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- Tasks: Lead a shift, greet guests, and inspire your team to deliver exceptional service.
- Company: Join Ole & Steen, an award-winning Danish bakery with a rich 30-year heritage.
- Benefits: Earn £13.00 per hour, enjoy flexible shifts, free food, and a 50% discount.
- Why this job: Be part of a passionate team creating a warm atmosphere and making guests feel at home.
- Qualifications: A passion for hospitality, great service, and the ability to lead by example.
- Other info: Opportunities for skill development and potential L3 Apprenticeship in Leadership and Management.
Join Team HYGGE and see your Career RISE! Ole & Steen is an award-winning Danish bakery with 30 years of heritage. We produce fresh artisanal breads and pastries across Denmark, the UK, and New York. We are part of our guests\’ local community, welcoming them into our store and serving handmade breads, pastries, and perfectly poured coffees in a space to relax or gather with friends and colleagues.
About Hygge
\’Hygge\’ (hoo-gah) is a Danish term meaning to create warmth and enjoy the good things in life, with good people. We have a passionate team helping us embody Hygge, and we are on a mission to become the \”world\’s most loved bakery.\”
Role: Team Leader
As a Team Leader at Ole & Steen, you will support the General Manager and lead a shift in their absence. Your responsibilities include greeting guests warmly, acting as a role model, and fostering an atmosphere where quality meets approachable luxury. You should be friendly, welcoming, and capable of making guests feel at home.
You will lead by example and inspire your team to deliver a high level of customer experience. A passion for great service, people, coffee, food, and hospitality is essential.
Benefits
- £13.00 per hour plus individual & team incentives based on performance
- Flexible shifts
- Free food on shift
- 50% discount at any Ole & Steen store when not on shift
- Uniform provided
- 28 days holiday
- Full or part-time hours
- Opportunities to learn new skills and grow, including potential to complete a L3 Apprenticeship in Leadership and Management
This is more than just a job; it’s a passion. Join us at Ole & Steen and help bring Hygge to London!
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Team Leader - Ole and Steen - Windsor employer: Ole and Steen
Contact Detail:
Ole and Steen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Ole and Steen - Windsor
✨Tip Number 1
Familiarise yourself with the concept of 'Hygge' and how it relates to Ole & Steen's culture. Understanding this will help you connect with the team and demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples from your past experiences where you've successfully led a team or improved customer service. This will highlight your capability to inspire and motivate others.
✨Tip Number 3
Engage with the Ole & Steen community on social media. Comment on their posts, share your love for their products, and express your enthusiasm for the role. This can help you stand out as a passionate candidate.
✨Tip Number 4
Prepare thoughtful questions about the team dynamics and customer experience at Ole & Steen. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.
We think you need these skills to ace Team Leader - Ole and Steen - Windsor
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Ole & Steen's values, especially the concept of 'Hygge'. Reflect this understanding in your application to show that you align with their mission of creating warmth and community.
Highlight Relevant Experience: Emphasise any previous leadership roles or experience in hospitality. Mention specific instances where you have led a team or provided exceptional customer service, as these are key aspects of the Team Leader role.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for food, coffee, and hospitality. Explain why you want to work at Ole & Steen and how you can contribute to their goal of becoming the world's most loved bakery.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Ole and Steen
✨Embrace the Hygge Spirit
Familiarise yourself with the concept of 'Hygge' and be ready to discuss how you can embody this warmth and comfort in your role. Show that you understand the importance of creating a welcoming atmosphere for both guests and team members.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a shift. Highlight your ability to inspire others and maintain high standards of customer service, as this is crucial for the Team Leader position.
✨Passion for Food and Service
Express your enthusiasm for food, coffee, and hospitality during the interview. Share any relevant experiences that demonstrate your commitment to providing excellent customer service and your love for the culinary arts.
✨Ask Thoughtful Questions
Prepare insightful questions about the company culture, team dynamics, and opportunities for growth within Ole & Steen. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
