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- Tasks: Assist with customer inquiries and bookings in a vibrant café environment.
- Company: Join a dynamic organisation focused on delivering exceptional service and community engagement.
- Benefits: Enjoy flexible hours, a friendly team atmosphere, and opportunities for growth.
- Why this job: Be part of a supportive culture that values your input and fosters personal development.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for customer service.
- Other info: Apply via email or post to our Roadford Office for a chance to join our team!
The predicted salary is between 24000 - 36000 £ per year.
As the Business Support and HR Manager, you will lead effective administrative and HR functions across the organisation to a professional standard and oversee a customer-focused team dealing with public inquiries and bookings. Champion and uphold compliance with policies and procedures across the organisation to ensure relevant best practices and legal requirements are observed by employees.
To submit your application, please send it as an attachment to recruitment@swlakestrust.org.uk or alternatively post to our Roadford Office (registered address found at the bottom of the page).
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CAFE ASSISTANT employer: Wheal Martyn Trust Ltd
Contact Detail:
Wheal Martyn Trust Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CAFE ASSISTANT
✨Tip Number 1
Familiarise yourself with the specific policies and procedures of the organisation. Understanding their compliance requirements will not only help you in the interview but also show that you're proactive and serious about the role.
✨Tip Number 2
Prepare to discuss your experience in customer service and how you've handled public inquiries in the past. Be ready to share specific examples that demonstrate your ability to manage customer interactions effectively.
✨Tip Number 3
Research common HR functions and administrative tasks relevant to a café setting. Being knowledgeable about these areas will help you stand out as a candidate who understands the operational side of the business.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace CAFE ASSISTANT
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Cafe Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Create a CV that showcases your relevant experience in customer service and administrative roles. Use clear headings, bullet points, and concise language to make it easy for the hiring manager to read.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the organisation. Mention specific examples from your past experiences that demonstrate your ability to handle public inquiries and bookings effectively.
Follow Submission Guidelines: Ensure you send your application as an attachment to the specified email address or post it to the correct office. Double-check that all documents are included and formatted correctly before sending.
How to prepare for a job interview at Wheal Martyn Trust Ltd
✨Know the Company
Before your interview, take some time to research the organisation. Understand their mission, values, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Demonstrate Customer Service Skills
As a Cafe Assistant, you'll be dealing with public inquiries and bookings. Be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled difficult situations or gone above and beyond for customers.
✨Familiarise Yourself with Policies and Procedures
Since the role involves upholding compliance with policies and procedures, it’s beneficial to have a basic understanding of what this entails. You might want to think about how you would ensure compliance in your daily tasks and be ready to discuss this during the interview.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions to ask the interviewer about the team dynamics, training opportunities, and what a typical day looks like. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
