Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on IT support and manage endpoint infrastructure.
- Company: Join a leading UK pathology company making a difference in healthcare.
- Benefits: Enjoy 23 days annual leave, with growth to 28 days after 5 years.
- Why this job: Gain valuable experience in a dynamic IT environment with a supportive team.
- Qualifications: 1+ year in a similar role preferred, but open to enthusiastic beginners.
- Other info: This is an on-site role, perfect for hardware enthusiasts.
The predicted salary is between 22800 - 28800 £ per year.
Job Description
? IT Endpoint Technician
Location: Kings Cross Hours: 40 hours/week (Mon–Fri, 09:00–18:00, 1-hour lunch) Starting Salary: £28,808 Annual Leave: 23 days (rising to 28 after 5 years) Remote Work: Flexible home working is not available Travel: Occasional visits to other sites
About the Role
A leading pathology company in the UK is seeking a proactive and technically skilled IT Endpoint Technician to support its endpoint infrastructure. This is a hands-on, physically active role based on-site, ideal for someone with a passion for hardware and a drive to learn and grow in a dynamic IT environment.
Key Responsibilities
- Provide first-line desktop support for endpoint infrastructure
- Manage and escalate IT helpdesk tickets
- Deploy and configure PCs, laptops, thin clients, mobile phones, and printers
- Perform hardware upgrades and repairs
- Set up Windows user accounts and email mailboxes
- Participate in system patching and endpoint security
- Maintain documentation and respond to emergency support requests
- Collaborate with internal teams and external engineers
- Ensure compliance with data protection and security policies
Who This Role Would Suit
- Hardware-focused: Comfortable replacing parts and upgrading computers
- Experienced or keen beginner: Ideally 1+ year in a similar role, but we’re open to enthusiastic learners
- Physically active: The role involves lifting, moving, and setting up equipment
- Eager to grow: Motivated, proactive, and ready to take initiative
Why Join Us?
You’ll be part of a supportive IT team within a respected healthcare organisation, contributing to essential services and gaining valuable experience in a fast-paced technical environment.
IT Support and Endpoint Technician employer: Ritz Recruitment Ltd
Contact Detail:
Ritz Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support and Endpoint Technician
✨Tip Number 1
Familiarise yourself with the specific hardware and software used in endpoint management. Knowing the ins and outs of common devices like PCs, laptops, and mobile phones will give you an edge during any technical discussions.
✨Tip Number 2
Showcase your hands-on experience by preparing to discuss any relevant projects or tasks you've completed. Whether it's upgrading hardware or troubleshooting issues, having concrete examples will demonstrate your capability and enthusiasm.
✨Tip Number 3
Network with current IT professionals or join online forums related to IT support. Engaging with others in the field can provide insights into the role and may even lead to valuable connections that could help you land the job.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle common IT support situations, as demonstrating your problem-solving skills will be crucial in this hands-on role.
We think you need these skills to ace IT Support and Endpoint Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and hardware management. Emphasise any hands-on roles you've had, especially those involving desktop support or endpoint infrastructure.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your eagerness to learn. Mention specific skills that align with the job description, such as managing helpdesk tickets or performing hardware upgrades.
Showcase Technical Skills: In your application, clearly list your technical skills related to the role, such as familiarity with Windows user accounts, email setup, and endpoint security practices. This will demonstrate your readiness for the position.
Highlight Soft Skills: Don't forget to mention soft skills like teamwork and communication. The role involves collaboration with internal teams and external engineers, so showing you can work well with others is crucial.
How to prepare for a job interview at Ritz Recruitment Ltd
✨Show Your Technical Skills
Be prepared to discuss your technical knowledge and experience with hardware. Bring examples of past projects or tasks where you successfully managed desktop support or performed hardware upgrades.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your troubleshooting skills. Think of specific instances where you resolved IT issues efficiently and be ready to explain your thought process.
✨Highlight Your Teamwork Experience
Since collaboration is key in this role, share examples of how you've worked effectively within a team. Discuss any experiences where you collaborated with others to achieve a common goal.
✨Express Your Eagerness to Learn
This position is ideal for those eager to grow. Convey your enthusiasm for learning new technologies and improving your skills, and mention any relevant courses or certifications you are pursuing.
