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- Tasks: Lead a team, manage deliveries, and ensure top-notch service on campus.
- Company: Join a vibrant university dedicated to creating a safe and welcoming environment.
- Benefits: Enjoy a full-time role with a competitive salary and potential for growth.
- Why this job: Make a real impact on campus life while developing your leadership skills.
- Qualifications: No specific qualifications required; just bring your enthusiasm and teamwork spirit!
- Other info: Onsite work only, with occasional evening and weekend shifts.
The predicted salary is between 22700 - 25300 £ per year.
Position: General Services Team Leader
Employment Type: Full-time (35 hours per week, primarily Monday to Friday)
Additional Requirements: May be required to work evenings and weekends based on business needs. Onsite work only.
Responsibilities:
- Perform physical manual handling, including lifting and transporting tools, equipment, and deliveries.
- Drive University vehicles to transport equipment across various sites.
- Provide absence cover for the Postal and Delivery team.
- Lead and supervise the General Services Assistants, ensuring high standards of service, safety, and compliance.
- Support the Estates and Facilities Directorate in maintaining and developing campus infrastructure.
The Role and Department:
As the General Services Team Leader, you will be instrumental in delivering a high-quality, customer-focused service that is efficient, cost-effective, and exceeds expectations. You will oversee statutory compliance and ensure the University remains a safe, well-maintained, and welcoming environment for students, staff, visitors, and partners.
Contact Details:
For questions about the role, please contact Stephanie Rolfe or Abbie Bell, Housekeeping, Cleaning and General Services Managers.
Salary: £27,319 to £30,378 (Grade 5)
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General Services Team Leader employer: Durham University
Contact Detail:
Durham University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Services Team Leader
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the General Services Team Leader role. Understanding the nuances of manual handling, compliance, and customer service will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss how you ensured high standards of service and safety in previous roles.
✨Tip Number 3
Research the University’s campus infrastructure and any recent developments or projects. This will not only show your interest in the role but also allow you to suggest ideas on how you can contribute to maintaining and improving these facilities.
✨Tip Number 4
Reach out to current or former employees in similar roles through professional networks like LinkedIn. They can provide insights into the work culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace General Services Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the General Services Team Leader position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Highlight Leadership Experience: Since the role involves leading and supervising a team, make sure to emphasise any previous leadership or supervisory roles you have held. Provide specific examples of how you have successfully managed teams and ensured high standards of service.
Demonstrate Customer Focus: The position requires delivering a high-quality, customer-focused service. Include examples in your application that showcase your commitment to customer service and how you have exceeded expectations in past roles.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Durham University
✨Showcase Your Leadership Skills
As a General Services Team Leader, you'll be supervising a team. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past. Highlight any experience you have in training or mentoring others.
✨Demonstrate Your Problem-Solving Abilities
The role requires maintaining high standards of service and compliance. Think of specific challenges you've faced in previous roles and how you resolved them. This will show your potential employer that you're capable of handling the responsibilities of the position.
✨Understand the Importance of Safety and Compliance
Familiarise yourself with safety regulations and compliance standards relevant to the role. Be ready to discuss how you ensure safety in your work environment and how you would implement these standards as a leader.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the organisation. Ask about the team's current challenges, the expectations for the role, or how success is measured. This not only demonstrates your enthusiasm but also helps you gauge if the job is the right fit for you.
