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For Companies At a Glance
- Tasks: Lead a team to create magical customer experiences in our Southampton store.
- Company: Join Mamas & Papas, a celebrated retailer dedicated to supporting parents on their journey.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be part of an award-winning team that values diversity and inclusivity.
- Qualifications: Retail supervisory experience and a passion for customer service are essential.
- Other info: Flexible shifts available; apply quickly with a simple CV submission.
Retail Store Supervisor/Team Leader (2mth FTC)
Southampton
Mamas & Papas (Southampton)
Harbour Parade, Unit R U 3,
West Quay Retail Park,
West Quay Road,
Southampton
SO15 1BA
Overview
Our store teams are the warm arm of reassurance, offering incredible product insight, product knowledge, and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers through their parent journey, our teams create magical moments to cherish forever.
The Role of Store Supervisor
Our SUPERVISORS are ambassadors of these moments and the heart of our award-winning business. We are expanding our family and looking for an AMAZING SUPERVISOR/TEAM LEADER to be based at our Southampton store on a 2-month fixed-term contract. You will lead a small team of Sales Consultants, working closely with the Store Manager or management team to achieve store results and deliver an exceptional customer experience.
This role covers 20 hours per week across 4 days, including weekends. (Apply to discuss shifts that suit you.)
If you have retail supervisory or senior sales experience, enjoy making customers smile, leading by example, and supporting your team, we would love to hear from you.
How to Apply
To apply, download your CV and complete our short application form. (2 mins max)
No agencies please: We do not accept unsolicited CVs from recruitment agencies.
Our Commitment to Diversity
We celebrate diversity and are committed to inclusivity across all aspects of our business.
Benefits
- 33 days holiday, increasing to 40 with service
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1
- Staff discounts for family & friends
- External discounts on holidays, travel, dining, gifts, and more
- Subsidised health & critical illness cover
- Family leave policies including enhanced maternity, IVF, surrogacy, paternity, and adoption leave
- Foster Care & Carers Leave
- Support for Loss and Bereavement
- Menopause Friendly Employer
- Recognition and Appreciation Schemes
We are dedicated to a sustainable future and invite you to learn more about our \’For the Future\’ commitment on our website.
And, of course, a great team to work with!
(NB: All benefits subject to individual schemes and terms.)
Award Recognition
Finalists for 2024 Retail Week – \’Happiest Retailer to Work For\’
#J-18808-Ljbffr
Retail Store Supervisor/Team Leader (2mth FTC) employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor/Team Leader (2mth FTC)
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and customer service philosophy. Understanding their offerings will help you engage with the team and demonstrate your passion for creating magical moments for customers.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Be ready to discuss specific situations where you motivated your team or improved customer experiences.
✨Tip Number 3
Research the Southampton store's community involvement and any events they host. Mentioning these during your conversation can show your genuine interest in becoming part of their team and contributing to their local presence.
✨Tip Number 4
Prepare thoughtful questions about the role and the company culture. This not only shows your enthusiasm but also helps you assess if Mamas & Papas is the right fit for you, making a positive impression on the hiring team.
We think you need these skills to ace Retail Store Supervisor/Team Leader (2mth FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail supervisory or senior sales experience. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to create exceptional customer experiences.
Craft a Compelling Application Form: When completing the short application form, be concise but impactful. Use clear language to express your passion for retail and your commitment to leading a team that delivers magical moments for customers.
Showcase Your Customer Service Skills: In your application, provide examples of how you've made customers smile in previous roles. This could include specific situations where you went above and beyond to ensure customer satisfaction.
Highlight Team Leadership Experience: Discuss your experience in leading teams, including how you motivate and support your colleagues. Mention any training or mentoring you've provided, as this aligns with the role of a Store Supervisor.
How to prepare for a job interview at Mamas & Papas Limited
✨Show Your Passion for Customer Service
As a Retail Store Supervisor, your role revolves around creating magical moments for customers. Be prepared to share examples of how you've gone above and beyond in previous roles to enhance customer experiences.
✨Demonstrate Leadership Skills
Since you'll be leading a team, it's crucial to showcase your leadership abilities. Discuss your experience in motivating and supporting team members, and how you handle challenges within a team setting.
✨Know the Brand Inside Out
Familiarise yourself with Mamas & Papas' products and values. Being knowledgeable about their offerings will not only impress the interviewers but also show your genuine interest in the company and its mission.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the store's culture, team dynamics, and expectations for the role. This shows that you're serious about the position and eager to contribute.
