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- Tasks: Support victims of crime by providing emotional and practical assistance.
- Company: Join Victim Support, a leading charity helping those affected by crime.
- Benefits: Flexible hours, training opportunities, and reimbursement for travel and lunch expenses.
- Why this job: Make a real difference in your community while gaining valuable skills and experience.
- Qualifications: Must be 18+, commit to 3 hours weekly for 12 months, and complete training.
- Other info: Diversity is key; we welcome applicants from all backgrounds.
Social network you want to login/join with:
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Client:
Location:
West Midlands, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
80c9ed34f6a4
Job Views:
4
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Last year, 786,574 people received information and support from Victim Support. As a Service Delivery Volunteer, you will provide specialist support services for people affected by crime.
Location: West Midlands (office location TBC)
Expected Hours: 3 or more hours per week
DBS required: Yes, enhanced police vetting required
Closing Date: 29/08/2025
Refno: 6277
Why volunteer with us?
- Make a difference – volunteer directly with victims and/or alongside staff.
- Gain skills and experience – training on providing practical and emotional support.
- Join our community – part of over 1,500 volunteers and staff.
- Beyond your role – attend events/webinars and join our Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in West Midlands
As a Volunteer, your role will include:
- Contacting service users to assess needs and identify services to be delivered.
- Providing emotional and practical support.
- Signposting to other organizations and making referrals with consent.
- Advocating for service users with organizations like police and housing.
What do we ask of you?
To join as a Service Delivery Volunteer, you must:
- Be 18 years or older.
- Volunteer at least 3 hours weekly for 12 months.
- Complete a 10-week training including virtual days, workbook, and online modules.
- Undertake an enhanced DBS check and join the DBS update service.
- Provide two satisfactory references.
Have an active email for communication.
Expenses
Volunteers are entitled to expenses like travel and lunch.
Diversity Matters
We aim to reflect diverse communities and ensure an inclusive environment. We are a Disability Confident Employer offering a Guaranteed Interview Scheme for disabled candidates meeting role criteria. Reasonable adjustments are available during the application process.
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Multi Crime Service Volunteer (West Midlands) employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Crime Service Volunteer (West Midlands)
✨Tip Number 1
Familiarise yourself with the specific needs of victims of crime in the West Midlands. Understanding local issues and resources will help you connect better with service users and demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former volunteers at Victim Support. They can provide valuable insights into the role and share their experiences, which can help you tailor your approach during the selection process.
✨Tip Number 3
Engage with local community organisations that support victims of crime. This will not only enhance your understanding but also show your proactive attitude towards helping those in need.
✨Tip Number 4
Prepare for the enhanced DBS check by ensuring all your documentation is in order. Being organised and transparent about your background will reflect positively on your application.
We think you need these skills to ace Multi Crime Service Volunteer (West Midlands)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Multi Crime Service Volunteer position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines relevant experience, particularly in volunteer work or support roles. Emphasise any skills related to emotional support, advocacy, or community service.
Write a Strong Cover Letter: In your cover letter, express your motivation for volunteering with Victim Support. Share personal anecdotes or experiences that demonstrate your commitment to helping others and your understanding of the challenges faced by victims of crime.
Prepare for References: Identify two individuals who can provide satisfactory references. Ensure they are aware of your application and can speak positively about your character and suitability for the role.
How to prepare for a job interview at Victim Support
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Multi Crime Service Volunteer. Be prepared to discuss how your skills and experiences align with the role, especially in providing emotional and practical support.
✨Show Empathy and Compassion
Since you'll be working directly with victims of crime, it's crucial to demonstrate empathy during the interview. Share examples from your past experiences where you've shown compassion or supported someone in need.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about how you would approach various scenarios involving service users and be ready to articulate your thought process.
✨Highlight Your Commitment
This role requires a commitment of at least 3 hours per week for 12 months. Be sure to express your dedication to volunteering and your willingness to undergo the necessary training and background checks.
