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- Tasks: Validate new supplier accounts and assist customers with trust and safety issues.
- Company: Join a leading global travel agency known for its innovative online platforms.
- Benefits: Enjoy a hybrid work schedule and great employee benefits.
- Why this job: Be part of a supportive team that values transparency and collaboration.
- Qualifications: Experience in research or customer service is a plus; confidence with computers is essential.
- Other info: No costs for candidates; we help you find a job you'll love!
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Trust & Safety Associate – £14/hr in Oxford, Oxford
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Client:
Professional Staffing Group
Location:
Oxford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
2ed57e7d3e97
Job Views:
Posted:
Expiry Date:
26.09.2025
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Job Description:
Trust & Safety Associate – £14/hr in Oxford
Must know:
- 9 AM – 5 PM shift
- Opportunity to work in a Hybrid schedule
About the Opportunity:
We are seeking someone who willvalidate new supplier sign-ups/accounts andprovide support to customers who needs assistance regarding trust and safety issues.
This company is one of the top travel agencies in the world. Theyoperate online travel agencies, comparison shopping websites, and mobile apps with user-generated content
Some of their employee reviews:
\”Great benefitsand transparent with what the big picture looks like.\”
\”For the most part, great workmates regardless of rankings who are willing to answer your queries at any time.\”
General Responsibilities:
- Investigating suppliers and bookings using the information provided by the customer
- Analyzing information and making conclusions in an efficient manner about the legitimacy of the supplier/booking
- Make justifiable decisions in regard to evidence found and relate this to how we can proceed with new customers
Requirements and Skills:
- Experience in a research environment is advantageous
- Must be confident in using a computer
- Prior experience with Trust & Safety, Fraud, Risk, or related experience is preferred
- Prior experience with Microsoft Office Software within a Customer Service role isdesirable
There are no costs forcandidates utilizing our services as our clients pay for all related hiringfees. All ProPivotal job postings are either actual positions we had availableat the time of posting and/or are representative of positions we typically fillor expect to fill. If you see a job that interests you, respond to the ad orgive us a call so that we can help you find a job you\’ll love. As one of thearea\’s largest staffing firms, we help 2,500 people find jobs a year so chancesare good that we can help you too.
ProPivotalis an equal opportunity employer and considers qualified applicants foremploymentregardless of race, gender, gender identity, gender expression, age, color,religion,disability, veteran\’s status, sexualorientation, or any other protected factor.
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Trust & Safety Associate - £14/hr in Oxford employer: Professional Staffing Group
Contact Detail:
Professional Staffing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trust & Safety Associate - £14/hr in Oxford
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Trust & Safety Associate. Understanding the nuances of validating supplier sign-ups and handling customer queries will give you an edge during interviews.
✨Tip Number 2
Brush up on your analytical skills. Since the role involves investigating suppliers and making decisions based on evidence, being able to demonstrate your analytical thinking can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the Trust & Safety field. Engaging with others who have experience in similar roles can provide insights and tips that may not be found in job descriptions.
✨Tip Number 4
Prepare for situational questions related to trust and safety issues. Think of examples from your past experiences where you successfully handled similar challenges, as this will showcase your relevant skills effectively.
We think you need these skills to ace Trust & Safety Associate - £14/hr in Oxford
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Trust & Safety Associate position. Understand the responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in Trust & Safety, Fraud, or Risk management. Mention specific examples of how you've handled similar responsibilities in past roles.
Showcase Your Skills: Make sure to highlight your computer proficiency and familiarity with Microsoft Office software. If you have experience in a research environment, be sure to mention it as well.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you're interested in the role and how your skills align with the company's needs. Be sure to express your enthusiasm for working in a hybrid schedule and supporting customers.
How to prepare for a job interview at Professional Staffing Group
✨Research the Company
Before your interview, take some time to learn about the company and its values. Understanding their mission and how they operate will help you align your answers with what they are looking for in a Trust & Safety Associate.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of examples from your past experiences where you had to investigate or resolve issues, particularly in trust and safety contexts.
✨Showcase Your Technical Skills
Since the role requires confidence in using computers and Microsoft Office, be ready to discuss your proficiency with these tools. You might even want to mention any relevant software you've used in previous roles.
✨Demonstrate Your Customer Service Experience
Highlight your experience in customer service, especially if it relates to trust and safety. Be prepared to explain how you handled difficult situations and ensured customer satisfaction in your previous roles.
