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- Tasks: Support clients with administrative tasks and consultations in a friendly environment.
- Company: Join MSI UK, a leading provider of sexual and reproductive healthcare.
- Benefits: Enjoy flexible hours for a great work-life balance and bespoke training.
- Why this job: Make a real impact by empowering clients' reproductive choices in a supportive team.
- Qualifications: No specific qualifications required; just a passion for client care and teamwork.
- Other info: Progression opportunities available based on your competencies.
The predicted salary is between 28800 - 43200 £ per year.
Putting client-centred care into practice requires the support of the entire organisation. We are seeking a passionate and committed Client Care Coordinator to join our team at our West Midlands centre. Here, you\’ll be part of a friendly team that empowers clients to make reproductive choices that are right for them.
As a Client Care Coordinator, your role will primarily involve administrative tasks such as conducting phone consultations, data processing, record archiving, managing the reception desk, and liaising with clients during their care with MSI UK. This list is not exhaustive, and progression opportunities are based on competencies. You will receive bespoke training tailored to equip you in providing safe and effective abortion care to our clients.
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients\’ reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients\’ needs and experiences every step of the way.
We have an exciting opportunity to join our national contact centre with hours that can truly complement a great work-life balance.
Note: This job posting is active and not expired.
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Client Care Coordinator (Birmingham) employer: MSI Reproductive Choices
Contact Detail:
MSI Reproductive Choices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Coordinator (Birmingham)
✨Tip Number 1
Familiarise yourself with the principles of client-centred care. Understanding how to empower clients in their reproductive choices will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Network with professionals in the sexual and reproductive healthcare field. Attend relevant workshops or seminars, as this can provide valuable insights and connections that may lead to opportunities at MSI UK.
✨Tip Number 3
Prepare to discuss your experience with administrative tasks and client interactions. Be ready to share specific examples of how you've successfully managed similar responsibilities in past roles.
✨Tip Number 4
Research MSI UK's values and mission. Being able to articulate how your personal values align with theirs during the interview will demonstrate your commitment to their client-focused approach.
We think you need these skills to ace Client Care Coordinator (Birmingham)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Client Care Coordinator. Tailor your application to highlight relevant experience in administrative tasks, client interaction, and any previous roles in healthcare.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your skills and experiences related to client care and administration. Use bullet points for clarity and focus on achievements that demonstrate your ability to support clients effectively.
Write a Personalised Cover Letter: In your cover letter, express your passion for client-centred care and how your values align with those of MSI UK. Mention specific examples from your past experiences that showcase your commitment to empowering clients and providing excellent service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at MSI Reproductive Choices
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Client Care Coordinator. Familiarise yourself with the tasks mentioned in the job description, such as conducting phone consultations and managing the reception desk, so you can discuss how your skills align with these duties.
✨Show Your Passion for Client-Centred Care
Demonstrate your commitment to client-centred care during the interview. Share examples from your past experiences where you prioritised clients' needs and how you empowered them in their decision-making processes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about how you would approach various client interactions and be ready to articulate your thought process.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
