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For Companies At a Glance
- Tasks: Lead a dynamic sales team, coach staff, and drive sales performance daily.
- Company: Join Tesla, a pioneering company revolutionising the automotive industry with sustainable energy solutions.
- Benefits: Enjoy competitive pay, career growth opportunities, and a vibrant work culture.
- Why this job: Be part of a mission-driven team that values innovation and customer experience.
- Qualifications: Strong sales background, coaching experience, and excellent communication skills required.
- Other info: Must hold a valid UK driver's license for at least 2 years.
The predicted salary is between 36000 - 60000 £ per year.
What To Expect
As the Store Manager/Sales Leader, you are a high-performing, energetic member of the leadership team in your market, reporting to the Sales Leader for the North, and responsible for flawless execution of your location hitting all targets. You have shown an aptitude and bias towards developing and guiding people to excel in their jobs. You are a front line leader that gets involved in the day-to-day activities of your team, store operations, and dealing with customers. You will be challenged to support your team through training, coaching, motivating and analyzing sales performance. You have a keen eye for operational details and the skills to drive changes and improvements in the team. You can operate independently, but in close cooperation with the Sales and Delivery leadership in your country.
What You\’ll Do
Business Performance & Health
- Partner with Store leadership to communicate and execute the vision, business needs, and strategies at your location
- Display a hands-on approach by consistently coaching, training and developing Sales Advisors at your location
- Participate in and/or lead all sales, delivery and personnel activities under supervision of the Sales and Delivery Leadership in your market
- Analyze data and collaborate with Store leadership to track and manage progress
- Maintain operational overview and translate business needs to actions on the floor
- Constantly search for improvement. Provide a hands-on perspective to challenge and give input to the Store manager on their strategic and staff-related decisions.
- Participate in all delivery related activities when and as needed
- Champion change management in your store and local market
- Ensure your team is set up to execute on its key sales objectives, including but not limited to the creation of sales opportunities, scheduling test drives, maintaining a healthy/current pipeline with frequent follow-ups, and driving new orders and all other pre-delivery activities to enable smooth deliveries and high CSAT scores
- Demonstrate ability to seamlessly cover daily store management duties as needed
Customer Experience & Brand Management
- Responsible for ensuring all employees provide a best in class customer experience for every customer
- Ensure all employees align with Tesla\’s Dress Code and Grooming Guidelines
- Partner with store leadership and operations team on any key events or demand generation activities as needed
- Manage customer escalations quickly and effectively
- Empower and guide employees through challenging customer concerns, to make decisions in the customers\’ best interest while also supporting Tesla\’s mission
- Demonstrate mastery of presenting, selling and delivering the entire Tesla ecosystem
- Ensure facility maintenance and showroom presentation adhere to the brand standard
- Control store expenses continually striving to reduce costs
Employee Engagement & Development
- Observe, review and continuously provide feedback on employee performance
- Coach and mentor staff, introduce best practices and enable inclusion and team culture
- Provide robust feedback and input on the performance of Sales Advisors in your market to your Area Manager to ensure growth on the team
- Support, implement and provide follow-up for all training
- Assist with recruitment activities as needed
- Ensure all employees adhere to Tesla policies and procedures
- Escalate all people issues to store leadership in a timely and effective manner
What You\’ll Bring
- Strong sales performance and understanding of the business and products.
- Track record of coaching and mentoring sales or operational roles
- In-depth knowledge of sales processes and ability to drive employees to exceed targets
- Strong organizational skills.
- Unafraid to question and take lead.
- Ability to influence stakeholders and peers.
- Excellent communication skills in English and local language.
- Confident in learning and adapting to multiple technologies.
- Passionate about Tesla’s mission.
- Valid UK driver\’s license which has been held for 2 or more years.
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Sales Manager - Lincoln employer: Tesla
Contact Detail:
Tesla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Lincoln
✨Tip Number 1
Familiarise yourself with Tesla's mission and values. Understanding the brand's ethos will not only help you align your responses during interviews but also demonstrate your genuine interest in the company.
✨Tip Number 2
Prepare to discuss your previous experience in coaching and mentoring. Be ready to share specific examples of how you've developed team members and improved sales performance in past roles.
✨Tip Number 3
Showcase your analytical skills by being prepared to discuss how you've used data to drive business decisions. Think of instances where you've tracked performance metrics and made adjustments based on your findings.
✨Tip Number 4
Demonstrate your customer service expertise by preparing examples of how you've handled challenging customer situations. Highlight your ability to empower team members to resolve issues while maintaining a positive customer experience.
We think you need these skills to ace Sales Manager - Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management and leadership. Emphasise your track record of coaching and mentoring, as well as any specific achievements that demonstrate your ability to exceed targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Tesla's mission and your understanding of the sales processes. Use specific examples from your past roles to illustrate how you can contribute to the team and drive improvements.
Highlight Customer Experience Skills: In your application, emphasise your commitment to providing a best-in-class customer experience. Mention any relevant experiences where you successfully managed customer escalations or improved customer satisfaction.
Showcase Leadership Qualities: Demonstrate your leadership skills by providing examples of how you've coached and developed team members in previous roles. Highlight your ability to influence stakeholders and foster a positive team culture.
How to prepare for a job interview at Tesla
✨Show Your Leadership Skills
As a Sales Manager, you'll need to demonstrate your ability to lead and develop a team. Be prepared to share specific examples of how you've coached or mentored others in previous roles, and highlight any successful outcomes from your leadership.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to sales management. During the interview, discuss how you have used data analysis to drive improvements in sales performance and operational efficiency in past positions.
✨Emphasise Customer Experience
Tesla places a strong emphasis on customer satisfaction. Be ready to talk about how you've handled customer escalations and ensured a top-notch customer experience in your previous roles. Share any strategies you've implemented to enhance customer engagement.
✨Demonstrate Adaptability
The role requires someone who can adapt to changing circumstances and technologies. Prepare to discuss instances where you've successfully navigated change or introduced new processes that benefited your team or organisation.
