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- Tasks: Be the friendly face of the court, assisting users and ensuring smooth hearings.
- Company: Join HMCTS, a vital part of the justice system, dedicated to serving the public.
- Benefits: Enjoy flexible working patterns and supportive management in a dynamic team environment.
- Why this job: Make a real impact by helping vulnerable individuals in a professional setting.
- Qualifications: Strong communication skills and IT proficiency are essential; multitasking is key!
- Other info: Position based at Leicester Crown and County Court; full-time hours required.
The predicted salary is between 24000 - 36000 £ per year.
The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings., You will be an essential first point of contact for all the court users. There will be regular contact with the judiciary and assisting the administrative staff. You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently. You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time., These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. As this particular role is based in the court room, the role holder is required to be able to work full days. A reduced hours pattern of working should be part of a formal job share and/or incorporate full working days, to meet the needs of the court.
With a friendly and approachable manner, you’ll possess strong communications skills, with the ability to assist and address court users in a clear and confident manner. You’ll have the ability to multi-task, prioritise and organise your own time undertaking some administrative tasks. You’re comfortable using IT, with the attention to detail to ensure court documents are accurate and able to adapt to and learn new software packages. You take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations.
This post is based at Leicester Crown and County Court, 90 Wellington Street, Leicester, LE1 6HG.
2610 - Court Usher - Leicester employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2610 - Court Usher - Leicester
✨Tip Number 1
Familiarize yourself with the court system and procedures. Understanding how the court operates will help you communicate effectively with court users and the judiciary, making you a more valuable candidate.
✨Tip Number 2
Develop your customer service skills. Since you'll be the first point of contact for court users, showcasing your ability to handle inquiries and provide assistance in a friendly manner is crucial.
✨Tip Number 3
Practice your multitasking abilities. The role requires you to manage various tasks simultaneously, so demonstrating your capability to prioritize and stay organized will set you apart from other candidates.
✨Tip Number 4
Get comfortable with IT and administrative tasks. Being proficient in using software and ensuring accuracy in documentation is essential, so consider brushing up on these skills before applying.
We think you need these skills to ace 2610 - Court Usher - Leicester
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Court Usher position. Understand the key responsibilities and required skills, such as communication, organization, and IT proficiency.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize any previous customer service or administrative roles, and showcase your ability to handle challenging situations.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the Court Usher role. Mention your strong communication skills and your ability to work under pressure, providing specific examples from your past experiences.
Proofread Your Application: Before submitting your application, carefully proofread all documents. Ensure there are no spelling or grammatical errors, and that all information is accurate and clearly presented.
How to prepare for a job interview at Ministry of Justice
✨Show Your Communication Skills
As a Court Usher, you'll be the first point of contact for court users. Make sure to demonstrate your strong communication skills during the interview. Practice clear and confident responses, and be ready to discuss how you would handle interactions with vulnerable witnesses and their legal representatives.
✨Highlight Your Organizational Abilities
The role requires multitasking and effective time management. Be prepared to share examples from your past experiences where you successfully prioritized tasks and organized your workload. This will show that you can handle the demands of the court environment.
✨Familiarize Yourself with Court Procedures
Understanding the basics of court proceedings can set you apart from other candidates. Research the role of a Court Usher and be ready to discuss how you would contribute to the smooth running of hearings. This shows your commitment and interest in the position.
✨Demonstrate Your IT Proficiency
Since the role involves completing documentation and using various software packages, be ready to talk about your IT skills. Mention any relevant experience with administrative tasks and your ability to learn new software quickly, as attention to detail is crucial in this role.
