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- Tasks: Support customers with orders, process enquiries, and coordinate services.
- Company: Join a rapidly growing training provider in the heart of Manchester.
- Benefits: Enjoy private healthcare, your birthday off, and fun company socials.
- Why this job: Be part of a dynamic team focused on customer service and growth opportunities.
- Qualifications: Two years of customer care and admin experience; excellent communication skills required.
- Other info: Ideal for those passionate about a fast-paced, service-led environment.
The predicted salary is between 36000 - 60000 £ per year.
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Funding Support Administrator, Manchester
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Client:
Forrest Recruitment
Location:
Manchester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
5ba234962575
Job Views:
8
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Job Overview
A rare opportunity has arisen to join an expanding service-led business & training provider, based in the heart of Manchester. This is a new and exciting opportunity to join a business who are undergoing immense growth. You shall play a key role in supporting customers with their orders for products, services & training. My client seeking a dynamic administrator, someone who loves to work in a service led sociable team
Key Responsibilities:
- Liaising with customers, processing their orders & helping with any portal/web-based queries
- Responding to email enquiries in a prompt manner
- Co-ordinating onsite services, such as training, deliveries & coaching
- Assisting customers to gain funding reimbursements
- Handling incoming and outgoing calls to support clients with any additional needs
- Arranging customer payments via telephone, payment links or purchase orders
- Producing quotations and liaising with internal teams such as Quotations, Warehouse, buying &training teams to ensure customers’ orders & training requirements are met in a timely manner
Experience required:
- Proven customer care and administrative experience – two years plus
- Excellent communication skills with both internal colleagues and external customers
- Passionate about working in a customer service-led environment, working to group SLA’s and a familiarity with government-funded or employment support services would be advantageous
This is the ideal opportunity for a strong administrator who wants to work in a team-led environment, where growth and progression opportunities are actively welcome. You shall be passionate about working in a fast-paced customer-facing environment and have both excellent administration and communication skills. In return, you shall enjoy private healthcare, your birthday off and various company socials!
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Funding Support Administrator employer: Forrest Recruitment
Contact Detail:
Forrest Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funding Support Administrator
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding their products, training offerings, and customer support processes will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the Funding Support Administrator position.
✨Tip Number 3
Prepare to discuss specific examples of your customer service experience. Think of situations where you successfully resolved issues or improved customer satisfaction, as these stories will showcase your skills and align with the job's requirements.
✨Tip Number 4
Demonstrate your enthusiasm for working in a team-led environment. Be ready to share how you collaborate with others and contribute to group goals, as this role emphasises teamwork and a service-oriented mindset.
We think you need these skills to ace Funding Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer care and administration. Emphasise any roles where you've liaised with customers or processed orders, as these are key responsibilities for the Funding Support Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team-led environment. Mention specific examples of how you've successfully handled customer queries or administrative tasks in the past.
Highlight Relevant Skills: In your application, clearly outline your communication skills and any familiarity with government-funded services. This will demonstrate your suitability for the role and your understanding of the industry.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Forrest Recruitment
✨Showcase Your Customer Service Skills
Since the role is heavily focused on customer interaction, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you successfully resolved issues or improved customer satisfaction.
✨Demonstrate Your Administrative Abilities
The position requires strong administrative skills. Bring up your experience with processing orders, managing enquiries, and coordinating services. Be ready to explain how you stay organised and manage multiple tasks efficiently.
✨Familiarise Yourself with Funding Processes
Understanding government-funded services can give you an edge. Research common funding processes and be prepared to discuss how you would assist customers in navigating these systems.
✨Prepare Questions for the Interviewer
Interviews are a two-way street. Prepare thoughtful questions about the company culture, growth opportunities, and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
