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- Tasks: Lead a proactive parts department, ensuring smooth operations and high customer satisfaction.
- Company: Solus, part of Aviva, is a top UK vehicle repair leader with a stellar customer rating.
- Benefits: Enjoy competitive salary, bonus opportunities, 33 days holiday, and discounts on Aviva products.
- Why this job: Join an award-winning team shaping the future of vehicle repair with a focus on inclusivity.
- Qualifications: Experience in parts ordering, strong customer focus, and organisational skills are preferred.
- Other info: We guarantee interviews for disabled applicants meeting minimum criteria; apply today!
The predicted salary is between 30000 - 42000 £ per year.
Overview Are you able to run a proactive parts department with a focus on the customer and what matters to them, while promoting Solus & Aviva values, principles and goals at one of our award-winning sites? Responsibilities The Role: To lead and have accountability for the smooth running of the parts department. To develop relationships with external suppliers and internal business areas. Identification and ordering parts, dry goods and sundries as required and secure and label all parts to be returned. Identify trends within our parts supply chain which result in failure or rework at site. Communicate with our business leaders about possible delays and lead times. To work using your own initiative and prioritise duties as agreed with the site leaders to drive high levels of customer satisfaction at all times Qualifications Desirable qualifications and experience: Parts ordering/receipting processing and capability A strong customer focussed background Organisational and prioritising skills Knowledge of insurance principles (desirable) Computer literacy Ability to work on own innovativeWho are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days\’ holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva\’s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer\’s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access.At Solus, we value inclusivity and welcome all applicants. If you\’re excited but don\’t tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days
Parts Manager employer: Solus Accident Repair Centres
Contact Detail:
Solus Accident Repair Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the parts supply chain. Understanding common issues and solutions can help you demonstrate your proactive approach during interviews.
✨Tip Number 2
Network with professionals in the vehicle repair industry, especially those who have experience in parts management. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved customer satisfaction in previous roles. Highlighting your customer-focused mindset will resonate well with Solus's values.
✨Tip Number 4
Research Solus and Aviva’s core values and principles. Tailoring your conversation to reflect their goals during the interview can show that you're a great cultural fit for the team.
We think you need these skills to ace Parts Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Parts Manager at Solus. Highlight your experience in managing parts departments and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your organisational skills, customer focus, and any relevant experience in parts ordering and supply chain management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed parts departments or improved customer satisfaction in previous roles.
Highlight Relevant Qualifications: If you have knowledge of insurance principles or any relevant qualifications, be sure to mention these in your application. This can set you apart from other candidates and show your suitability for the role.
How to prepare for a job interview at Solus Accident Repair Centres
✨Understand the Company Values
Before your interview, take some time to research Solus and Aviva's values and principles. Be prepared to discuss how your personal values align with theirs, especially in terms of customer focus and teamwork.
✨Showcase Your Customer Focus
As a Parts Manager, a strong customer focus is essential. Prepare examples from your past experience where you successfully prioritised customer satisfaction, resolved issues, or improved service delivery.
✨Demonstrate Organisational Skills
Be ready to talk about how you manage your time and prioritise tasks. You might want to share specific strategies or tools you use to keep the parts department running smoothly and efficiently.
✨Prepare for Supply Chain Discussions
Since the role involves identifying trends within the parts supply chain, think about any relevant experiences you have had. Be prepared to discuss how you would communicate potential delays and lead times to business leaders.
