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- Tasks: Lead HR innovation and continuous improvement initiatives to enhance processes.
- Company: Join Legal & General, a top UK financial services group with a mission to build a better society.
- Benefits: Enjoy performance bonuses, generous holidays, private medical insurance, and an electric car scheme.
- Why this job: Be part of a diverse team driving impactful change in a supportive and inclusive culture.
- Qualifications: Experience with HR systems and continuous improvement methodologies; certifications like Lean Six Sigma are a plus.
- Other info: Flexible working arrangements available; join a company recognized for inspirational leadership.
The predicted salary is between 43200 - 72000 £ per year.
HR Continuous Improvement & Solutions Lead
Legal & General is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, aiming to build a better society for the long term by investing our customers’ money in things that make life better for everyone and create value for our shareholders.
Our Group Functions provide the services that all areas of the business need. This requires a talented and diverse team behind the scenes, who enable everyone at L&G to do what they do best.
Joining us means helping to improve the lives of our customers and contributing to the success of the business every day.
Job Description
We’re looking for a HR Continuous Improvement & Solutions Lead to join us on a 12 month fixed-term contract, in either London, Hove or Cardiff!
You’ll be responsible for leading and managing the continuous innovation process within the HR change portfolio. This involves identifying opportunities for global HR innovation, developing and implementing strategies to drive continuous improvement, and fostering a culture of innovation through the delivery of solutions and enhancements within the HR system landscape whilst working closely with the core HR Continuous Improvement team.
What you\’ll be doing:
- Leading the continuous improvement & solutions delivery within transformational change initiatives to improve and transform end-to-end processes
- Applying and actively seeking relevant CI methodologies to understand and improve business-wide processes, driving enhancement throughout, ensuring that process design remains in line with regulatory commitments, cost assumptions, customer requirements and business strategy
- Drawing on recognised business engagement models and through the application of a range of colleague engagement techniques to support transformational activity
- Maintaining a close understanding of key customer expectations and/or requirements to lead improvement initiatives whilst understanding the impact of the recommended changes on operating model, organisational design, front line colleagues and business processes
- Designing documentation to support continuous improvement project governance (SOPs, Process Maps, Business & Technical requirements)
- Supporting the testing of solutions and enhancements, ensuring collaboration between business testers, programme test team and functional engineers during the testing phase, identifying issues, understanding the impact of changes, and ensuring that the solutions are efficient and effective
- Leading on knowledge transfer and embedding of policy, system & process changes with core operational teams including the CI team & Change & Comms teams
- Ensuring any system or process changes that impact customer journeys have been reviewed by business stakeholders to determine the impact of the changes on the delivery of customer outcomes
Qualifications
Who we\’re looking for:
- You’ll be well versed in HR systems including HCM/Recruitment systems and their processes
- Strong understanding of the relationship between business processes and regulatory frameworks (HR/GDPR/Government policy)
- Strong awareness of governance & documentation within the CI space
- Experience of leading and introducing best practice continuous improvement enhancements within a programme of work/BAU
- You’ll also be used to collaborating with cross-functional teams and managing multiple stakeholders
- Any qualifications in Prince II Practitioner/APMP, Lean Six Sigma principles, Agile would be a huge plus!
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Private medical insurance (permanent employees only)
- At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
- There are the many discounts we offer – both for our own products and at a range of high street stores and online
- In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional Information
Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.
We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.
If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.
If you’re open to find out more, we\’d love to hear from you.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Finance
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HR Continuous Improvement & Solutions Lead employer: Legal & General
Contact Detail:
Legal & General Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Continuous Improvement & Solutions Lead
✨Tip Number 1
Familiarize yourself with the latest HR continuous improvement methodologies. Understanding frameworks like Lean Six Sigma or Agile can give you an edge in discussions and demonstrate your commitment to driving innovation.
✨Tip Number 2
Network with professionals in the HR field, especially those who have experience in continuous improvement roles. Engaging in conversations about their experiences can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Stay updated on the latest trends in HR technology and systems. Being knowledgeable about HCM and recruitment systems will not only help you in interviews but also show that you are proactive and informed.
✨Tip Number 4
Prepare to discuss specific examples of how you've led continuous improvement initiatives in the past. Highlighting measurable outcomes from your previous work can effectively showcase your impact and suitability for the role.
We think you need these skills to ace HR Continuous Improvement & Solutions Lead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the HR Continuous Improvement & Solutions Lead position. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with HR systems, continuous improvement methodologies, and any relevant qualifications like Lean Six Sigma or Agile. Use specific examples to demonstrate how you've successfully led improvement initiatives in the past.
Showcase Collaboration Skills: Since the role involves working with cross-functional teams, make sure to highlight your collaboration skills. Provide examples of how you've effectively managed multiple stakeholders and contributed to team success in previous roles.
Tailor Your Application: Customize your CV and cover letter to reflect the language and values mentioned in the job description. Show that you align with Legal & General's mission to improve lives and contribute to a better society through your work.
How to prepare for a job interview at Legal & General
✨Understand Continuous Improvement Methodologies
Familiarize yourself with various continuous improvement methodologies such as Lean, Six Sigma, and Agile. Be prepared to discuss how you have applied these methodologies in past roles to drive process enhancements.
✨Showcase Your HR Systems Knowledge
Highlight your experience with HR systems, particularly HCM and recruitment systems. Be ready to explain how you have utilized these systems to improve HR processes and customer outcomes.
✨Demonstrate Stakeholder Management Skills
Prepare examples of how you have successfully collaborated with cross-functional teams and managed multiple stakeholders. Emphasize your ability to understand and address their needs while driving continuous improvement initiatives.
✨Prepare for Scenario-Based Questions
Anticipate scenario-based questions that assess your problem-solving skills and ability to lead transformational change. Think of specific situations where you identified opportunities for improvement and the impact of your solutions.
