At a Glance
- Tasks: Lead and motivate a team to deliver exceptional guest experiences.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with diverse brands.
- Benefits: Enjoy discounts, flexible working, and early access to wages through Wagestream.
- Why this job: Be part of a vibrant culture celebrating unique venues and great social experiences.
- Qualifications: Must be 18+ due to alcohol sales; passion for hospitality is key.
- Other info: Located near Edinburgh Castle, perfect for sports fans and social gatherings.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Location – Hanover TapÂ
Team LeaderÂ
About UsÂ
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.  We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..Â
The OpportunityÂ
We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at Hanover Tap. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible.Â
Can you…Â
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Support, coachand mentor your teamÂ
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Support the management team and work together to create and deliver our visionÂ
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Ensure standards and compliance are maintained Â
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Create a welcoming atmosphere for our guestsÂ
A little bit about us…Â
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. We are situated on Hanover St. in the city centre. The Hanover is an amazing craft pub with a great range of craft beer and craft cider! Our guests come in for our delicious lunch deals and take advantage of our 50% off cocktails! This is a local favourite!Â
What\’s in it for you?Â
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Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed PubsÂ
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Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailersÂ
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VIP entry to our Pubs and BarsÂ
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Stonegate Hotel DiscountsÂ
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Flexible workingÂ
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Corporate Discounted Rates at David Lloyd and PureGym
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Discounted Dental InsuranceÂ
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Stream – Early access to your earned wagesÂ
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Award winning development programmesÂ
To be considered for the Team Leader position at Hanover Tap you must be at least 18 years old as it involves the sale of alcohol.Â
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact  Hanover Tap directly.Â
Job Reference: HE1445578EdiTL
Team Leader employer: Social Pub And Kitchen - Stonegate Group
Contact Detail:
Social Pub And Kitchen - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the unique identity of Chanter and its offerings. Understanding the atmosphere and the specific experiences they provide will help you demonstrate your passion for the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully supported and motivated a team in the past. Be ready to discuss specific situations where your coaching made a difference.
✨Tip Number 3
Research the latest trends in hospitality and customer service, especially in pubs and bars. Being knowledgeable about current industry standards will help you stand out as a candidate who is proactive and engaged.
✨Tip Number 4
Network with current or former employees of Stonegate Group if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Team Leader at Chanter. Highlight your experience in supporting and motivating teams, as well as your ability to create a welcoming atmosphere for guests.
Tailor Your CV: Make sure your CV reflects relevant experience that aligns with the role. Emphasise any previous leadership roles, customer service experience, and your passion for hospitality, especially in environments similar to Chanter.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you have successfully coached or mentored a team and how you can contribute to creating fantastic experiences for guests.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to support and motivate a team. Share specific examples from your past experiences where you successfully guided a team or mentored individuals to achieve their goals.
✨Understand the Company Culture
Familiarise yourself with the unique identity of Chanter and the values of Stonegate Group. Be prepared to discuss how you can contribute to creating a welcoming atmosphere for guests and how your personal values align with theirs.
✨Highlight Your Customer Service Experience
Since the role involves delivering excellent service, be ready to talk about your previous customer service roles. Discuss how you handled challenging situations and ensured guest satisfaction, as this will resonate well with the interviewers.
✨Prepare Questions for the Interviewers
Engage with the interviewers by preparing thoughtful questions about the team dynamics, expectations for the role, and opportunities for development within the company. This shows your genuine interest in the position and the organisation.