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- Tasks: As a Phlebotomist, you'll take blood samples and ensure clients have a great experience.
- Company: Join Randox Health, a leader in clinical diagnostics dedicated to improving global health.
- Benefits: Enjoy flexible working hours, a supportive team, and opportunities for professional growth.
- Why this job: Make a real impact on people's health while working in a dynamic and innovative environment.
- Qualifications: Previous phlebotomy experience and customer service skills are essential; IT proficiency is a plus.
- Other info: Work at our Wigan clinic within a Holland and Barrett store, with potential for future shifts.
The predicted salary is between 28800 - 43200 £ per year.
Working Hours / Shifts: 40 hours per week, alternating between Monday to Friday and Tuesday to Saturday, 8.40am to 5.20pm. Later shifts may be included in the future. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. Responsibilities include:
- Conducting comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrating sensitive communication to ensure client understanding and consent.
- Maintaining accurate records in PIS, uploading all relevant documentation.
- Representing the company professionally at offsite events and appointments.
- Engaging in upselling and cross-selling at our private health clinic.
- Proactively driving sales and exceeding targets.
- Completing company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrating high IT literacy to manage various software systems and daily tasks.
- Performing general housekeeping duties.
- Upholding clinic cleanliness.
Qualifications:
- Previous Phlebotomy experience and certificate or equivalent training.
- Confident using IT programmes.
- Flexibility with working hours, including evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele.
- Valid UK driving license.
Desirable skills include experience in a private healthcare setting, proficiency in Microsoft packages, confidence and experience working at internal/external events, and sales/retail experience.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our innovative technology and diagnostic solutions. Our staff are central to our success. We have an exciting career opportunity for a Phlebotomist at our clinic in the Holland and Barrett store in Wigan.
What does the Randox Health team do?
At Randox Health, we promote a personalized, preventative approach to health and well-being, helping individuals live healthier longer. Using our revolutionary technology, we measure hundreds of health biomarkers to predict future health issues and identify early signs of illness before symptoms appear. This empowers individuals to take proactive health measures.
Our biomarker tracking service allows establishing a health baseline to monitor improvements over time. For nearly 40 years, Randox has been pioneering in clinical diagnostics, with clinics across the UK and Ireland, and a mobile service for client convenience. During the COVID-19 pandemic, we developed a rapid diagnostic test, which was trusted and utilized widely.
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Phlebotomist employer: Randox Health
Contact Detail:
Randox Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Phlebotomist at Randox Health. Understanding the importance of customer experience and how to conduct client appointments will help you stand out during interviews.
✨Tip Number 2
Brush up on your IT skills, especially with Patient Information Systems (PIS). Being confident in using various software systems will demonstrate your readiness for the role and your ability to manage daily tasks efficiently.
✨Tip Number 3
Prepare to discuss your previous phlebotomy experience and how it relates to the role. Highlight any customer service achievements or sales experiences that showcase your ability to engage clients and drive sales.
✨Tip Number 4
If you have experience working in private healthcare settings or at events, be ready to share specific examples. This will show your versatility and ability to represent the company professionally in various environments.
We think you need these skills to ace Phlebotomist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant phlebotomy experience and any certifications you hold. Emphasise your customer service skills and IT literacy, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your ability to provide excellent client experiences. Mention your flexibility with working hours and your willingness to undergo the necessary vaccinations.
Highlight Relevant Experience: In your application, detail any previous roles in phlebotomy or related fields. If you have experience in a private healthcare setting or sales, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in this role.
How to prepare for a job interview at Randox Health
✨Know Your Phlebotomy Basics
Make sure you brush up on your phlebotomy skills and knowledge. Be prepared to discuss your previous experience, techniques you’ve used, and how you ensure patient comfort and safety during blood collection.
✨Demonstrate Customer Service Skills
Since this role involves direct interaction with clients, be ready to showcase your exemplary customer service skills. Think of examples where you've successfully communicated with clients or handled difficult situations to ensure a positive experience.
✨Familiarise Yourself with IT Systems
As the role requires high IT literacy, it’s essential to demonstrate your comfort with various software systems. Familiarise yourself with Patient Information Systems (PIS) and be ready to discuss how you manage data entry and record-keeping efficiently.
✨Show Flexibility and Enthusiasm
The job may require flexibility in working hours, so express your willingness to adapt. Highlight any previous experiences where you’ve worked varied shifts or taken on additional responsibilities, showing your enthusiasm for the role.
