Intelligent Process & Performance Director

At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want .

By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future.

About Capgemini Invent

As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2023 global revenues of €22.5 billion.

Our brand promise “Get The Future You Want” reflects our passion for people and technology and highlights the company’s commitment to inclusion and sustainability.

An important aspect of ‘Get the Future You Want’ is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client.

Get The Future You Want

An overview of the role:

As a Intelligent Process and Performance (IPP) Director, you are at the forefront of digital process and operations transformation. You will have the opportunity to work across sectors, whilst having the scope to shape your career towards a specific capability set or sector as you develop within our organisation. Intelligent Industry and more specifically IPP are often the Apollo’s of Invent. Landing first often gives more of an opportunity to test your abilities in white space and an opportunity to develop your skills in ambiguous territory.

You will be working alongside some of the industry’s leading process experts, with a wealth of experience in Lean, Six Sigma, Process design and transformation, Process Mining, and Intelligent Automation technologies. Delivering through a range of different methodologies such as Agile Scrum and SAFe.

The work:

No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It’s really rewarding. And it’s also really varied. You’ll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time.

Why this role?

We run IPP like we would a startup. We promote entrepreneurship, curiosity and co-creation. As an IPP Director, you will join a team that is friendly and committed to the development of our people. You will have the power to shape the impact you have in IPP, choose the expertise you want to build, and learn core consulting skills that will allow you to excel in front of any client.

In IPP, you will have the chance to work across a variety of sectors and with a variety of clients. IPP is a growing expertise and building capabilities to tackle the biggest questions in:

• Automation – With rising costs, cutbacks and specific industries shrinking, automation is a capability that wears many hats, but its mantra is about the now! Enablement of early value, unlocking capacity and insight to further refine transformation goals in wider strategic initiatives.
• Process Intelligence – Delivering scalable, real world operational improvements through a data centric approach which leverages the power of Process Mining, Task Mining and Analytics; rendering the ability to X-Ray processes and uncover hidden bottlenecks often accelerating traditional discoveries.
• Process Excellence – Leveraging process and delivery excellence, in combination with broader capabilities supports our clients in their transformation journeys. Whether it be creating new business models, optimizing business performance or driving the sustainability agenda.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & development – Training to support your career development and the skills demand within the company, certifications etc.

We’d love to meet someone with:

You will have significant experience in one, if not all, of the three areas outlined above. We are looking for applicants with the following attributes:

• Experienced senior leader in process transformation/improvement
• Experience in key sectors such as Aerospace & Defence, Public Sector and Manufacturing are desired.
• Experience in creation, selling and leading in process mining, automation or large scale process/business transformation projects
• A strong awareness and/or experience in Intelligent Automation including solution design.
• The ability to understand business processes and operations and identify improvements to drive operational efficiency.
• A logical, analytical, and structured thinker with strong relationship management and influencing skills – often influencing senior stakeholder groups.
• Analysing and presenting complex processes and data in a logical, structured, and compelling manner
• Managing and delivering in teams to deliver tangible positive outcomes.
• Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
• Experience of proposition building and delivery.
• Business development – utilising a combination of the organisation’s broader pre-existing relationships, company relationships and your own network, you’ll be generating c.£2m of consulting revenue.
• You will have an interest in Automation, Big Data, Data Mining, Process Mining and you seek continuous improvement

We’d be especially interested to meet someone with:

• Strong experience in Business Analysis techniques
• Experience in major back office processes i.e. Finance. Procurement
• Experience of delivering in an Agile / Scaled Agile environment
• Experience with enterprise platforms such as SAP S4, Oracle
• Experience of tools such as Appian, Power Platforms, UiPath, Celonis, Signavio etc

Why Capgemini is unique

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring your whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

Collaboration and Innovation:

We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you’ll get to know the customer’s needs and challenges, demo innovative solutions and quickly solve problems. It’ll help you discover unexpected answers together.

Learning and development:

There’s an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you’ll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another – collaboration is encouraged across all our teams.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.

When you join Capgemini, you don’t just start a new job. You become part of something bigger.

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