Telephone Account Manager - Estate Agency
Telephone Account Manager - Estate Agency

Telephone Account Manager - Estate Agency

Milton Keynes Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with estate agency partners, providing insights and support to drive their success.
  • Company: Rightmove is the UK's favourite property platform, simplifying the moving process for everyone.
  • Benefits: Enjoy competitive pay, private medical insurance, 27 days holiday, and discounts on travel and more.
  • Why this job: Join a supportive team that values growth, collaboration, and making a real impact in the industry.
  • Qualifications: Sales experience in a B2B environment and a passion for delivering exceptional service are essential.
  • Other info: Be part of a diverse culture that prioritises inclusivity and employee development.

The predicted salary is between 28800 - 43200 £ per year.

Social network you want to login/join with:

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Client:

Rightmove

Location:

Milton Keynes, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

6fedea768efd

Job Views:

5

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Why Rightmove?

As the UK’sfavourite property platform, Rightmove aims to give everyone the belief that they can make their move.But we know it’s not just about listings – it’s about understanding our partners and consumers and their journeys.

What you’ll do:

  • Be the voice of Rightmove: Engage with a high-volume portfolio of existing Estate Agency (EA) partners, approx. 150+, building strong relationships over the phone and through video calls.
  • Embed value: Use your expertise to consultatively uncover our partners\’ successes and challenges, then translate performance data into actionable insights that drive real value.
  • Support and educate: Identify training opportunities and deliver impactful sessions to help our partners thrive through weekly touch points and quarterly reviews.
  • Drive success: Hit weekly KPIs, boost retention, and make a difference with every call.
  • Share the wins: Collaborate with internal teams and share insights that shape our product offerings.
  • Own your impact: Keep CRM records sharp, spot new prospects, and share the Rightmove magic.

You\’re a:

  • Sales dynamo: You’ve smashed upselling and retention targets in a B2B environment and you’re ready to do it again.
  • Partner champion: You thrive on delivering amazing service and managing expectations.
  • Growth mindset focused: No two days are the same, and you love it that way.
  • Tenacious & resilient: Challenges? Bring them on – you turn them into opportunities.
  • Organised & accountable: You keep the details tight and never miss a beat.
  • Data confident: You know your way around numbers and can tell stories with data.
  • Team player: You’re all about collaboration, learning, and sharing success.

What’s in it for you?

People are the foundation of Rightmove – we’ll help you build a career on it.

  • Competitive compensation package.
  • Cash plan for dental, optical, and physio treatments.
  • Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
  • 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
  • Contributory stakeholder pension.
  • Life assurance at 4x your basic salary to a spouse, family member other nominated person in your life.
  • Paid leave for maternity, paternity, adoption, and fertility.
  • Travel Loan, Bike to Work scheme, Rental Deposit Loan.
  • Charitable contributions through Payroll Giving and donation matching.
  • Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts, and move.

About Rightmove

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.

We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.

Despite this growth, we’ve remained a friendly, supportive place to work with employee #1 still working here! We’ve done this by placing the Rightmove How’s at the heart of everything we do. These are the essential values that reflect our culture and include:

  • We create value…by delivering results and building trust with partners and consumers.
  • We think bigger…by acting with curiosity and setting bold aspirations.
  • We care deeply…by being real, having fun, and valuing diversity.
  • We move together…by being one team – internally collaborative, externally competitive.
  • We make a difference…by focusing on delivering measurable impact.

We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right!

If all of this has caught your eye, you may well be a Rightmover in the making!

_______

As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation.

At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

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Telephone Account Manager - Estate Agency employer: Rightmove

Rightmove is an exceptional employer located in Milton Keynes, offering a vibrant work culture that prioritises employee growth and collaboration. With a competitive compensation package, generous holiday allowances, and a commitment to diversity and inclusion, Rightmove empowers its employees to thrive while making a meaningful impact in the property industry. Join a team where your contributions are valued, and enjoy unique benefits like volunteering days and wellness initiatives that enhance both personal and professional development.
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Contact Detail:

Rightmove Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telephone Account Manager - Estate Agency

✨Tip Number 1

Familiarise yourself with Rightmove's platform and services. Understanding their offerings will help you engage effectively with potential partners and demonstrate your expertise during interviews.

✨Tip Number 2

Practice your communication skills, especially over the phone and via video calls. Since the role involves building relationships with estate agency partners, being articulate and personable is key to making a great impression.

✨Tip Number 3

Research the current trends in the property market and how they affect estate agencies. Being knowledgeable about industry challenges and successes will allow you to have insightful conversations with potential partners.

✨Tip Number 4

Network with professionals in the estate agency sector. Attend relevant events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals for the position.

We think you need these skills to ace Telephone Account Manager - Estate Agency

Excellent Communication Skills
Relationship Management
Sales Expertise
B2B Sales Experience
Data Analysis and Interpretation
Consultative Selling
Customer Service Orientation
Organisational Skills
Resilience and Tenacity
Ability to Meet KPIs
Training and Presentation Skills
Collaboration and Teamwork
Problem-Solving Skills
CRM Proficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in a B2B environment. Emphasise any achievements related to upselling and retention, as these are key aspects of the Telephone Account Manager role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for building relationships and delivering exceptional service. Mention specific examples of how you've successfully managed client expectations and driven results in previous roles.

Showcase Data Confidence: Since the role requires data confidence, include examples in your application that demonstrate your ability to analyse performance data and translate it into actionable insights. This could be through past experiences or projects.

Highlight Team Collaboration: Rightmove values teamwork, so be sure to mention instances where you've collaborated with others to achieve common goals. This could involve sharing insights or working on joint projects that led to success.

How to prepare for a job interview at Rightmove

✨Know Your Numbers

As a Telephone Account Manager, you'll need to be data confident. Brush up on your understanding of performance metrics and how they relate to the estate agency sector. Be prepared to discuss how you've used data to drive success in previous roles.

✨Showcase Your Sales Skills

Highlight your experience in smashing upselling and retention targets in a B2B environment. Prepare examples of how you've built strong relationships with partners and turned challenges into opportunities, as this is key for the role.

✨Demonstrate Your Growth Mindset

Rightmove values a growth mindset, so be ready to discuss how you adapt to change and embrace new challenges. Share specific instances where you've learned from setbacks or adapted your approach to achieve better results.

✨Emphasise Team Collaboration

Being a team player is crucial at Rightmove. Prepare to talk about how you've collaborated with internal teams in the past to share insights and drive success. Highlight any experiences where teamwork led to significant achievements.

Telephone Account Manager - Estate Agency
Rightmove

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  • Telephone Account Manager - Estate Agency

    Milton Keynes
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-08-21

  • R

    Rightmove

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