Business Support Facilitator
Business Support Facilitator

Business Support Facilitator

Bristol Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide top-notch secretarial and admin support to Partners in Defence and Security.
  • Company: Join a global team of 4,000 experts driving innovation and positive change.
  • Benefits: Enjoy hybrid working, 25 days leave, health perks, and a generous pension scheme.
  • Why this job: Be part of a collaborative culture that values diversity and personal growth.
  • Qualifications: A Levels or equivalent; experience in secretarial roles preferred.
  • Other info: Security clearance required; we encourage all candidates to apply!

The predicted salary is between 28800 - 43200 £ per year.

Company Description

We believe in the power of ingenuity to build a positive human future.

As strategies, technologies, and innovation collide, we create opportunity from complexity.

Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.

Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.

PA. Bringing Ingenuity to Life.

Job Description

You will play a key role within our central Business Support function, providing first-class secretarial and administrative support to Partners in our Defence and Security GTM team. The focus is on enabling our Partners and Consultants to concentrate on client projects by ensuring seamless operations and support.
You will be the first point of contact for a diverse range of personnel.
Key Responsibilities

Secretarial support for Partners (approx. 80% of role):

    • Complex diary and international travel management across multiple time zones
    • Inbox management and communication gatekeeping
    • Submission of expenses in line with company policy
    • Supporting consultants with booking rooms, organising catering, and travel arrangements
    • Supporting internal team meetings, external client events, and preparing documentation
    • General time and workload management to meet tight deadlines

General and system administration; ad hoc support (approx. 20%):

    • Supporting various Go-To-Market and capability initiatives
    • Processing purchase orders and assisting with ISO audits
    • Providing cover for team members during absence

Supporting workshops and other business support tasks
Hybrid working – our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment.

Qualifications

    • Educated to A Level standard or equivalent
    • Eligible for Security Clearance

Skills & Personal Qualities:

    • Significant secretarial and administrative experience, ideally within a large organisation
    • Excellent MS Office skills, especially Outlook, Word, and PowerPoint
    • Strong experience of complex diary and travel management
    • Ability to build effective working relationships
    • Confident communicator, both written and verbal, with a friendly and professional manner
    • Meticulous attention to detail and quality
    • Strong planning and organisational abilities under pressure
    • Proactive, adaptable, and committed to supporting your team
    • Experience in mentoring and/or line managing junior team members desirable

We know the skill-gap and ‘somewhat need to tick every box’ can get in the way of meeting brilliant candidates, so please don’t hesitate to apply – we’d love to hear from you.

Apply today by completing our online application

Please be aware that some of our UK roles at PA Consulting require a UK security clearance.

All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK.

We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you\’re unsure about your eligibility, we encourage you to review the UK Government’s guidance on security vetting before applying.

Additional Information

Why Join Us?

  • Work in a collaborative, high-performing team environment
  • Hybrid working model offering flexibility
  • Opportunity to work with Partners supporting high-profile clients in the Defence and Security Go-To-Market team
  • Ongoing learning, mentoring, and professional development

Life At PA encompasses our peoples\’ experience at PA. It\’s about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work.

Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We\’re focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self.

Find out more about Life at PA here .

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:

  • Health and lifestyle perks accompanying private healthcare
  • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Annual performance-based bonus
  • PA share ownership
  • Tax efficient benefits (cycle to work, give as you earn)

We’re committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.

Adjustments or accommodations – Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
#LI-AG1

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Business Support Facilitator employer: PA Consulting

At PA Consulting, we pride ourselves on fostering a collaborative and high-performing work environment that empowers our employees to thrive. With a hybrid working model, extensive professional development opportunities, and a commitment to diversity and inclusion, we ensure that every team member can contribute meaningfully while enjoying a healthy work-life balance. Join us in supporting high-profile clients in the Defence and Security sector, where your skills will be valued and your growth nurtured.
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Contact Detail:

PA Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Facilitator

✨Tip Number 1

Familiarise yourself with the Defence and Security sector. Understanding the specific challenges and trends in this field will help you engage more effectively during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of the company. Reach out on platforms like LinkedIn to gain insights about the company culture and expectations, which can give you an edge in your discussions.

✨Tip Number 3

Prepare for situational questions by thinking of examples from your past experiences that showcase your organisational skills and ability to manage complex tasks under pressure. This will help you articulate your fit for the role.

✨Tip Number 4

Demonstrate your proficiency in MS Office tools, especially Outlook, Word, and PowerPoint, during any practical assessments or discussions. Being able to showcase your skills in real-time can significantly boost your chances.

We think you need these skills to ace Business Support Facilitator

Secretarial Skills
Administrative Support
Complex Diary Management
International Travel Coordination
MS Office Proficiency (Outlook, Word, PowerPoint)
Communication Skills
Attention to Detail
Organisational Skills
Time Management
Proactive Problem-Solving
Relationship Building
Adaptability
Mentoring and Team Leadership
Event Coordination

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant secretarial and administrative experience, particularly in complex diary and travel management. Use specific examples that demonstrate your skills in MS Office, especially Outlook, Word, and PowerPoint.

Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your proactive and adaptable nature aligns with their need for support in the Defence and Security GTM team.

Highlight Relevant Skills: In your application, emphasise your ability to build effective working relationships and your meticulous attention to detail. These qualities are crucial for the role and should be clearly articulated.

Follow Application Instructions: Ensure you carefully read and follow all application instructions provided by the company. This includes any specific requirements for documents or information they request, as well as deadlines for submission.

How to prepare for a job interview at PA Consulting

✨Showcase Your Secretarial Skills

Be prepared to discuss your previous secretarial and administrative experience. Highlight specific examples where you managed complex diaries, travel arrangements, or supported high-level executives. This will demonstrate your capability to handle the responsibilities of the role.

✨Demonstrate Attention to Detail

Given the meticulous nature of the role, be ready to provide examples of how you've ensured accuracy in your work. Discuss any systems or processes you use to maintain high standards, especially when managing communications or preparing documentation.

✨Communicate Effectively

As a Business Support Facilitator, you'll need to build effective working relationships. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Consider preparing a few questions to ask during the interview to show your engagement and communication skills.

✨Emphasise Adaptability and Proactivity

The role requires someone who can adapt to changing priorities and support their team effectively. Share instances where you've successfully navigated unexpected challenges or taken the initiative to improve processes. This will highlight your proactive approach and commitment to teamwork.

Business Support Facilitator
PA Consulting

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