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- Tasks: Help keep Hardwick Hall & Stainsby Mill running smoothly with cleaning, maintenance, and customer service.
- Company: Join the National Trust, dedicated to preserving nature and heritage for everyone, forever.
- Benefits: Enjoy perks like free entry to Trust places, discounts, flexible working, and a substantial pension scheme.
- Why this job: Be part of a friendly team, learn new skills, and contribute to a meaningful cause.
- Qualifications: Must be helpful, customer-focused, enthusiastic, and have a full UK driving license.
- Other info: Embrace an inclusive culture where diversity is valued and everyone belongs.
The predicted salary is between 24000 - 33600 £ per year.
As a Facilities Assistant, you’ll be making sure that Hardwick Hall & Stainsby Mill operates as it should, by help running an efficient, effective and flexible facilities service. Your day to day will help with many tasks including cleanliness, presentation, compliance, caretaking and maintenance in and round the buildings and outdoor spaces. You’ll turn your practical hand to all sorts ensuring all our facilities are kept in good working order. You’ll also be asked to help with some manual work such as unloading deliveries, compliance duties, minor reactive maintenance. You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude. As well as helping within other teams to support where needed.
Duties such as cleaning, sweeping and litter picking will form a core part of the role, both inside and outdoors. You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude. General maintenance work and helping within other teams will also form part of your role.
Due to the size of the estate, moving between the different parts and buildings you’ll need a full UK driving license., You’ll be;
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helpful & Friendly
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customer focused with a positive attitude
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enthusiastic with a willingness to learn
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a team player, but also can work on your own initiative
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places
Facilities Assistant - Chesterfield employer: National Trust
Contact Detail:
National Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant - Chesterfield
✨Tip Number 1
Familiarize yourself with the National Trust's values and mission. Understanding their commitment to inclusivity and community will help you align your approach during the interview, showcasing how you can contribute to their culture.
✨Tip Number 2
Highlight any previous experience in facilities management or customer service. Be ready to share specific examples of how you've maintained high standards in cleanliness and customer satisfaction in past roles.
✨Tip Number 3
Demonstrate your practical skills and willingness to learn. Be prepared to discuss any hands-on tasks you've undertaken, such as maintenance or manual work, and express your enthusiasm for taking on new challenges.
✨Tip Number 4
Since a full UK driving license is required, ensure you mention your driving experience. If you have experience moving between different locations for work, share that to show your adaptability and readiness for the role.
We think you need these skills to ace Facilities Assistant - Chesterfield
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Facilities Assistant position. Highlight key responsibilities such as cleanliness, customer service, and maintenance tasks to tailor your application.
Showcase Relevant Experience: In your CV and cover letter, emphasize any previous experience in facilities management, cleaning, or customer service. Use specific examples that demonstrate your ability to maintain high standards and work effectively in a team.
Highlight Your Skills: Mention skills that align with the job requirements, such as being helpful, friendly, and customer-focused. Also, include your ability to work independently and your enthusiasm for learning new tasks.
Personalize Your Application: Address your application to the hiring manager if possible, and express your genuine interest in working for the National Trust. Mention how you align with their values of inclusivity and community representation.
How to prepare for a job interview at National Trust
✨Show Your Customer Service Skills
Since the role emphasizes a 'customer comes first' attitude, be prepared to share examples of how you've provided excellent customer service in the past. Highlight your friendly demeanor and willingness to help others.
✨Demonstrate Practical Skills
The job involves various practical tasks, so be ready to discuss your experience with maintenance, cleaning, or any manual work. Mention specific tools or techniques you are familiar with that relate to the responsibilities of the role.
✨Emphasize Teamwork and Initiative
This position requires both teamwork and the ability to work independently. Share experiences where you successfully collaborated with others, as well as instances where you took the initiative to solve problems on your own.
✨Express Enthusiasm for Learning
The employer values enthusiasm and a willingness to learn. Convey your eagerness to develop new skills and adapt to different tasks, showing that you are open to growth within the role.
