Digital Analytics Manager

Digital Analytics Manager

Hatfield Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead digital marketing measurement and optimise performance across channels.
  • Company: Join Ocado Retail, the UK's largest online supermarket, delivering joy through unbeatable service.
  • Benefits: Enjoy hybrid working, private medical insurance, discounts, and a bonus scheme.
  • Why this job: Be at the forefront of AI in marketing, driving impactful customer experiences.
  • Qualifications: Experience in digital measurement, SQL, and web analytics tools required.
  • Other info: Flexible holidays and a supportive culture await you!

The predicted salary is between 36000 - 60000 £ per year.

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Digital Analytics Manager

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Manager

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket . Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind , our same-day grocery delivery service.

About the team and the role
The Digital Marketing team is responsible for new customer acquisition across all channels. Through overseeing media effectiveness and adoption of effective tracking, the candidate will ensure Ocado Retail is at the cutting edge of marketing measurement best practice within the grocery category and beyond.

The Digital Analytics Manager sits within the Marketing Technology team, and is responsible for supporting the teams within Digital Marketing across all aspects of measurement including econometrics (MMM), attributed measurement (Google Analytics) and digital ad platform measurement, to deliver effective tracking and testing plans. The candidate will lead ad-ops and ad trafficking for the Digital and Brand teams with line management support from the Marketing Technology Executive. There will also be close involvement with our econometrics partner and media agency to ensure data is tracked and reported correctly, and be the driving force behind the testing roadmap.

As part of this role, the Digital Analytics Manager will be at the forefront of exploring how AI is leveraged and adopted across Digital, to enhance data-informed decision-making, automate internal processes to prioritise speed and deliver impactful and personalised experiences for our customers.

What you’ll do

Vacancy NameDigital Analytics ManagerVacancy NoVN999Job TypePermanentLocationHatfieldJob Details

Digital Analytics Manager

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Manager

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket . Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind , our same-day grocery delivery service.

About the team and the role
The Digital Marketing team is responsible for new customer acquisition across all channels. Through overseeing media effectiveness and adoption of effective tracking, the candidate will ensure Ocado Retail is at the cutting edge of marketing measurement best practice within the grocery category and beyond.

The Digital Analytics Manager sits within the Marketing Technology team, and is responsible for supporting the teams within Digital Marketing across all aspects of measurement including econometrics (MMM), attributed measurement (Google Analytics) and digital ad platform measurement, to deliver effective tracking and testing plans. The candidate will lead ad-ops and ad trafficking for the Digital and Brand teams with line management support from the Marketing Technology Executive. There will also be close involvement with our econometrics partner and media agency to ensure data is tracked and reported correctly, and be the driving force behind the testing roadmap.

As part of this role, the Digital Analytics Manager will be at the forefront of exploring how AI is leveraged and adopted across Digital, to enhance data-informed decision-making, automate internal processes to prioritise speed and deliver impactful and personalised experiences for our customers.

What you’ll do

Measurement:

  • Manage measurement across all digital marketing channels, ensuring channel owners are set-up to successfully interpret performance and incrementality from the triangulation of available data sets i.e. econometrics, attributed measurement, platform tracking, custom research etc
  • Ownership of the digital marketing channel testing plans and measurement projects, working closely with channel owners to optimise performance.
  • Work closely with our Econometrics partner, and other measurement partners, to ensure accurate data collection and analysis. Drive forward and collaborate closely with the econometric partner on the inputs and outputs of the model, as well as prioritisation of projects.
  • Support the insight team with data collection and measurement across teams for insights project, leveraging Funnel as a mechanism to share data.
  • Supporting with ad trafficking, site tagging and tracking technologies:

  • Along with the Marketing Technology Executive, be responsible for the setup of display and video advertising campaigns within the ad server whilst working to strict campaign deadlines and delivery expectations, covering activity across both brand and digital marketing teams.
  • Ensure naming conventions are adhered to and meet all requirements and are set up to support reporting.
  • Assist the deployment and management of site tracking tags through Google Tag Manager, both for Display campaigns, and to support other teams.
  • Support the implementation of any other 3rd party tracking tools for campaign optimisation and reporting.
  • Develop an ability to problem solve and troubleshoot technology issues relating to trafficking, site tagging or analytics data anomalies and help to suggest and implement short term and long term solutions.
  • Support with managing our product feeds, ensuring we optimise and enrich our feeds for use on multiple ad platforms.
  • Vendor and Technology Management:

  • Manage relationships with technology vendors and oversee the implementation of platforms, ensuring they meet the needs of the marketing team.
  • Working with data protection and infosec teams to assess marketing or advertising technology partners and support the technical integration.
  • Responsibility for upscaling measurement capabilities with AI:

  • Identify, evaluate, and implement AI-based tools and platforms e.g. automation, creative development, predictive analytics, personalisation etc. to optimise marketing campaigns.
  • Lead the adoption of AI, aligning solutions with overall business and marketing acquisition goals.
  • Develop and track KPIs to measure the impact of AI-driven marketing initiatives. Report against these metrics at regular intervals with senior stakeholders.
  • Educate and Advocate:

  • Monitor emerging marketing and advertising trends, technologies, and best practices to keep Ocado Retail at the forefront of marketing innovation within grocery and eCommerce.
  • Support with Google Analytics tagging and reporting, supporting to train team members and other teams on effective use of Google Analytics.
  • Champion AI within the marketing organisation, providing training and guidance on AI tools, insights, and processes. Promote a culture of innovation and continuous improvement.
  • Collaborate Across Teams:

  • Work closely with peers within the Digital Marketing team, Creative (internal agency: EAT), Brand/ PR Marketing and Insights to ensure seamless integration, improving processes, customer targeting, and campaign performance.
  • Who you are

  • Digital measurement expert with strong direct experience at either a brand or agency
  • Self-serve attitude, with functional capability in SQL (BigQuery)
  • Deep understand of econometric modelling for digital marketing
  • Strong understanding of attribution models and methodologies with a proficiency in web analytics tools (e.g., Google Analytics) and reporting platforms
  • Understanding of Google Tag Manager and ad-serving technology
  • Exceptional communication and presentation skills, with the ability to effectively communicate complex information to stakeholders at all levels
  • Problem solver, achiever, out-of-the-box thinker with a positive attitude
  • Ability to thrive in a fast-paced, dynamic environment
  • Highly analytical with a commercially astute approach to measurement
  • What’s in it for you

    By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.

    If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

    Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

    Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.

    Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

    Our Hiring Process

    Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.

    Everyone’s welcome

    We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

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    Digital Analytics Manager employer: Ocado Retail Ltd

    At Ocado Retail, we pride ourselves on being a market leader in online grocery shopping, offering a vibrant work culture that fosters innovation and collaboration. As a Digital Analytics Manager in Hatfield, you'll enjoy hybrid working arrangements, competitive benefits including private medical insurance and generous discounts, and ample opportunities for professional growth within a dynamic team dedicated to pushing the boundaries of digital marketing. Join us to be part of a forward-thinking company that values your contributions and supports your career development.
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    Contact Detail:

    Ocado Retail Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Digital Analytics Manager

    ✨Tip Number 1

    Familiarise yourself with the latest trends in digital analytics and AI applications in marketing. Being able to discuss how these technologies can enhance decision-making and campaign performance will show your proactive approach and understanding of the role.

    ✨Tip Number 2

    Network with professionals in the digital marketing and analytics space, especially those who have experience with econometrics and Google Analytics. Engaging in conversations about best practices and challenges can provide you with insights that will be valuable during interviews.

    ✨Tip Number 3

    Prepare to demonstrate your problem-solving skills by thinking of specific examples where you've successfully tackled analytics challenges. This could involve troubleshooting data discrepancies or optimising tracking setups, which are crucial for the Digital Analytics Manager role.

    ✨Tip Number 4

    Showcase your ability to collaborate across teams by discussing past experiences where you worked closely with marketing, creative, or insights teams. Highlighting your communication skills and teamwork will resonate well with the collaborative nature of the position.

    We think you need these skills to ace Digital Analytics Manager

    Digital Measurement Expertise
    SQL Proficiency (BigQuery)
    Econometric Modelling Knowledge
    Attribution Models Understanding
    Web Analytics Tools Proficiency (e.g., Google Analytics)
    Google Tag Manager Familiarity
    Ad-Serving Technology Knowledge
    Exceptional Communication Skills
    Presentation Skills
    Problem-Solving Abilities
    Analytical Skills
    Commercial Acumen in Measurement
    Experience with AI Tools and Platforms
    Collaboration Skills
    Project Management Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in digital analytics, econometrics, and marketing measurement. Use keywords from the job description to demonstrate that you meet the specific requirements of the Digital Analytics Manager role.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for digital marketing and analytics. Mention specific projects or experiences where you've successfully implemented tracking and measurement strategies, and how they align with Ocado Retail's mission.

    Showcase Your Technical Skills: Clearly outline your proficiency in tools like Google Analytics, SQL, and Google Tag Manager. Provide examples of how you've used these tools to drive insights and improve marketing performance in previous roles.

    Highlight Your Problem-Solving Abilities: Use specific examples to illustrate your problem-solving skills, especially in relation to technology issues or data anomalies. This will show that you can thrive in a fast-paced environment and contribute positively to the team.

    How to prepare for a job interview at Ocado Retail Ltd

    ✨Showcase Your Analytical Skills

    As a Digital Analytics Manager, you'll need to demonstrate your expertise in data analysis. Be prepared to discuss specific examples of how you've used data to drive marketing decisions, optimise campaigns, or improve performance metrics.

    ✨Familiarise Yourself with AI Tools

    Since the role involves leveraging AI for marketing initiatives, make sure you understand the latest AI tools and technologies. Be ready to discuss how you've implemented or could implement AI solutions in your previous roles.

    ✨Understand Econometrics and Attribution Models

    Given the emphasis on econometrics and attribution in the job description, brush up on these concepts. Be prepared to explain how you've applied econometric modelling in your past work and how it can benefit Ocado Retail.

    ✨Prepare Questions for the Interviewers

    Interviews are a two-way street. Prepare insightful questions about the company's digital marketing strategies, team dynamics, and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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