Approved Premises Residential Worker - (Manor Lodge Old Windsor, Windsor) (Ref: 2505)

Approved Premises – Residential Worker-

Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. It s an extraordinary role. There are many reasons to join the Probation Service. What will yours be?

About Approved Premises

Approved Premises are primarily for offenders who have been released on licence and who require a high level of supervision.

This position is based in the Approved Premises and not suitable for hybrid working.

About the role

As a residential worker in an Approved Premises, you will play a crucial role in supporting the management of offenders in their transition from custody into the community, to achieve successful resettlement.

You will assist with the well-being and supervision of Approved Premises residents, helping them to stick to their license conditions and supporting them to keep themselves and others safe. You will carry out inspections, monitor behaviour and positively engage with residents, working closely with colleagues and partner agencies.

About you

You do not need a degree for this role. We are much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you will be empathetic, patient, and resilient. A good level of numeracy and literacy is also required as the role involves some report writing.

About us

The Probation Service works with offenders who are pre or post-release from prison or serving community sentences. Our role is to support their rehabilitation and protect the public.

People come from all walks of life to form one team in the Probation Service. Join us and you will be part of a supportive team that thrives on sharing knowledge and expertise.

The role will entail working at one main Approved Premise with the requirement to work across additional sites should the need arise.

Residential Workers are required to work regular unsocial hours which attract premium rates of pay in addition to advertised annual salary.

• Monday to Friday: 7pm to 8am premium payment of 30%

• Weekend: 8am Saturday 8am Monday premium payment of 50%

Public/Bank Holidays :8am to 8am premium payment of 50%: in addition, time off in lieu for actual hours worked is applicable.

To find out more and to hear the testimonies of existing staff please click on the link below: https://prisonandprobationjobs.gov.uk/roles-at-hmpps/overview-of-the-approved-premises-role/

Overview of the job

The job holder will work as part of a team providing 24 hour cover at an Approved Premises (AP) including security and monitoring services. The job holder will undertake a full range of work with the people on probation whilst resident at the Approved Premises. This will include; providing support in contributing to the risk management and sentence plan objectives and reporting any significant changes relating to risk and/or re-offending to any non-compliance within agreed enforcement procedures to ensure that people on probation resident at an AP and the fabric of it are kept safe and secure throughout their shift.

Summary

The job holder will assist in the well-being and supervision of residents, maintaining discipline, adherence to Approved Premises rules, licence conditions, sentence plan objectives specific to residency in the Approved Premises and court orders. In addition, will contribute to the management of residents risk. This post will involve substantial out of hours work, both waking night duty and weekend work. The post holder may be required to cover duties at other Approved Premises at times of staff absence.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

Contribute to effective team practice, communicate and collaborate effectively with colleagues to ensure consistency of work practices and positive working environment.

Effectively communicate key risk issues to colleagues at handover and throughout the shift. It will also, at times, require communicating with Offender Managers, Stand-by Manager and partner agencies e.g. Police, Health professionals and drug/alcohol services.

Undertake regular inspections of the building, including cellars and grounds throughout the period of duty, recording any occurrences/damage or defects, and monitor CCTV equipment.

Maintain an active presence in the AP at all times. Regularly engage with residents in a pro-social manner. Contribute towards the protection of the residents through observation to ensure adherence to their risk management plans and general wellbeing.

Actively engage with and monitor behaviour of high risk residents and motivate residents to ensure compliance. Challenge and manage appropriately abusive or aggressive behaviour.

Contribute to the risk management plans of residents by observing and reporting any significant changes relating to risk and/or re-offending to any non-compliance within agreed enforcement procedures.

Contribute to the sentence plan objectives of the residents through active engagement in purposeful activities as agreed by the AP Manager and Offender Manager.

Ensure that the AP is locked and secure during curfew period. Confirm the presence and wellbeing of all residents overnight.

Facilitate the function of the AP as a first/emergency point of contact out of hours.

Through observation and/or engagement with residents, provide accurate information, analysis of situation and risk assessment to the Offender Manager and/or escalate to Out of Hours Manager, which may lead to enforcement and/or compliance with court orders, licences, AP rules.

Support, create and maintain a safe working environment for staff, residents and visitors by adhering to Health and Safety legislation, ensuring Safe Systems of Work (SSOW) and Risk Assessments are followed reporting incidents to Manager.

Undertake Health and Safety, fire alarm, curfews and room curfew checks in line with procedures.

Undertake pre-arranged or initiate room searches based on concerns around risk.

Pack up residents possessions as directed.

Set up and/or deliver purposeful activities linked to residents sentence plan objectives as agreed by the Offender Manager and AP Manager.

Supervise residents meals.

Undertake effective induction of residents.

Follow prescribed medication procedures including the issuing of medication to residents and both weekly and nightly audit of medication sheets.

To carry out drug and alcohol tests in line with risk management plan which may include times when job holder believes that the resident maybe under the influence and therefore increase in risk.

Undertake First Aid if a resident is injured or self-harms.

Maintain Approved Premises records and files as required, including data entry as necessary and contribute to the completion of incident reports.

Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.

Deal with visitors and telephone calls, and monitor the work of visiting contractors in accordance with health and safety.

Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.

To work within the aims and values of PS and HMPPS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh., We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing

• Working Together

• Developing Self and Others

• Making Effective Decisions

• Delivering at Pace

Benefits

• Access to learning and development

• A working environment that supports a range of flexible working options to enhance your work life balance

• A working culture which encourages inclusion and diversity

• A Civil Service pension with an employer contribution of 28.97%

• Annual Leave

• Public Holidays

• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals

• nationals of the Republic of Ireland

• nationals of Commonwealth countries who have the right to work in the UK

• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This position is based at NPS MANOR LODGE APPROVED PREMISES, SL4 2RL, + Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

• Telephone : 0345 241 5358

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk, Appointment to the Civil Service is governed by the Civil Service Commission s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints