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For Companies At a Glance
- Tasks: Lead exclusive hospitality programmes and deliver exceptional guest experiences.
- Company: Join a prestigious client known for elite global events and hospitality.
- Benefits: Enjoy competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a creative team shaping unforgettable experiences for VIP guests.
- Qualifications: Significant experience in senior hospitality or event management roles required.
- Other info: Ideal for those passionate about motorsport and high-profile entertainment.
The predicted salary is between 72000 - 108000 £ per year.
Director of Event & Hospitality Operations
London – Full-Time
The Opportunity
An incredible client of ours is seeking an accomplished senior professional to lead its most exclusive guest and hospitality programmes. This position combines strategic leadership with operational oversight, delivering exceptional hospitality experiences, corporate hosting, and bespoke events for an elite global audience.
The Role
Reporting into senior commercial leadership, this individual will:
- Define and implement a long-term premium hospitality strategy, aligning with brand positioning and commercial objectives.
- Oversee the planning, execution, and continuous enhancement of high-end hospitality offerings, including trackside clubs, corporate suites, and private event experiences.
- Manage the delivery of catering and F&B services, ensuring exceptional quality, sustainability, and innovative presentation.
- Lead cross-functional collaboration with commercial, marketing, operations, and supplier partners to ensure seamless delivery across all touchpoints.
- Establish and monitor key performance indicators to measure success, optimise profitability, and drive continuous improvement.
- Provide leadership and direction to a specialist hospitality team, ensuring high standards of performance, creativity, and guest engagement.
- Identify opportunities to expand and diversify premium experience offerings to strengthen brand loyalty and unlock new revenue streams.
The Candidate
The ideal candidate will bring:
- Significant experience in senior hospitality or event management roles, ideally within motorsport, major sports, or high-profile entertainment environments.
- Demonstrated success in developing and delivering world-class guest experiences for VIP, corporate, and high-net-worth audiences.
- Strong commercial and operational acumen, with the ability to balance creativity and financial performance.
- Exceptional leadership and interpersonal skills, with experience managing high-performing teams.
- A proven ability to operate at pace, managing complex, multi-stakeholder projects to flawless execution.
If this sounds like your next role… apply now!
Director of Event & Hospitality Operations employer: JLB
Contact Detail:
JLB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Event & Hospitality Operations
✨Tip Number 1
Network with professionals in the hospitality and event management sectors, especially those with experience in motorsport or high-profile entertainment. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights and possibly refer you to opportunities.
✨Tip Number 2
Showcase your leadership skills by volunteering for projects that require team management or cross-functional collaboration. This will not only enhance your resume but also demonstrate your ability to lead high-performing teams, which is crucial for this role.
✨Tip Number 3
Stay updated on the latest trends in hospitality and event management, particularly in premium experiences. Understanding current market demands and innovative practices will help you articulate your vision for enhancing hospitality offerings during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed complex projects in the past. Highlight your ability to balance creativity with financial performance, as this is a key aspect of the Director role at StudySmarter.
We think you need these skills to ace Director of Event & Hospitality Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and event management. Focus on achievements that demonstrate your ability to deliver exceptional guest experiences, especially in high-pressure environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic vision for hospitality operations. Mention specific examples of how you've successfully led teams and enhanced guest experiences in previous roles.
Highlight Leadership Skills: Emphasise your leadership and interpersonal skills throughout your application. Provide examples of how you've managed high-performing teams and collaborated with various stakeholders to achieve common goals.
Showcase Commercial Acumen: Demonstrate your understanding of the commercial aspects of hospitality. Include examples of how you've balanced creativity with financial performance, and mention any key performance indicators you've successfully implemented.
How to prepare for a job interview at JLB
✨Showcase Your Strategic Vision
Be prepared to discuss your long-term vision for premium hospitality. Highlight how you would align this strategy with the company's brand positioning and commercial objectives, demonstrating your understanding of the industry.
✨Demonstrate Operational Excellence
Share specific examples of how you've successfully overseen high-end hospitality offerings in the past. Discuss your approach to managing catering and F&B services, focusing on quality and innovation.
✨Highlight Leadership Skills
Prepare to talk about your experience leading high-performing teams. Emphasise your interpersonal skills and how you've motivated teams to achieve exceptional guest engagement and performance standards.
✨Discuss Cross-Functional Collaboration
Illustrate your ability to work with various departments such as marketing, operations, and suppliers. Provide examples of how you've ensured seamless delivery across all touchpoints in previous roles.
