Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and monitor UK public sector decarbonisation projects, ensuring compliance and strong client relationships.
- Company: Join Salix, a leader in funding sustainable projects for a greener future.
- Benefits: Enjoy 28 days leave, a pension scheme, cycle-to-work options, and employee support programmes.
- Why this job: Be part of impactful projects, collaborate with diverse teams, and contribute to environmental change.
- Qualifications: No specific qualifications required; enthusiasm and a willingness to learn are key!
- Other info: This is a hybrid role based in Manchester, with flexible working arrangements.
The predicted salary is between 22858 - 28657 £ per year.
12 Month Fixed Term Contract
£28,573
Hybrid – Manchester 1 day per week
As a Client Support Officer, you will be responsible for supporting and monitoring the delivery of UK public sector decarbonisation projects, which are funded through grants and loan programmes by BEIS, Scottish and Welsh Governments. You will be part of one of Salix’s programme delivery teams, which are managed by a programme coordinator and a programme manager.
Your responsibilities will ensure that projects comply with Salix’s funding requirements as well as building strong client relationships, and being their first port of call for any queries. You will support the delivery of around 20 projects with a combined value of £50m. You will also be an active member of the Delivery Team and attend team wide meetings as well as have the opportunity to be involved in projects that support the development of our processes and systems and making the company an even better place to work.
Key Responsibilities;
- Cultivate strong customer relationships with Salix clients, enhancing connections through meaningful site visits.
- Ensure the integrity of client project data by leveraging client relationship management systems.
- Analyse and manage data to empower insightful reporting to our board and funders.
- Take charge of your day-to-day tasks in a fast-paced, energetic environment.
- Manage payment processing and cash flow forecasting with precision.
- Create impactful letters and diligently draft and check legal documentation.
- Build reports and presentations that highlight your individual project contributions.
- Handle internal and client queries with exceptional responsiveness and care.
- Worth with the Communications and PR team by sharing your insights through presentations and helping prepare materials that showcase Salix\’s great work at events, conferences, and webinars.
- Engage in broader organisational activities, cross-team collaborations, and charity initiatives that inspire change.
- Champion health and safety standards for yourself and your team, fostering a culture of well-being and support.
What We Offer
- 28 days annual leave.
- Contributory pension scheme.
- Cycle-to-work scheme.
- Public transport support.
- Access to an Employee Assistance Program.
- Supported training and development budget.
Salix encourages applications from people of all backgrounds and are committed to creating a diverse and inclusive organisation where different perspectives are valued. To monitor our processes, all applicants are asked to complete a diversity and equality form via the link provided here:
Client Project Support Officer employer: Salix
Contact Detail:
Salix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Project Support Officer
✨Tip Number 1
Familiarise yourself with the UK public sector decarbonisation projects and the specific funding requirements from BEIS, Scottish and Welsh Governments. Understanding these frameworks will help you engage more effectively during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the decarbonisation and public sector fields. Attend relevant events or webinars to connect with potential colleagues and gain insights into the industry, which can give you an edge when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with client relationship management systems and data analysis. Be ready to share examples of how you've used these skills in previous roles to enhance project delivery and client satisfaction.
✨Tip Number 4
Showcase your ability to work in a fast-paced environment by preparing anecdotes that highlight your time management and organisational skills. This will demonstrate your readiness to handle the dynamic nature of the Client Project Support Officer role.
We think you need these skills to ace Client Project Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Client Project Support Officer. Focus on your ability to manage client relationships, handle data analysis, and support project delivery.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your capability in supporting decarbonisation initiatives and your understanding of public sector funding.
Highlight Relevant Skills: In your application, emphasise skills such as data management, communication, and project coordination. Provide examples of how you've successfully managed similar tasks in previous roles.
Showcase Your Team Spirit: Since the role involves collaboration with various teams, mention any experiences where you worked effectively in a team environment. Highlight your contributions to team projects and how you fostered positive relationships with colleagues.
How to prepare for a job interview at Salix
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Client Project Support Officer. Familiarise yourself with decarbonisation projects and the funding mechanisms involved, as this will show your genuine interest in the role.
✨Showcase Your Communication Skills
Since building strong client relationships is key, prepare examples that demonstrate your excellent communication skills. Think about times when you've successfully managed client queries or collaborated with teams to achieve a common goal.
✨Prepare for Data Management Questions
As the role involves managing project data and reporting, be ready to discuss your experience with data analysis and management systems. Highlight any relevant tools you've used and how you've leveraged data to drive insights.
✨Demonstrate Your Adaptability
The job requires working in a fast-paced environment, so be prepared to share examples of how you've adapted to changing circumstances or handled multiple tasks efficiently. This will illustrate your ability to thrive under pressure.
