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- Tasks: Help customers at the trade counter and manage inquiries via phone and email.
- Company: Join Plumb Centre, a top trade merchant in the UK and Ireland, part of the Wolseley Group.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Build your skills in a supportive environment with opportunities for career growth.
- Qualifications: Sales or customer service experience is a must; bring your positive attitude and teamwork spirit.
- Other info: Full-time role with flexible hours, including Saturday mornings on a rota.
Salary: £24,610 + Bonus + Excellent Benefits Sales Advisor – Smethwick/Oldbury (B66 1NJ) – Plumb Centre So, who are we? We are Plumb Centre, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary of £24,610, there are also benefits on tap – including… Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Advisor in Smethwick/Oldbury (B66 1NJ), you’ll be responsible for: Assisting customers at the trade counter by understanding their specific needs and providing product recommendations whilst cross selling and up-selling. Making phone calls to lapsed customers to regain their business. Dealing with customer enquiries via phone & email promptly and courteously, with a proactive attitude. Completing general warehouse duties, including picking, and packing orders, organising deliveries and ensuring merchandising displays to a high standard. This is full time permanent position 40 hours per week between 07.00am – 5.00pm and Saturday mornings on a rota basis from 08.00am – 12.00pm And here’s what we’d like you to have: Proven experience in sales or customer service role Dependable team player, prepared to support in all areas of the branch with a strong work ethic. Eagerness to learn, with a positive and enthusiastic attitude We look forward to receiving your application
Sales Advisor employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarize yourself with the products and services offered by Plumb Centre. Understanding the specifics of what you’ll be selling will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Highlight any previous experience in sales or customer service during your conversations. Be ready to share specific examples of how you've successfully assisted customers or increased sales in past roles.
✨Tip Number 3
Show your enthusiasm for learning and development. Mention any relevant training or courses you’ve taken, and express your eagerness to participate in the Wolseley Talent Guild to further enhance your skills.
✨Tip Number 4
Prepare to discuss how you can contribute to a positive team environment. Share examples of how you’ve collaborated with others in previous jobs, as teamwork is essential in this role.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sales Advisor position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your sales or customer service experience. Use specific examples that demonstrate your ability to assist customers, cross-sell, and up-sell products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your eagerness to learn and your positive attitude, as these are qualities they value.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wolseley UK Limited
✨Show Your Sales Skills
Be prepared to discuss your previous sales experience. Highlight specific examples where you successfully assisted customers, cross-sold, or up-sold products. This will demonstrate your ability to meet the expectations of the Sales Advisor role.
✨Understand the Company Culture
Research Plumb Centre and the Wolseley Group to understand their values and mission. Be ready to explain how your personal values align with theirs, especially regarding customer service and teamwork.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might encounter in the role. Practice how you would handle inquiries or complaints, showcasing your proactive attitude and problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the Sales Advisor position. This shows your genuine interest in the role and the company.
