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- Tasks: Manage lab documentation, supplies, and customer communications while ensuring smooth lab operations.
- Company: Join STERIS AST, a leader in product sterilization technologies for medical and industrial applications.
- Benefits: Enjoy 25 days of annual leave, training opportunities, and a friendly team environment.
- Why this job: Make a positive impact on health and safety while gaining valuable experience in a dynamic setting.
- Qualifications: Strong communication skills, proficiency in Microsoft Office, and customer service experience are essential.
- Other info: Disability Confident employer; we welcome applicants with disabilities.
The predicted salary is between 28800 - 43200 £ per year.
We offer electron beam, gamma, X-ray, ethylene oxide and vaporized hydrogen peroxide technologies for the purpose of product sterilization. Whether that product be a single use medical device, consumables in a hospital environment, cosmetics and toiletries, or industrial products, we make sure everything that makes its way to an end user is safe for use or consumption.
Working Pattern
Full-time, 40 hrs per week on Monday-Tuesday at 8:15-16:30, Wednesday-Thursday at 8:30-16:30, and Friday at 8:30-16:30. Full-time, 40 hrs per week on Monday-Tuesday at 8:15-16:30, Wednesday-Thursday at 8:30-16:30, and Friday at 8:30-16:30.
What is involved?
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Preparing and updating laboratory documentation, including copying, pasting, and adapting information from existing sources.
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Receiving and unpacking deliveries of laboratory supplies and samples.
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Booking and managing laboratory samples for testing.
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Procuring and managing laboratory stock, ensuring adequate supplies are maintained.
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Handling all customer communications, both via telephone and email.
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Scheduling testing slots and coordinating laboratory resources.
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Arranging shipments using courier services (e.g., FedEx/CSM), including track and trace.
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Adhering to established laboratory processes and procedures.
What is in it for you?
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Join a dynamic and friendly team.
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Experience a sense of satisfaction from your work.
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Opportunities for learning and training.
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25 days annual leave plus 8 bank holidays
Do you want to spend your working time making a positive difference to the world around you? Are you passionate about supporting the medical and pharmaceutical industries, and many more? Do you care about keeping patients and people safe? If so, then a career with STERIS Applied Sterilization Technologies (AST) as a Laboratory Administrator could be a great fit for you., Excellent written and verbal communication skills in English, essential for effective customer service.
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Proficiency in Microsoft Word and Excel.
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Demonstrable experience in a customer service role.
Desirables
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Experience using track and trace systems for shipping.
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Prior experience working in a laboratory environment.
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Experience in stock management.
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Experience using track and trace systems for shipping.
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Prior experience working in a laboratory environment.
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Experience in stock management.
Skills
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Excellent communication skills (written and verbal)
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Strong customer service skills
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Ability to work independently and as part of a team
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Proactive and takes initiative
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Organisational skills and attention to detail
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Time management skills
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Problem-solving skills
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Willingness to learn and adapt, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
For more information about us, please visit our STERIS AST website: https://www.steris-ast.com
Laboratory Administrator employer: Steris plc.
Contact Detail:
Steris plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Laboratory Administrator
✨Tip Number 1
Familiarize yourself with the specific technologies we use for product sterilization, such as electron beam and gamma technologies. Understanding these processes will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in customer service roles, especially if it involved communication via telephone and email. Being able to demonstrate strong communication skills will be crucial for handling customer communications effectively.
✨Tip Number 3
If you have experience with stock management or using track and trace systems for shipping, make sure to mention this during your discussions. These skills are highly relevant to the responsibilities of a Laboratory Administrator.
✨Tip Number 4
Show your willingness to learn and adapt by discussing any past experiences where you had to quickly pick up new skills or processes. This aligns well with our dynamic team environment and the opportunities for learning and training we offer.
We think you need these skills to ace Laboratory Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight relevant experience in customer service and laboratory environments. Emphasize your proficiency in Microsoft Word and Excel, as well as any experience with stock management.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for supporting the medical and pharmaceutical industries. Mention specific skills such as excellent communication and organizational skills, and how they align with the responsibilities of a Laboratory Administrator.
Highlight Relevant Experience: In your application, clearly outline any previous roles that involved customer communications, managing supplies, or working in a laboratory setting. Use specific examples to demonstrate your problem-solving abilities and attention to detail.
Proofread Your Application: Before submitting, carefully proofread your application materials to ensure there are no spelling or grammatical errors. Clear and professional communication is essential for this role, so make sure your application reflects that.
How to prepare for a job interview at Steris plc.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are essential for this role, be prepared to demonstrate your ability to communicate effectively. Practice articulating your thoughts clearly and concisely, especially when discussing customer service experiences.
✨Highlight Your Organizational Skills
The job involves managing laboratory stock and scheduling testing slots, so emphasize your organizational skills during the interview. Share specific examples of how you've successfully managed multiple tasks or projects in the past.
✨Demonstrate Proficiency in Microsoft Office
Proficiency in Microsoft Word and Excel is a requirement. Be ready to discuss your experience with these tools, perhaps by mentioning specific tasks you've accomplished using them, such as creating reports or managing data.
✨Express Your Willingness to Learn
The company values a proactive attitude and a willingness to learn. Convey your enthusiasm for personal and professional development, and mention any relevant training or learning experiences that showcase your adaptability.
