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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with diverse brands.
- Benefits: Enjoy 25% off food and drink, flexible working, and exclusive discounts.
- Why this job: Be part of a vibrant atmosphere with sports, cocktails, and social events at The Chantry.
- Qualifications: Must be 18 or over; experience in hospitality is a plus.
- Other info: Opportunity for career development and early access to wages through Wagestream.
The predicted salary is between 24000 - 36000 £ per year.
Location – The Chantry
Front of House Team Leader
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Chantry.
Can you…
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Work alongside the management team to bring our shared vision to life.
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Help maintain smooth operations and consistency.
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Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Chantry is Chichester\’s premier location for cocktails, craft, and quality food. Our guests can enjoy the lively, fun atmosphere of a sports bar. With DJs in the evening and brunches in the mornings, life at The Chantry is never dull. We have sports, spirits, and socials, with Chichester University being on our doorstep. Our deals make sure all of our customers leave satisfied.
What\’s in it for you?
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Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
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Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
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VIP entry to our Pubs and Bars
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Stonegate Hotel Discounts
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Flexible working
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David Lloyd Corporate Discount Rates
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Discounted Dental Insurance
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Wagestream – Early access to your earned wages
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Award winning development programmes
To be considered for the Front of House Team Leader position at The Chantry you must be 18 or over as the roles involves the sale of alcohol.
At Stonegate Group, we\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Chantry directly.
Job Reference: TC1377023ChiFOHTL
Front of House Team Leader employer: Social Pub And Kitchen - Stonegate Group
Contact Detail:
Social Pub And Kitchen - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with The Chantry's unique atmosphere and offerings. Visit the venue if possible, engage with staff, and observe how they interact with guests. This will give you insights into their culture and help you align your approach when discussing your leadership style.
✨Tip Number 2
Highlight your experience in leading teams in a fast-paced environment. Prepare specific examples of how you've motivated staff and improved guest experiences in previous roles. This will demonstrate your capability to foster a warm and welcoming environment.
✨Tip Number 3
Show your passion for the hospitality industry by staying updated on trends in food, drink, and customer service. Being knowledgeable about craft beers and cocktails can set you apart, especially since The Chantry prides itself on these aspects.
✨Tip Number 4
Network with current or former employees of Stonegate Group. They can provide valuable insights into the company culture and expectations for the Front of House Team Leader role, which can help you tailor your approach during the interview process.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in leading teams and delivering excellent guest experiences.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hospitality and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to motivate and engage a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of what makes a great guest experience. Mention specific examples from your past roles that showcase your leadership skills and ability to create a welcoming environment.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a front-of-house role.
How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully managed a team or improved guest satisfaction.
✨Understand the Venue's Unique Identity
Familiarise yourself with The Chantry's atmosphere and offerings. Be prepared to discuss how you can contribute to maintaining its lively environment and cater to the diverse range of guests that visit.
✨Passion for Hospitality
Express your enthusiasm for the hospitality industry, particularly in relation to cocktails, craft beers, and sports. Show that you understand the importance of creating memorable experiences for guests and how you can enhance their time at The Chantry.
✨Prepare Questions
Have thoughtful questions ready to ask the interviewers about the team dynamics, management style, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
