At a Glance
- Tasks: Serve meals, maintain cleanliness, and ensure excellent customer service.
- Company: Join a leading senior living community focused on authentic connections and exceptional experiences.
- Benefits: Enjoy flexible part-time hours and opportunities for advancement in a supportive environment.
- Why this job: Make a difference in residents' lives while working in a fun, collaborative atmosphere.
- Qualifications: No prior experience required; just bring a friendly attitude and a passion for service.
- Other info: Stand for long periods and lift up to 25 pounds; teamwork is key!
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Shift Information: Part-Time, 10am-1:30pm or 4pm-7:30pm
Position Summary:
As a Server, you will perform various food service functions and maintain clean and sanitary conditions of the service area, facilities, and equipment. This is a rewarding position with an innovative company where hard work is recognized and advancement opportunities are available.
Required Experience for Server:
- Prior restaurant experience is preferred but not required.
- Must be friendly, provide excellent customer service, and foster a teamwork environment.
Primary Responsibilities for Server:
- Serve meals professionally, demonstrating genuine concern to please residents and guests.
- Follow safe food handling and sanitation practices.
- Perform side work and setup/breakdown duties as assigned.
- Ensure timely delivery of high-quality food to residents and guests.
- Maintain a positive attitude, demonstrate professionalism, and practice good personal hygiene.
- Wait on tables and assist staff as needed.
- Handle resident concerns and complaints tactfully and professionally.
- Follow all Dining Services Standards of Service.
General Working Conditions:
This position requires standing for long periods. Effective communication, sitting, standing, walking, and using hands for handling equipment are essential. Occasionally, reaching with hands and arms is necessary. The role involves presenting information in one-on-one or small group settings, reviewing detailed documents, and reading computer screens. Lifting and moving up to 25 pounds occasionally is required. The environment involves interaction with others, and fluency in English is necessary. The noise level is moderate, and occasional travel may be required.
Connecting Seniors, Families, and Communities
For over 37 years, our senior living communities in Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee have served seniors and their families, offering independent, enhanced, and assisted living, memory care, rehabilitation, and skilled nursing. We focus on creating authentic connections and exceptional experiences daily, fostering a culture where employees excel and residents thrive.
Our philosophy is to make every minute of every day exceptional, guided by our six pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back, and Enjoy It. We empower our employees to lead and prioritize each other\’s needs, emphasizing service and collaboration to achieve the best experiences.
We attract dreamers, adventurers, creators, givers, and believers who find happiness in serving others. We seek high-performers with diverse skills and big hearts, treating each other like family to foster innovation and success.
If you love serving others and seek a thriving opportunity, CommonSail Investment Group is your destination.
This classification description indicates the general tasks and difficulty levels expected of this role and does not restrict supervisors from assigning additional duties as needed. The description is not exhaustive of all responsibilities.
Equal Opportunity Employer
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Server employer: StoryPoint
Contact Detail:
StoryPoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
Familiarise yourself with the dining services standards mentioned in the job description. Understanding these expectations will help you demonstrate your commitment to high-quality service during any interviews or interactions.
✨Tip Number 2
Showcase your interpersonal skills by engaging with current employees or visiting the community if possible. This will not only give you insights into the work environment but also allow you to make a positive impression before applying.
✨Tip Number 3
Prepare to discuss how you handle customer service challenges. Think of specific examples from past experiences where you successfully resolved issues, as this will highlight your problem-solving abilities and professionalism.
✨Tip Number 4
Emphasise your teamwork skills during conversations with potential employers. Since the role requires collaboration, sharing examples of how you've worked effectively in teams will demonstrate that you're a good fit for their culture.
We think you need these skills to ace Server
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Server. Highlight your relevant experience, even if it's not directly in a restaurant setting.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Server position. Emphasise customer service skills, teamwork, and any previous food service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for serving others and your understanding of the company's values. Mention how you embody their pillars like 'Dream Big' and 'Enjoy It'.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at StoryPoint
✨Show Your Customer Service Skills
As a Server, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether in a restaurant or another setting. Highlight your ability to handle complaints and ensure customer satisfaction.
✨Demonstrate Teamwork
This role requires a collaborative spirit. During the interview, discuss experiences where you worked effectively as part of a team. Emphasise your willingness to support colleagues and contribute to a positive work environment.
✨Understand Food Safety Practices
Familiarise yourself with basic food handling and sanitation practices. You might be asked about these during the interview, so showing that you understand their importance will demonstrate your readiness for the role.
✨Exude Positivity and Professionalism
A positive attitude is essential in this position. Make sure to convey enthusiasm for the role and the company during your interview. Dress professionally and maintain good personal hygiene to reflect the standards expected in the dining services.