At a Glance
- Tasks: Join our Housekeeping team to ensure guest rooms are spotless and welcoming every day.
- Company: Malmaison offers luxury boutique hotels across the UK, known for style and hospitality.
- Benefits: Enjoy discounted stays, high street discounts, and a cycle-to-work scheme.
- Why this job: Be part of a vibrant team, with opportunities for growth and a positive impact on guests' experiences.
- Qualifications: No experience needed, just bring a positive attitude and a willingness to learn.
- Other info: Flexible shifts, wellness initiatives, and a commitment to sustainability make this role unique.
Room Attendant, Malmaison
Rate of Pay / Hours Type of Contract Location
Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay.
Malmaison provide a range of luxury and boutique hotels in 15 landmark locations around the United Kingdom. Synonymous with style and hospitality, Malmaison offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Chez Mal Brasseries.
Working as a Room Attendant you will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Malmaison machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays.
Need flexibility…………You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.
Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.
Experience in a similar role isn’t required but a positive attitude and desire to make a difference within the hotel is essential.
We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
In addition to competitive rates of pay we offer:
-
Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
-
Discounted Friends and Family Room Rate with 50% off best available rate.
-
35% off your bill when you dine in our Brasseries and Bistros
-
Fully funded Apprenticeship programmes that support you in developing your career
-
High Street Discounts on a range of high street shops, experiences, holidays and much much more
-
Cycle to work scheme – save up to 40% on a wide range of bikes
-
Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
-
Referral schemes that pay up to £1500 (just for getting your mates jobs!)
-
A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
-
We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
-
We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
-
We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
-
We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
-
Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
-
100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
-
We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
-
We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
-
Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace, With boutique hotels sprinkled across the UK, we’re ready to dazzle you with luxurious rooms, incredible dining and unforgettable moments-whether you’re travelling for business, pleasure or both.
In addition to competitive rates of pay we offer:
Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
Discounted Friends and Family Room Rate with 50% off best available rate.
35% off your bill when you dine in our Brasseries and Bistros
Fully funded Apprenticeship programmes that support you in developing your career
High Street Discounts on a range of high street shops, experiences, holidays and much much more
Cycle to work scheme – save up to 40% on a wide range of bikes
Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
Referral schemes that pay up to £1500 (just for getting your mates jobs!)
A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
We offer a Loyalty Bonus that pays up to 50% of your monthly salary every 6 months – just for doing your job
We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
We are proud sponsors of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
Our Sustainability Goals:
100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Room Attendant, Malmaison employer: Malmaison Hotels
Contact Detail:
Malmaison Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant, Malmaison
✨Tip Number 1
Familiarize yourself with the Malmaison brand and its values. Understanding what makes our hotels unique will help you connect with the team during your interview and show that you're genuinely interested in being part of our hospitality family.
✨Tip Number 2
Practice your conversational English skills, as you'll be interacting with guests regularly. Being able to communicate effectively will not only help you in your role but also impress us during the interview process.
✨Tip Number 3
Highlight your flexibility and willingness to work various shifts. Since we offer flexible start times, showing that you're adaptable can set you apart from other candidates.
✨Tip Number 4
Demonstrate your positive attitude and eagerness to learn. Even if you don't have prior experience, showcasing your enthusiasm for making a difference in our guests' stays can make a strong impression on us.
We think you need these skills to ace Room Attendant, Malmaison
Some tips for your application 🫡
Highlight Your Attention to Detail: In your application, emphasize your ability to maintain high standards and attention to detail. Mention any previous experiences where you ensured cleanliness or organization, even if they are not directly related to housekeeping.
Show Your Positive Attitude: Malmaison values a positive attitude and a desire to make a difference. Make sure to convey your enthusiasm for the role and your willingness to learn and grow within the company.
Demonstrate Flexibility: Since the role requires flexibility in working hours, mention your availability and willingness to adapt to different shift patterns. This shows that you are ready to meet the needs of the hotel.
Communicate Your English Proficiency: As conversational English is essential for interacting with guests, include any relevant language skills or experiences that demonstrate your ability to communicate effectively in English.
How to prepare for a job interview at Malmaison Hotels
✨Show Your Attention to Detail
As a Room Attendant, having an eye for detail is crucial. During the interview, be prepared to discuss how you ensure cleanliness and organization in your previous roles or even at home. Share specific examples that highlight your commitment to high standards.
✨Demonstrate Your Communication Skills
Since you'll be interacting with guests, conversational English is essential. Practice speaking clearly and confidently about your experiences. You might also want to prepare for common questions about customer service to showcase your ability to engage positively with guests.
✨Express Your Flexibility
The role requires flexibility in working hours. Be open about your availability and willingness to adapt to different shift patterns. Mention any past experiences where you successfully managed changing schedules or worked under varying conditions.
✨Highlight Your Positive Attitude
A positive attitude is key to making a difference in the hotel environment. Share stories that reflect your enthusiasm for teamwork and your desire to contribute to a pleasant guest experience. Employers appreciate candidates who bring energy and positivity to their roles.