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For Companies At a Glance
- Tasks: Lead product development for the Emergency Services Network, ensuring top-notch services for frontline users.
- Company: Join BT, a leader in mission-critical communications for Britain's Emergency Services.
- Benefits: Enjoy competitive salary, flexible working, and extensive training opportunities.
- Why this job: Be part of a groundbreaking project that impacts emergency services and enhances public safety.
- Qualifications: Technical network understanding and experience in product lifecycle management are essential.
- Other info: Work in a collaborative culture with a focus on your growth and development.
The predicted salary is between 43200 - 72000 £ per year.
Salary: Competitive Salary + Great Benefits
Posting Date: 30/01/2025
Function: ESN Product Development
Location: Birmingham, Bristol, London or Manchester
Why this job matters
The Emergency Services Network (ESN) is a huge strategic priority for BT and our commitment to do the best for our customer and our country. ESN will be one of the most advanced Emergency Services Networks in the world. BT is proud to be the official supplier providing mission critical and trusted communications for Britain’s Emergency Services. The ESN will replace the existing Airwave network and build upon EE’s existing 4G network to provide essential new voice, data services, and critical communications services to 300,000 members of frontline emergency service users.
The ESN Product Development Manager is accountable for the delivery of specific ESN Products underpinning the commercial requirements of the programme. This role is responsible for ensuring that the products and services in your portfolio are fit-for-customer and acceptable for User Organisations to safely transition onto. You will be accountable for the future evolution of products and services, understanding the market and competitor solutions.
The successful candidate will be cleared to BPSS (or equivalent) as a minimum. You may even be required to undergo National Security Vetting (e.g. CTC, SC or NPPV).
What you’ll be doing
• Accountable for day-to-day product development, working with the EE technical and service teams, the Home Office and partners to define, design and deliver specific ESN products
• Own Product strategy/roadmap and business case including defining and owning targets for the business case including revenue, adoption and usage
• Leads Idea / Concept stage to define scope, priority and objectives, benefits, business case for the product
• Accountable for management & maintenance of ESN products and services in-life to deliver an outstanding customer experience
• Manage product portfolio, building a balanced portfolio of product and services in line with strategic and marketing objectives
The skills you’ll need
Product Lifecycle
User Experience Design
Stakeholder Management
Product Roadmapping
Growth Mindset
What we would like to see on your CV
• Technical understanding of the network to build customer confidence and drive customer adoption of ESN services
• Good understanding of commercial business case development
• Ability to provide excellent stakeholder management to internal and external stakeholders, up to Director / MD level
• Proven understanding of developing, owning and delivering product and customer lifecycle, including product development, evolution and commercial business case development
• Ability to operate in a complex multi-party ecosystem and in a matrix organisation
• Any previous experience of working on complex Government/Emergency Services programmes would be advantageous
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
• Competitive pro rata salary
• 10% on target annual bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• X4 Salary Life Assurance
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV package
• Access to 100’s of retail discounts including the BT shop
Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
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Product Development Manager - ESN employer: BT Group
Contact Detail:
BT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Development Manager - ESN
✨Tip Number 1
Familiarize yourself with the Emergency Services Network (ESN) and its significance in the UK. Understanding the strategic importance of ESN will help you articulate your passion for the role and how you can contribute to its success.
✨Tip Number 2
Network with professionals in the emergency services and telecommunications sectors. Engaging with industry experts can provide insights into current trends and challenges, which will be valuable during interviews.
✨Tip Number 3
Prepare to discuss your experience with product lifecycle management and stakeholder engagement. Be ready to share specific examples of how you've successfully managed products and collaborated with various stakeholders.
✨Tip Number 4
Stay updated on the latest developments in technology and communications, especially those related to emergency services. Demonstrating your knowledge of competitor solutions and market trends will set you apart as a candidate.
We think you need these skills to ace Product Development Manager - ESN
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Product Development Manager position. Highlight key responsibilities and required skills that align with your experience.
Tailor Your CV: Customize your CV to reflect the specific skills and experiences mentioned in the job description, such as product lifecycle management and stakeholder management. Use relevant keywords to pass through any applicant tracking systems.
Craft a Compelling Cover Letter: Write a cover letter that not only summarizes your qualifications but also demonstrates your passion for the role and the Emergency Services Network. Mention how your background aligns with BT's mission and values.
Highlight Relevant Experience: In your application, emphasize any previous experience you have with complex Government or Emergency Services programs. Provide specific examples of how you've successfully managed product development and stakeholder relationships.
How to prepare for a job interview at BT Group
✨Understand the ESN Landscape
Make sure you have a solid grasp of the Emergency Services Network and its significance. Familiarize yourself with how it will replace the Airwave network and the benefits it brings to emergency services. This knowledge will show your commitment and understanding of the role.
✨Showcase Your Product Development Experience
Be prepared to discuss your previous experiences in product development, especially in complex environments. Highlight specific projects where you managed product lifecycles and how you ensured customer satisfaction throughout the process.
✨Demonstrate Stakeholder Management Skills
Since this role involves working with various stakeholders, be ready to provide examples of how you've successfully managed relationships with internal and external parties. Discuss any experience you have working with senior management or government entities.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your understanding of network technologies and how they relate to product development. Be ready to answer questions about how you would build customer confidence in ESN services through technical knowledge.
