Customer Service Class 1 and/or Class 2 Drivers
Customer Service Class 1 and/or Class 2 Drivers

Customer Service Class 1 and/or Class 2 Drivers

Durham Full-Time 35000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver a mix of ambient, chilled, and frozen products efficiently and accurately.
  • Company: Join Martin Brower, a leader in supply chain solutions for iconic restaurant brands.
  • Benefits: Enjoy free meals, private healthcare, exclusive discounts, and a supportive workplace culture.
  • Why this job: Be part of a high-performance team where every delivery matters and your voice is valued.
  • Qualifications: Strong English & Maths skills, up-to-date Driver CPC, and customer service orientation required.
  • Other info: Open to applicants from all backgrounds; don't worry if you don't meet every requirement!

The predicted salary is between 35000 - 42000 £ per year.

Job Description

Join Martin Brower as a Class 1 and/or Class 2 Delivery Driver – Drive with Purpose, Deliver with Precision

Ready to hit the road with a company that powers some of the biggest names in the food industry? Martin Brower is looking for reliable, professional drivers to deliver excellence every day.

Client Details

Page Outsourcing are working on behalf of Martin Brower, a global leader in supply chain solutions, providing end-to-end logistical support to some of the world's most iconic restaurant brands for over 90 years.

With an unwavering commitment to its teams, Martin Brower fosters a people-first culture, ensuring every individual feels valued and supported. Creating an inclusive and supportive environment where every voice is heard, respected and appreciated. They are committed to making sure each person feels empowered to bring their best self to work every day.

Description

Join Martin Brower as a Customer Service Driver – Drive with Purpose, Deliver with Precision

Ready to hit the road with a company that powers some of the biggest names in the food industry? Martin Brower is looking for reliable, professional drivers to deliver excellence every day.

As a key part of our team, you'll be responsible for delivering a mix of ambient, chilled, and frozen products-up to 4 drops per shift-ensuring each delivery is completed efficiently and accurately, in line with Martin Brower UK's procedures.

Your day-to-day will include:

  • Completing thorough pre-departure vehicle checks and reporting any defects to the Transport Office.
  • Verifying all goods are correct and securely loaded before departure.
  • Following a set delivery schedule, logging arrival/departure times on a journey sheet or PDA.
  • Carrying out essential delivery procedures: product checking, placement, and temperature probing-including unmanned deliveries.
  • Collect recycling, empty cages etc.
  • Keeping communication clear: Report any issues like delays, breakdowns, or delivery concerns promptly to the Transport Office.

End-of-journey duties:

  • Off load recycling, cages etc.
  • Clean and refuel your vehicle.
  • Park as instructed and complete a debrief with the Transport Office.

Join us and be part of a professional, efficient team that takes pride in delivering more than just products-we deliver trust.

Profile

What We're Looking For – The Driver Who Goes the Extra Mile

We're not just hiring a driver – we're looking for a true logistics professional. If you're passionate about precision, cool under pressure (literally – you'll be handling refrigerated deliveries!), and thrive in a fast-moving environment, this could be your next great move.

The ideal candidate will bring:

  • Strong foundation in English & Maths (Level 2 or equivalent) – essential for accurate paperwork and communication on the go.
  • Up-to-date Driver CPC – you're fully certified and road-ready.
  • Solid computer literacy – from route planning to logging deliveries on digital devices, you're confident with tech.
  • Hands-on knowledge of vehicles & refrigeration systems – you know your kit and how to keep it running smoothly.
  • Clear understanding of EC Drivers' Hours & Working Time Directive – because compliance and safety are non-negotiable.
  • Customer Service Oriented: Acts promptly to meet customer needs and ensures a positive service experience – This is more than just a driving job – it's a chance to join a high-performance logistics team where every delivery matters.

Job Offer

Class 1 – £19 Days / £21 Nights

Class 2 – £17 Days / £19 Nights

Alongside a competitive salary, enhanced pension and life assurance, you'll enjoy an inclusive workplace that truly values its employees, plus a range of benefits that includes:

  • Free meals on-site every working day
  • Private Healthcare (after 12 months)
  • Exclusive employee discounts – save on big brands
  • Enhanced pension
  • Cycle to work scheme (after 12 months)
  • Plus, flu jabs, dental advice, employee assistance programme, referral scheme to name but a few!

Martin Brower welcome applications from people of all backgrounds, experiences, and abilities. They don't expect everyone to have 100% of the skills, knowledge, and experience but if you think you can match at least 70% of the requirements and are able to demonstrate the company values, then please do get in touch.

Customer Service Class 1 and/or Class 2 Drivers employer: Michael Page Engineering & Manufacturing

At Martin Brower, we pride ourselves on being a people-first employer, offering our Class 1 and Class 2 Delivery Drivers a supportive and inclusive work environment where every team member is valued. With competitive salaries, free meals on-site, and comprehensive benefits including private healthcare and an enhanced pension scheme, we ensure our drivers are well taken care of while they deliver excellence for some of the biggest names in the food industry. Join us to be part of a dynamic logistics team that not only values precision and professionalism but also fosters personal growth and development.
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Contact Detail:

Michael Page Engineering & Manufacturing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Class 1 and/or Class 2 Drivers

✨Tip Number 1

Familiarise yourself with the specific routes and delivery areas that Martin Brower operates in. Understanding the geography and potential challenges of these routes can give you an edge during interviews, showing your commitment and preparedness.

✨Tip Number 2

Brush up on your customer service skills. Since this role involves direct interaction with clients, being able to demonstrate your ability to handle customer needs and resolve issues effectively will set you apart from other candidates.

✨Tip Number 3

Make sure you are well-versed in the regulations surrounding EC Drivers' Hours and Working Time Directive. Being knowledgeable about compliance not only shows your professionalism but also reassures the employer of your commitment to safety.

✨Tip Number 4

Network with current or former employees of Martin Brower if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate a genuine interest in becoming part of their team.

We think you need these skills to ace Customer Service Class 1 and/or Class 2 Drivers

Valid Class 1 or Class 2 Driving Licence
Up-to-date Driver CPC Certification
Strong English and Maths Skills (Level 2 or equivalent)
Solid Computer Literacy
Knowledge of Vehicle and Refrigeration Systems
Understanding of EC Drivers' Hours and Working Time Directive
Excellent Customer Service Skills
Ability to Follow Delivery Schedules
Attention to Detail
Effective Communication Skills
Problem-Solving Skills
Time Management Skills
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant driving experience, especially in logistics or customer service roles. Emphasise any experience with refrigerated deliveries and your understanding of vehicle and refrigeration systems.

Craft a Strong Cover Letter: In your cover letter, express your passion for the role and how you align with Martin Brower's values. Mention your commitment to delivering excellent customer service and your ability to handle pressure in a fast-paced environment.

Highlight Relevant Qualifications: Clearly list your Driver CPC certification and any other relevant qualifications. If you have a strong foundation in English and Maths, mention this as it is essential for accurate paperwork and communication.

Showcase Your Tech Skills: Since the role involves logging deliveries on digital devices, highlight your computer literacy. Provide examples of how you've used technology in previous roles to improve efficiency or accuracy.

How to prepare for a job interview at Michael Page Engineering & Manufacturing

✨Know Your Route

Familiarise yourself with the delivery routes and locations you might be covering. Being able to discuss your understanding of the area and any potential challenges shows that you're proactive and prepared.

✨Demonstrate Customer Service Skills

Since this role is customer-facing, be ready to share examples of how you've provided excellent service in the past. Highlight your ability to handle difficult situations calmly and effectively.

✨Showcase Your Technical Knowledge

Be prepared to discuss your hands-on knowledge of vehicles and refrigeration systems. This could include maintenance practices or troubleshooting common issues, which will demonstrate your competence and confidence.

✨Emphasise Safety and Compliance

Understand the EC Drivers' Hours and Working Time Directive, and be ready to talk about how you prioritise safety and compliance in your driving. This shows that you take your responsibilities seriously and are committed to following regulations.

Customer Service Class 1 and/or Class 2 Drivers
Michael Page Engineering & Manufacturing

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