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For Companies At a Glance
- Tasks: Assist customers and maintain store standards while promoting health and wellness products.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a supportive team that values diversity and empowers you to thrive in your career.
- Qualifications: No prior retail experience needed; just bring a positive attitude and passion for wellness.
- Other info: Flexible hours available; perfect for students looking to balance work and studies.
Job Description
Job Type: Permanent
Store Location: Swan Walk, West Street, Horsham
Hours: 10 hours per week
Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?
Then look no further…
Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.
THE PERSON
As an entry level role, we don't require prior retail experience whilst advantageous we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers
- A positive attitude and driven nature
- A passion and enthusiasm for our products
- Basic IT skills to use the in-store technology.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
#DNI
Retail Assistant employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your compassionate and consultative approach.
✨Tip Number 3
Research common retail scenarios and challenges, especially in health and wellness. Being prepared to discuss how you'd handle these situations can set you apart from other candidates.
✨Tip Number 4
Demonstrate your enthusiasm for the role by asking insightful questions about the team dynamics and training opportunities during your interview. This shows you're genuinely interested in growing with the company.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Assistant position. Highlight your passion for customer service and any relevant skills in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise teamwork, a positive attitude, and any relevant interests in health and wellness products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Holland & Barrett's EPIC values and express your eagerness to contribute to their mission.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond to assist someone in the past, even if it's not from a retail background.
✨Demonstrate Teamwork Skills
Since the role requires working well within a team, be prepared to discuss your experiences collaborating with others. Highlight any group projects or activities where you contributed positively to the team's success.
✨Emphasise Your Positive Attitude
A positive attitude is key in retail. Be sure to convey your upbeat nature and willingness to tackle challenges. You might want to share a story that illustrates your resilience and optimism in a tough situation.
✨Familiarise Yourself with the Products
Before the interview, take some time to learn about the products offered by Holland & Barrett. Being knowledgeable about their health and wellness range will show your genuine interest and readiness to become a health ambassador.
