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- Tasks: Lead the team, engage with customers, and create memorable shopping experiences.
- Company: Join Rituals UK & Ireland, a B Corp committed to beauty and wellbeing.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Be part of a new store, mentor others, and grow in luxury retail.
- Qualifications: Previous retail or hospitality supervisory experience is essential.
- Other info: Work part-time (16-24 hours) in a vibrant shopping centre.
Ready to be the face of our brand and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
This position is for our brand new store opening in the Westwood Cross Shopping Centre!
Address: Westwood Cross Shopping Centre, Broadstairs, Kent, CT10 2BF
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel-good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and, at the same time, a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll work alongside your Store Manager, Assistant Store Manager, and Rituals Advisors to reach your personal and store goals. You’ll interact directly with customers to ensure an optimal customer experience and mentor/support Rituals Advisors.
Bring all of you—high energy, humility, and a sense of humor!
You are unique because of your ability to mentor team members and connect with customers, making everyone feel at home in our stores. Additionally, as a Rituals Expert, you are professional, enthusiastic about our brand, and skilled at sharing that excitement with your team and customers.
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player work ethic.
- Decision-making and problem-solving skills.
- An eye for detail, organized and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & team events
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Supervisor - Broadstairs Westwood Cross (16 - 24 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Broadstairs Westwood Cross (16 - 24 hours)
✨Tip Number 1
Familiarise yourself with Rituals' brand values and product range. Understanding their philosophy and offerings will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully mentored or supported team members in previous roles. This will highlight your ability to be a role model for the Rituals Advisors.
✨Tip Number 3
Prepare to discuss your customer service experiences and how you've handled challenging situations. Being able to demonstrate your problem-solving skills will be crucial for this supervisory role.
✨Tip Number 4
Engage with the local community and potential customers before your interview. This can give you insights into what they value in a retail experience, which you can bring up during your conversation with the hiring team.
We think you need these skills to ace Supervisor - Broadstairs Westwood Cross (16 - 24 hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Supervisor at Rituals. Highlight your relevant experience in retail or hospitality and how it aligns with the job description.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Supervisor position. Emphasise your leadership abilities, customer service experience, and any achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the Rituals customer experience. Mention specific examples of how you've successfully mentored team members or improved customer satisfaction in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your values, as this will demonstrate your commitment to being a true brand ambassador.
✨Highlight Your Leadership Skills
As a supervisor, you'll be expected to mentor and support your team. Prepare examples of how you've successfully led a team in the past, focusing on your decision-making and problem-solving skills.
✨Demonstrate Customer-Centric Thinking
Rituals places a strong emphasis on customer experience. Be ready to discuss how you've gone above and beyond to meet customer needs in previous roles, showcasing your customer-service mentality.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific scenarios in the store. Think about challenges you've faced in retail or hospitality and how you resolved them, as this will show your ability to think on your feet.
