Senior Product Tower Owner - Hybrid/Farringdon
Senior Product Tower Owner - Hybrid/Farringdon

Senior Product Tower Owner - Hybrid/Farringdon

Plymouth Full-Time 60000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the strategic roadmap for product features and manage customer needs in a dynamic environment.
  • Company: Join Royal Mail, a historic leader in postal delivery with over 500 years of service.
  • Benefits: Enjoy hybrid work, healthcare support, lifestyle benefits, and generous annual leave.
  • Why this job: Be part of a transformative team that values trust, diversity, and innovation.
  • Qualifications: Experience in product development, stakeholder management, and business transformation is essential.
  • Other info: We support diverse candidates and offer interview prep to help you shine.

The predicted salary is between 60000 - 84000 £ per year.

London Farringdon – Hybrid (current expectation is 2/3 times per week but may change due to business needs)

At Royal Mail we have served our communities for over 500 years, helping to lead and transform the postal delivery market on a global scale. Our journey to improve never stops, and that’s where we need you.

Are you a proactive, organised individual with excellent communication and stakeholder management skills? Have you delivered technology and business change within a complicated environment, working within tight governance frameworks? If so, I would love to hear from you. We need someone who has the energy, expertise, and ambition to be part of the team! Interested? More details and how to apply can be found below.

Reporting into the Head of Product Tower Management, you will be the accountable owner managing the strategic roadmap for your area, assessment, and gain agreement of the prioritisation for opportunities towards ensuring the volume and revenue targets of the products/features within tower are successfully achieved against the overall commercial business plan.

About the role

You will own and manage the targets for your work area and the strategic roadmap for the products and features within your tower, responding to customer tender requests related to the key products and features.

You will bring product amendments to market by assessing viable commercial options against price, cost, and return-on-investment analyses. Alongside this, you’ll be responsible for responding to significant customer needs/issues by releasing critical commercial product amendments swiftly out to market, and provide econometric materials to support required investment for the product amendments.

You will facilitate competitor research and similar products for learning about users, and a product’s market.

You will oversee and be responsible for live service introduction of our new Products and features together with successful customer take-on towards ensuring successful achievement of the return-on-investment expectations, * Your Wellbeing – you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.

  • Lifestyle benefits – You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.

  • Financial support – information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*

  • Your peace of mind with – Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner

  • Free & discounted RMG products – free keep safe & redirection, partner discounts

  • Free stamps at Christmas

*Available only to perm employees

Next Steps

The next stage of the selection process will be an interview consisting of competency based and role specific questions.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

  • Excellent stakeholder management and proven ability to build strong positive and collaborative working relationships

  • Demonstrate detailed knowledge of Product Development lifecycle

  • Delivering Product Change within high-pressure environments, successfully delivering strategic capability to market Integrated Product Development planning within a cross-functional working environment Experienced with demanding adherence to documented processes and governance, * Project/Programme Manager / Delivery Manager experienced in business transformation environments

  • Management of complex portfolio and programme environments

  • Expert planner from high level exec communication through to project planner detailed level planning Experience tracking plans against target, finance controls, CARDI management. Understand and with ability to adhere governance and process models and guide others

  • Demonstrate sound P&L understanding with ability to forecast and track financials within a cross-functional environment

  • Experience of Waterfall, Agile and hybrid delivery models

  • Product Manager / owner experience is beneficial

  • Ideally Royal Mail or logistics familiar, but not essential.

  • It is essential you have worked within a team delivering Product change within a tightly controlled governance environment

  • Experience of dealing with high-pressure, strategic Product change, managing all levels of stakeholders, from the working level through to the Executive Board level

  • Able to create robust, detailed plans and then track and control it throughout the full development lifecycle Experienced in managing multi-million budgets Bachelors degree in marketing/ and or business

We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.

£4800 or £4300 as cash via payroll each month (£358.33) Healthcare, an annual bonus potential of 18% and a generous annual leave offering of 27.5 days, plus bank holidays, increasing to 30 days after 10 years service

Permanent, Full time

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us

Senior Product Tower Owner - Hybrid/Farringdon employer: Royal Mail

At Royal Mail, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London Farringdon. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including 24/7 access to health services, lifestyle benefits, and financial support, ensuring you and your family thrive both personally and professionally. With ample opportunities for growth and a strong focus on inclusion, we empower our employees to make meaningful contributions while enjoying a rewarding career journey.
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Contact Detail:

Royal Mail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Product Tower Owner - Hybrid/Farringdon

✨Tip Number 1

Familiarize yourself with the Product Development lifecycle. Understanding each stage will help you articulate your experience and how it aligns with the role's requirements during the interview.

✨Tip Number 2

Prepare examples of your stakeholder management skills. Think of specific instances where you've built strong relationships and successfully navigated high-pressure environments, as these are crucial for this position.

✨Tip Number 3

Research Royal Mail's recent product changes and market strategies. Being knowledgeable about their current initiatives will demonstrate your genuine interest in the company and the role.

✨Tip Number 4

Practice discussing your experience with financial forecasting and budget management. Be ready to explain how you've tracked financials in previous roles, as this is a key aspect of the Senior Product Tower Owner position.

We think you need these skills to ace Senior Product Tower Owner - Hybrid/Farringdon

Stakeholder Management
Product Development Lifecycle Knowledge
Strategic Planning
Project/Programme Management
Business Transformation Experience
Complex Portfolio Management
Financial Forecasting and Tracking
Governance and Process Adherence
Agile and Waterfall Methodologies
Cross-Functional Collaboration
High-Pressure Environment Experience
Robust Planning and Control
Budget Management
Excellent Communication Skills
Analytical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in product management and stakeholder engagement. Use specific examples that demonstrate your ability to deliver product change in high-pressure environments.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your experience with governance frameworks and product development lifecycles.

Prepare for the Interview: Since Royal Mail provides interview questions in advance, take this opportunity to prepare thoughtful responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your relevant experiences.

Showcase Your Understanding of the Industry: Demonstrate your knowledge of the logistics and postal delivery market in your application. Mention any relevant trends or challenges you are aware of and how they relate to the role you are applying for.

How to prepare for a job interview at Royal Mail

✨Understand the Product Development Lifecycle

Make sure you can discuss the product development lifecycle in detail. Be prepared to share examples of how you've successfully navigated this process in previous roles, especially in high-pressure environments.

✨Showcase Stakeholder Management Skills

Highlight your experience in building strong relationships with stakeholders at all levels. Prepare specific examples that demonstrate your ability to manage expectations and collaborate effectively.

✨Demonstrate Financial Acumen

Be ready to discuss your understanding of P&L management and financial forecasting. Provide examples of how you've tracked financials and managed budgets in past projects.

✨Prepare for Competency-Based Questions

Since the interview will include competency-based questions, think about your past experiences and how they align with the role's requirements. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Senior Product Tower Owner - Hybrid/Farringdon
Royal Mail
R
  • Senior Product Tower Owner - Hybrid/Farringdon

    Plymouth
    Full-Time
    60000 - 84000 £ / year (est.)

    Application deadline: 2027-02-04

  • R

    Royal Mail

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