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- Tasks: Manage and grow SME accounts while driving sales and maintaining client relationships.
- Company: Join a dynamic company focused on innovative solutions for business challenges.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Why this job: Be part of a team that values creativity, integrity, and customer satisfaction in a fast-paced industry.
- Qualifications: 2-5 years of sales experience, preferably in the motor industry, with strong account management skills.
- Other info: Willingness to travel is required; a visionary approach to business development is essential.
The predicted salary is between 28800 - 42000 £ per year.
Job purpose: To manage and develop a portfolio of SME accounts within a defined area, maintaining client relationships and generating incremental sales revenue, both from existing client base and from new sales / prospect opportunities for the achievement of our long term account goals in line with the company vision and values, * Maintain and develop existing account base – account management
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Produce Multi-Level account management strategy
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Promote and sell new products and services to existing clients
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Develop conquest account relationships
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Sell consultatively and make recommendations to prospects and clients of the various solutions the company offers to their business issues.
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Develop annual business plan in conjunction with Line Manager, which details activities to follow during the fiscal year, which will focus on meeting or exceeding sales targets.
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Manage the outstanding /overdue sales balances and contact customers to confirm payments and where required initiate processes to ensure outstanding debts are bought to a satisfactory conclusion.
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Manage and monitor to a satisfactory conclusion all customer service issues within agreed time scales
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Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory
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Actively participate in exchange of best practice with colleagues
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Adheres to all company policies, procedures and business ethics codes
Relationships and Roles:
Internal / External Cooperation
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Maintain contact with all clients in the market area to ensure high levels of Client Satisfaction.
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Demonstrate ability to interact and cooperate with all company employees.
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Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
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Maintain professional internal and external relationships that meet company core values.
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Proactively establish and maintain effective working team relationships with all support departments
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Build and maintain relationships with all key personnel within customer accounts including their own customer base
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2-5 years of experience in sales environment ideally within the motor industry
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Business Development competency
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History of new account development
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Understanding of the wider fleet business
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Account management experience
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Experience in all aspects of Customer Relationship Management
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Strong understanding of customer and market dynamics and requirements
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Willingness to travel
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Proven ability to achieve sales targets
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Be visionary in approach to customer and business development
SME Account Manager employer: Halfords Group PLC
Contact Detail:
Halfords Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SME Account Manager
✨Tip Number 1
Familiarize yourself with the motor industry and its dynamics. Understanding the specific challenges and opportunities within this sector will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Network actively with professionals in the SME sector. Attend industry events, join relevant online forums, and connect with key players on platforms like LinkedIn to build relationships that could lead to new account opportunities.
✨Tip Number 3
Develop a consultative selling approach. Practice how to ask insightful questions that uncover client needs, allowing you to recommend tailored solutions from our product offerings that align with their business goals.
✨Tip Number 4
Stay organized and proactive in managing your sales activities. Use tools to track your interactions with clients and prospects, ensuring you follow up promptly and maintain strong relationships that can lead to increased sales.
We think you need these skills to ace SME Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales, particularly within the motor industry. Use specific examples that demonstrate your ability to develop client relationships and achieve sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the job description, particularly your experience in business development and customer relationship management.
Showcase Your Achievements: Quantify your past successes in sales and account management. Include metrics such as percentage increases in sales or the number of new accounts developed to illustrate your impact in previous roles.
Demonstrate Your Understanding of the Market: Research the company and the wider fleet business. In your application, mention any insights you have about market dynamics and how they relate to the company's goals, showcasing your visionary approach to customer and business development.
How to prepare for a job interview at Halfords Group PLC
✨Showcase Your Account Management Skills
Be prepared to discuss your experience in managing and developing client accounts. Highlight specific strategies you've used to maintain relationships and generate sales, especially in the motor industry.
✨Demonstrate Consultative Selling
Prepare examples of how you've sold consultatively in the past. Share instances where you made recommendations that addressed clients' business issues, showcasing your understanding of their needs.
✨Discuss Your Business Development Experience
Talk about your history of new account development and how you've successfully built relationships with key personnel. Be ready to explain your approach to identifying and pursuing new sales opportunities.
✨Emphasize Collaboration and Communication
Illustrate your ability to work effectively with internal teams and external clients. Provide examples of how you've fostered collaboration and maintained high levels of client satisfaction through effective communication.
