Client Onboarding Analyst

Client Onboarding Analyst

Belfast Entry level 22000 - 30000 £ / year (est.) Home office (partial)
1

At a Glance

  • Tasks: Join Citi's Client Onboarding Team to analyse data and solve problems daily.
  • Company: Citi is a global financial institution focused on responsible financial services for growth.
  • Benefits: Enjoy hybrid working, generous holidays, private medical insurance, and employee discounts.
  • Why this job: Be part of a dynamic team making a real impact in the financial world.
  • Qualifications: A degree or equivalent experience in finance; problem-solving skills are essential.
  • Other info: Citi promotes a diverse workplace where everyone can thrive and be their true selves.

The predicted salary is between 22000 - 30000 £ per year.

Social network you want to login/join with:

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Client Onboarding Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Client Onboarding Analyst is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

What you’ll do

  • Remediates data in the Clients and Security Coding systems
  • Performs trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis
  • Liaises with other teams globally to ensure data quality is remediated
  • Provides a high level of customer service to our internal stakeholders
  • Owns ad-hoc projects from inception through to completion
  • Provides tangible metrics to Management
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

  • Experience of maintaining client static data within a capital markets environment
  • Takes ownership of allocated work and is accountable
  • Able to identify, trouble shoot issues and ultimately escalate
  • Bachelor’s/University degree or equivalent experience

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

——————————————————

Job Family Group:

Operations – Services

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Client Onboarding Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Client Onboarding Analyst is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

What you’ll do

  • Remediates data in the Clients and Security Coding systems
  • Performs trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis
  • Liaises with other teams globally to ensure data quality is remediated
  • Provides a high level of customer service to our internal stakeholders
  • Owns ad-hoc projects from inception through to completion
  • Provides tangible metrics to Management
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • What we’ll need from you

  • Managing various data remediation work streams Projects Knowledge
  • Experience of maintaining client static data within a capital markets environment
  • Takes ownership of allocated work and is accountable
  • Able to identify, trouble shoot issues and ultimately escalate
  • Financial services related qualifications
  • Bachelor’s/University degree or equivalent experience
  • What we can offer you

    We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

    By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

    Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

    #LI-KS1

    ——————————————————

    Job Family Group:

    Operations – Services

    ——————————————————

    Job Family:

    Reference Data Services

    ——————————————————

    Time Type:

    Full time

    ——————————————————

    Most Relevant Skills

    Please see the requirements listed above.

    ——————————————————

    Other Relevant Skills

    For complementary skills, please see above and/or contact the recruiter.

    ——————————————————

    #J-18808-Ljbffr

    Client Onboarding Analyst employer: 11037 Citibank, N.A. United Kingdom

    Citi Belfast offers an exceptional work environment for a Client Onboarding Analyst, combining a business casual atmosphere with a hybrid working model that promotes work-life balance. Employees benefit from a competitive salary, generous holiday allowance, and comprehensive health packages, alongside ample opportunities for professional development and a commitment to inclusivity. Joining Citi means being part of a global financial institution dedicated to making a positive impact while prioritising the well-being and growth of its employees.
    1

    Contact Detail:

    11037 Citibank, N.A. United Kingdom Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Client Onboarding Analyst

    ✨Tip Number 1

    Familiarise yourself with the financial services industry, particularly in capital markets. Understanding the terminology and processes will help you communicate effectively during interviews and demonstrate your knowledge of client static data management.

    ✨Tip Number 2

    Network with professionals already working in client onboarding or related roles. Use platforms like LinkedIn to connect with current employees at Citi and ask for informational interviews to gain insights into the role and company culture.

    ✨Tip Number 3

    Prepare to discuss specific examples of how you've handled data remediation or problem-solving in past experiences. Being able to articulate your thought process and the outcomes will showcase your analytical skills and readiness for the role.

    ✨Tip Number 4

    Research Citi's values and mission statement. Tailor your conversations and responses to reflect how your personal values align with theirs, especially regarding customer service and ethical judgement in financial practices.

    We think you need these skills to ace Client Onboarding Analyst

    Data Remediation
    Trend Analysis
    Root Cause Analysis
    Problem-Solving Skills
    Communication Skills
    Attention to Detail
    Client Service Orientation
    Project Management
    Risk Assessment
    Technical Aptitude
    Ability to Work in a Team
    Accountability
    Financial Services Knowledge
    Ability to Troubleshoot Issues

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure to thoroughly read the job description for the Client Onboarding Analyst position. Understand the key responsibilities and required skills, such as data remediation and trend analysis, to tailor your application effectively.

    Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in maintaining client static data or working within a capital markets environment. Use specific examples to demonstrate your problem-solving skills and ability to manage data quality.

    Showcase Communication Skills: Since the role requires effective communication with internal stakeholders, include examples in your application that showcase your ability to convey information clearly and concisely. Mention any experience you have in liaising with teams or presenting findings.

    Tailor Your Application: Customise your CV and cover letter to reflect the values and mission of Citi. Highlight how your personal goals align with their commitment to providing financial services that enable growth and economic progress, demonstrating your enthusiasm for the role.

    How to prepare for a job interview at 11037 Citibank, N.A. United Kingdom

    ✨Understand the Role

    Make sure you have a solid grasp of what a Client Onboarding Analyst does. Familiarise yourself with the key responsibilities, such as data remediation and trend analysis, so you can discuss how your skills align with these tasks.

    ✨Showcase Problem-Solving Skills

    Prepare examples from your past experiences where you've successfully identified issues and implemented solutions. This will demonstrate your analytical abilities and how you can contribute to resolving challenges at Citi.

    ✨Communicate Clearly

    Since the role requires effective communication, practice articulating your thoughts concisely. Be ready to explain complex concepts in a straightforward manner, showing that you can adapt your communication style to different audiences.

    ✨Research Citi's Values

    Familiarise yourself with Citi's mission and values. Understanding their commitment to client service and ethical practices will help you convey your alignment with their culture during the interview.

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    1
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >