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- Tasks: Manage client accounts for live events, ensuring high satisfaction and smooth delivery.
- Company: Join a dynamic company at the forefront of live event technology in London.
- Benefits: Enjoy career growth opportunities, flexible working hours, and a vibrant team culture.
- Why this job: Be part of exciting events, work with cutting-edge tech, and build strong client relationships.
- Qualifications: 2+ years in account management with technical knowledge in live events required.
- Other info: Flexibility for travel and varied hours is essential; great for those who thrive under pressure.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking an experienced London based Account Manager to oversee and grow client relationships across a diverse portfolio of live events.
We’re looking for a candidate with extensive account management experience working with a variety of high end clients from corporate to exhibition and beyond . The ideal candidate will also have technical knowledge and experience within the live events sector.
The successful candidate will have excellent account management skills, the ability to multitask and should thrive under pressure in a fast-paced environment.
Primary Responsibilities
- Acting as a main point of contact for designated accounts, you will account manage a variety of events from the point of quotation through to delivery.
- You will provide professional and technical advice, managing clients’ requirements, liaising as to client specifications and operational deliverables to ensure consistently high client satisfaction levels are achieved.
- On occasions and when required, assisting with the supervision of the on-site technical team, external crew and the management of equipment.
- Liaising with clients and our technical and Ops teams both in advance of and during an event to ensure that the client receives the highest level of service at all times.
- Contributing to post-event review meetings and regular Sales meetings.
- In addition to maintaining excellent working relationships and nurturing your client base, you will promote our services and identify new opportunities to secure future business..
Qualifications and pre-requisites
- A minimum of 2 years experience in account management of high end live technical events
- A broad technical understanding (ideally across all areas of video, sound, lighting and IT).
- Commercial awareness and Budgetary skills – demonstrate a clear understanding of company business and the ability to effectively balance cost, quality and ensure profitability.
- The ability to work well in a fast paced environment.
- Flexibility – the ability to facilitate overtime including early mornings, late evening and some weekend working.
- The ability and willingness to travel – it is expected that you will predominantly be working in and around the London area, however you will need to travel to our head office in Harlow Essex and further afield as required.
- Highly client focused (as delivering the best quality service to our clients is at the heart of what we do)
- A great team player.
Working hours
Full time.
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If you are self-motivated, flexible and have the required skills and abilities together the desire to work with some of the most exciting technologies around in a company who are committed to career growth and development, get in touch. #J-18808-Ljbffr
Account Manager employer: 4Wall Entertainment
Contact Detail:
4Wall Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network within the live events industry by attending relevant trade shows, conferences, and networking events. This will help you connect with potential clients and industry professionals who can provide insights into the role and company culture.
✨Tip Number 2
Familiarise yourself with the latest technologies and trends in live events, particularly in video, sound, lighting, and IT. Being knowledgeable about these areas will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in high-pressure situations. Highlighting your multitasking abilities and problem-solving skills will show that you're well-equipped for the fast-paced environment at StudySmarter.
✨Tip Number 4
Research StudySmarter's recent projects and client testimonials to understand our approach to account management. This knowledge will allow you to tailor your conversations and demonstrate how you can contribute to our success.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your account management experience, especially in the live events sector. Include specific examples of high-end clients you've worked with and the types of events you've managed.
Craft a Compelling Cover Letter: In your cover letter, emphasise your technical knowledge and ability to multitask under pressure. Mention how your skills align with the company's focus on client satisfaction and service excellence.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in account management. Use metrics where possible to demonstrate your success in growing client relationships and managing budgets effectively.
Prepare for Potential Questions: Anticipate questions related to your experience with live events and your approach to client management. Be ready to discuss specific challenges you've faced and how you overcame them to ensure client satisfaction.
How to prepare for a job interview at 4Wall Entertainment
✨Showcase Your Account Management Experience
Be prepared to discuss your previous account management roles in detail. Highlight specific examples where you successfully managed high-end clients and delivered exceptional service, especially in the live events sector.
✨Demonstrate Technical Knowledge
Since the role requires a broad technical understanding, brush up on key concepts related to video, sound, lighting, and IT. Be ready to explain how your technical skills have contributed to successful event management in the past.
✨Emphasise Multitasking Abilities
The fast-paced nature of this role means you'll need to juggle multiple tasks. Prepare examples that showcase your ability to prioritise effectively and manage several projects simultaneously without compromising quality.
✨Prepare Questions for the Interviewers
Engage with the interviewers by preparing thoughtful questions about their client base, upcoming projects, and company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
