Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and store productivity.
- Company: Join Coach, a renowned luxury brand known for quality craftsmanship and modern design.
- Benefits: Enjoy career advancement opportunities and be part of a vibrant, inclusive culture.
- Why this job: Be a key player in a rapidly growing brand that values innovation and authenticity.
- Qualifications: Retail management experience and proficiency in Microsoft Office are essential.
- Other info: Flexible working hours, including nights and weekends, to meet business needs.
The predicted salary is between 30000 - 42000 £ per year.
Social network you want to login/join with:
Supervisor I – CE UK York (40 Hours), York
col-narrow-left
Client:
Tapestry
Location:
York, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
col-narrow-right
Job Reference:
2e6c6124f142
Job Views:
11
Posted:
17.08.2025
Expiry Date:
01.10.2025
col-wide
Job Description:
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
STORE SUPERVISOR
Primary Purpose
The Supervisor assists store management by ensuring a customer focus on the sales floor with exceptional floor supervision. As an integral member of the team, you will help to maximize store productivity and profitability by assisting in teambuilding and staff development, goal setting, and by ensuring compliance with all Coach standards.
We are looking for an exceptional Supervisor that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career
PROFILE
The successful individual will leverage their proficiency to:
- Creates a high energy, sales and service focused environment;
- Ensures all customers are being serviced according to the Coach approach standard;
- Inspires team to meet and exceed performance standards;
- Takes initiative to act on development needs;
- Maintains a confident and/or commanding floor presence;
- Acts as advocate for the team;
- Creates partnerships with team members;
- Represents the brand appropriately in all situations.
The accomplished individual will possess:
- Experience in a retail service environment in a position of management;
- Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
- Ability to communicate effectively with customers and staff and manoeuvre the sales;
- Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at .
#J-18808-Ljbffr
Supervisor I - CE UK York (40 Hours) employer: Tapestry
Contact Detail:
Tapestry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor I - CE UK York (40 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and customer service standards. Understanding their approach will help you demonstrate how you can embody these principles in your role as a Supervisor.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you inspired your team to exceed performance targets.
✨Tip Number 3
Network with current or former employees of Coach, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Highlight your willingness to work nights, weekends, and public holidays, as this is crucial for a retail supervisory role.
We think you need these skills to ace Supervisor I - CE UK York (40 Hours)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Supervisor position at Coach. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Leadership Skills: Emphasise your leadership experience in retail or service environments. Provide specific examples of how you've inspired teams, improved performance, or created a positive customer-focused atmosphere.
Showcase Relevant Skills: Mention your proficiency in Microsoft Office applications like Excel, Word, PowerPoint, and Outlook. Include any other skills that are relevant to the role, such as effective communication and flexibility in scheduling.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and your understanding of its values. Use this opportunity to express why you would be a great fit for the team and how you can contribute to exceeding Coach's service standards.
How to prepare for a job interview at Tapestry
✨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated others or resolved conflicts on the sales floor.
✨Understand the Brand
Familiarise yourself with Coach's values and brand identity. Be ready to discuss how you can embody their all-American attitude and contribute to their reputation for quality craftsmanship during the interview.
✨Highlight Customer Service Experience
Since the role focuses on exceptional customer service, be prepared to share specific instances where you've gone above and beyond for customers. This will show your commitment to maintaining high service standards.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle various scenarios on the sales floor. Think of situations where you've had to make quick decisions or adapt to changing circumstances.
