be engaging and providing advice to Managers, Social Workers, families, members of the public and the rest of the team on a daily basis, so being able to clearly communicate the information you need and listen to individual requirements is key.Why join us:You\’ll get support along your journey both from your line manager and the rest of the team – we\’ve some brilliant networks and groups that are available, you\’ll feel valued and achieve both a great work/life balance and the job satisfaction that we all want.Lancashire County Council offers:
- Competitive salary
- Great holiday entitlement starting at 26 days per annum plus bank holidays
- Opportunities for flexible working
- Health and wellbeing
- Family friendly employer
- Financial and travel benefits
- Access to training and development
#J-18808-Ljbffr
Business Support Officer l Education and Children\'s Directorate l Accrington l Full time employer: Lancashire County Council
Contact Detail:
Lancashire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer l Education and Children\'s Directorate l Accrington l Full time
✨Tip Number 1
Familiarise yourself with the Education and Children's Directorate's mission and values. Understanding their goals will help you align your passion for service delivery with their objectives, making you a more appealing candidate.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Word, as these are essential for administrative roles. Consider taking a quick online course or tutorial to enhance your proficiency before the interview.
✨Tip Number 3
Prepare examples of how you've effectively communicated in previous roles. Think of specific situations where you provided support or advice, as this will demonstrate your ability to engage with various stakeholders.
✨Tip Number 4
Network with current or former employees of Lancashire County Council if possible. They can provide insights into the work culture and expectations, which can be invaluable during your interview preparation.
We think you need these skills to ace Business Support Officer l Education and Children\'s Directorate l Accrington l Full time
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Support Officer position. Make notes on key skills and experiences that align with your background.
Tailor Your Supporting Statement: Craft a supporting statement that specifically addresses how you meet the criteria outlined in the person specification. Use examples from your past experiences to demonstrate your passion, knowledge, and communication skills.
Highlight Relevant Experience: In your CV and supporting documents, emphasise any previous administrative roles or experience with Microsoft packages and databases. This will show that you have the necessary skills for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lancashire County Council
✨Show Your Passion
Make sure to express your enthusiasm for the role and the impact you want to make in the Education and Children's Directorate. Share specific examples of how you've delivered great service in previous roles, as this will resonate well with the interviewers.
✨Demonstrate Your Knowledge
Familiarise yourself with the key responsibilities of a Business Support Officer and be ready to discuss your experience in administration. Highlight your proficiency with Microsoft packages and databases, as these skills are crucial for the role.
✨Communicate Clearly
Since the role involves engaging with various stakeholders, practice articulating your thoughts clearly. Prepare to answer questions about how you would handle communication with managers, social workers, and families, showcasing your listening skills and ability to provide tailored advice.
✨Prepare Your Supporting Statement
Ensure that your supporting statement addresses all the criteria from the person specification. This is vital for getting shortlisted, so take the time to align your experiences with what they are looking for in a candidate.
