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- Tasks: Lead the development and evaluation of training programs to enhance employee skills.
- Company: Join Protect Group, a fast-growing tech company transforming customer experiences globally.
- Benefits: Enjoy competitive salary, global travel opportunities, and a collaborative work culture.
- Why this job: Be part of an innovative team that values continuous learning and personal growth.
- Qualifications: 5 years in training and development with strong instructional design knowledge required.
- Other info: Ideal for those passionate about disrupting industries like travel and hospitality.
The predicted salary is between 36000 - 60000 £ per year.
Training Manager Location: Leeds, UK Contract: Permanent, Full-Time Salary: Competitive Includes: Global Travel where needed, occasional but with potential to be up to 50% of time Company Overview Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through innovative technology solutions. Founded in 2016, we’ve rapidly grown to serve over 400 business partners across 75 countries, with a presence in 12 global offices. Our dynamic, AI-driven widget integrates seamlessly into online booking and sales platforms, providing customer-centric solutions that boost satisfaction and ancillary revenue without significant upfront costs. At Protect Group, innovation is at our core — we continuously seek new ideas and technologies to stay ahead in today’s fast-changing market. As a part of the Protect Group team, you will join a community that values collaboration and a shared purpose, fostering a strong sense of community . We believe in accountability and owning our responsibilities, ensuring that we deliver on promises and find solutions when challenges arise. \’Protect People\’ are talented, ambitious, and passionate individuals who bring energy and enthusiasm to their work every day. We are looking for someone who shares our passion for disrupting global industries across transportation, travel, hospitality, events, and financial services, driving continuous growth and success. Job Summary: We are seeking an experienced and strategic Training Manager to lead the development, implementation, and evaluation of training programs across the organization. The ideal candidate will have a strong background in instructional design, adult learning principles, and performance improvement. This role is crucial to fostering a culture of continuous learning and ensuring that employees have the knowledge and skills to succeed. Key Responsibilities: · Develop and implement comprehensive training strategies aligned with organizational goals and individual development needs. · Design, deliver, and oversee onboarding, relationship building, process, compliance, technical, soft skills, and leadership training programs. · Conduct training needs assessments to identify skills or knowledge gaps and recommend targeted interventions. · Evaluate training effectiveness through assessments, feedback, performance metrics, and ROI analysis. · Process documentation and training course design. · Collaborate with department heads to tailor training programs to functional requirements and performance goals. · Select and manage relationships with external training vendors and consultants as needed. · Maintain records of training activities, attendance, and results in compliance with regulatory and organizational standards. · Stay informed on industry trends, learning technologies, and best practices in adult education. Qualifications: · 5 years of experience in training and development, ideally across multiple industries. · Strong knowledge of instructional design methodologies and adult learning principles. · Excellent communication, presentation, and leadership skills. · Strong analytical skills to assess training impact and adjust programs accordingly. · Certification in training is a plus. Beneficial Skills and Experience: Previous experience in any of the following sectors: Insurance, Ticketing, Events and Venues, Travel, Transport or Accommodation. How to Apply If you live and breathe what you do and recognise yourself as a Protect Person, then submit your latest CV and let us know what you can bring to Protect.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Training Manager employer: Protect Group
Contact Detail:
Protect Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Manager
✨Tip Number 1
Research Protect Group thoroughly to understand their innovative technology solutions and how they enhance customer experience. This knowledge will help you tailor your conversations during interviews, showing that you're genuinely interested in their mission.
✨Tip Number 2
Network with current or former employees of Protect Group on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations for the Training Manager role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of training programmes you've developed or implemented in the past. Highlighting your experience with instructional design and adult learning principles will demonstrate your suitability for the role.
✨Tip Number 4
Stay updated on the latest trends in training and development, especially in sectors relevant to Protect Group like travel and hospitality. Being able to discuss these trends during your interview will show that you're proactive and knowledgeable about the industry.
We think you need these skills to ace Training Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Training Manager position. Tailor your application to highlight relevant experience in instructional design and training development.
Craft a Tailored CV: Your CV should reflect your experience in training and development, particularly in areas mentioned in the job description. Emphasise your knowledge of adult learning principles and any relevant certifications you hold.
Write a Compelling Cover Letter: In your cover letter, express your passion for continuous learning and innovation. Mention specific examples of how you've successfully implemented training programs in the past and how they align with Protect Group's goals.
Highlight Relevant Experience: When detailing your work history, focus on experiences that demonstrate your ability to assess training needs, evaluate effectiveness, and collaborate with various departments. Use metrics to showcase your impact where possible.
How to prepare for a job interview at Protect Group
✨Showcase Your Training Expertise
Be prepared to discuss your experience in training and development. Highlight specific programmes you've designed or implemented, and how they aligned with organisational goals. This will demonstrate your strategic thinking and ability to drive results.
✨Understand the Company Culture
Research Protect Group's values and mission. Be ready to explain how your personal values align with theirs, especially regarding innovation and collaboration. This shows that you are not just a fit for the role, but also for the company culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenges in training. Prepare examples of how you've identified training needs or evaluated programme effectiveness, as this will showcase your analytical skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programmes currently in place and the company's future direction. This demonstrates your genuine interest in the role and helps you understand how you can contribute to their success.
