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- Tasks: Join our FBA Quality team to ensure accurate year-end datasets and provide customer support.
- Company: Promar International, part of Genus plc, leads in agricultural consultancy and biotechnology.
- Benefits: Enjoy a fully remote role, 25 days holiday, health insurance, and comprehensive training.
- Why this job: Be part of a mission-driven company that values innovation and collaboration for a sustainable future.
- Qualifications: No specific qualifications needed; just bring your energy, attention to detail, and a willingness to learn.
- Other info: This role offers flexibility with occasional meetings and a supportive work culture.
The predicted salary is between 28800 - 43200 £ per year.
Role Overview
We are looking for a detail oriented person with a desire to learn new skills to join our FBA Quality team as a coordinator
You will be providing support to the FBA business through ensuring the quick and accurate turnaround of FBA year end datasets as well as providing back-up support to customers and analysts, through whatever means required. You will be responsible for checking and processing year end accounts, quality checking datasets, answering client helpdesk queries, assisting with anti-money laundering compliance, setting up clients for Xero, Figured and Hubdoc and other duties as required.
This role is fully remote with occasional ad-hoc meetings
You Will
- Quality control of year ends, requiring the ability to understand technical bookkeeping detail and processes
- Setting up new clients on Xero/Figured/Hubdoc
- Organisation administration on Xero/Figured/Hubdoc
- Anti Money Laundering Compliance (client due diligence and risk assessments, update of AML Online portal)
- Helpdesk phone line (open to farmers 9am to 5pm Mon-Fri for technical support)
- Helpdesk emails – for internal and external customers
Requirements
- Accountancy qualification desirable but not essential
- Initiative, energy, drive and attention to detail
- Ability to adhere to procedures with a continuous improvement mindset
- Excellent communication to provide high quality customer support
- Strong IT skills and ability to assist with simple queries on the phone
- Experience of accounting practices is desirable but not essential
- Knowledge of or an interest in the Agricultural Industry preferred
- Xero experience desirable but not essential
- High proficiency in English
Business Overview
Promar Internationalis part of Genus plc, an agricultural biotechnology pioneer. Promar is a leading provider of consultancy services to farmers, food companies, and retailers. We create and analyse a vast array of industry data to keep us at the forefront of trends and provide reliable evidence to back our advice.
Genusis an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partneringwith farmers to transform how we nourish the world – a mission that is important to a sustainable future.
Our vision is clear:Pioneering animal genetic improvement to sustainably nourish the world.
Our Values
- Collaborate as One Team
- Create Value for Customers
- Innovate with Purpose
- Never stop improving
DEI
Genus is a place where you can be yourself and be part of a growing global team. We have a culture of respect, openness and fairness for all. Whatever your background, your role or your area of work, you will have the chance to thrive in an environment that inspires, challenges and supports you to succeed.
Benefits Overview
- Fully remote role
- 25 days holidays + Bank Holidays
- NFU Pension scheme
- Comprehensive training, learning & development program for all employees
- Employee NHS Cash Top Up health insurance scheme
- Employee assistance and mental health support programs
- Life cover
Equal Employment Opportunities
Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.
Recruitment Fraud Warning
Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team atrecruiting@genusplc.com.
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Quality Coordinator employer: Pig Improvement Company
Contact Detail:
Pig Improvement Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Coordinator
✨Tip Number 1
Familiarise yourself with Xero, Figured, and Hubdoc. Even if you don't have direct experience, showing that you've taken the initiative to learn these platforms can set you apart from other candidates.
✨Tip Number 2
Brush up on your understanding of anti-money laundering compliance. Being able to discuss this knowledge during an interview will demonstrate your commitment to the role and its responsibilities.
✨Tip Number 3
Prepare to showcase your attention to detail. Think of examples from your past experiences where your meticulousness made a difference, especially in quality control or data processing.
✨Tip Number 4
Practice your communication skills, particularly for helpdesk scenarios. Be ready to explain how you would handle technical queries from clients, as excellent customer support is key in this role.
We think you need these skills to ace Quality Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Quality Coordinator position. Highlight key skills such as attention to detail, communication, and IT proficiency in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any experience with accounting practices, customer support, or software like Xero, Figured, and Hubdoc.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your desire to learn new skills and how your background makes you a suitable candidate for the Quality Coordinator position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Pig Improvement Company
✨Understand the Role Requirements
Make sure you thoroughly read the job description and understand the key responsibilities, especially around quality control and client support. Be prepared to discuss how your skills align with these requirements.
✨Showcase Your Attention to Detail
As a Quality Coordinator, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature led to successful outcomes, particularly in data handling or customer support.
✨Demonstrate Your Communication Skills
Since the role involves providing high-quality customer support, practice articulating your thoughts clearly. You might be asked to explain complex concepts simply, so think of ways to demonstrate your communication prowess.
✨Familiarise Yourself with Relevant Tools
While Xero, Figured, and Hubdoc experience is desirable but not essential, showing a willingness to learn about these tools can set you apart. Research these platforms and be ready to discuss how you would approach learning them.
