General Office Administrator

General Office Administrator

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage cash and admin duties, liaise with the public and NHS staff.
  • Company: Join Medway NHS Foundation Trust, dedicated to providing excellent care.
  • Benefits: Enjoy flexible benefits and career development opportunities.
  • Why this job: Be part of a dynamic team committed to patient care and inclusivity.
  • Qualifications: No specific qualifications required; just bring your ambition and teamwork spirit.
  • Other info: Embrace our values: Bold, Every Person Counts, Sharing and Open, Together.

The predicted salary is between 28800 - 43200 £ per year.

This post is part of the General Office Team within the Trust Finance Directorate.

The post holder is responsible for ensuring that all General Office cash and administration duties are carried out in accordance with Trust Standing Financial Instructions.

The postholder will be responsible for inputting all income received by the Trust into Trust Financial Ledgers.

The post will also assist in the day-to-day responsibilities of the General Office, including liaising with members of the public, NHS employees, other NHS bodies, and organizations.

Our values are Bold, Every Person Counts, Sharing and Open, and Together. It is important that you understand and reflect these values when completing your application and throughout your employment with the Trust.

We are committed to diversity, multiculturalism, and inclusion; our policies/procedures ensure fair treatment of all applicants at every recruitment stage.

Join us and contribute to our exciting future. Apply today.

Working for our organization

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People, providing excellent care every time?

At Medway, we pride ourselves on working together as one to achieve our shared vision for our patients.

As a key partner in the healthcare of our local population, we aim to deliver this through our Trust-wide strategy – Patient First. We are deploying Operational Excellence to align priorities and management structures. We are seeking creative, skilled individuals to join our Transformation Team and support this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are central to our identity:

  • B – Bold
  • E – Every person counts
  • S – Sharing and open
  • T – Together

Our Trust offers a dynamic environment with career development opportunities and flexible benefits to meet your needs and those of your family.

Key responsibilities include:

  • Ensuring all cash, cheque, credit/debit card, and direct bank payments received are input into the Trust Financial Ledgers promptly.
  • Allocating receipts to the relevant invoice within the debtors ledger or correct financial code.
  • Receiving, scanning, and storing income documentation, remittances, and supporting paperwork.
  • Liaising with NHS bodies and Trust suppliers.
  • Assisting with petty cash management, ensuring controls are followed to prevent loss, theft, and fraud.
  • Processing patient travel claims according to Department of Health guidelines, verifying eligibility, paperwork, and avoiding duplicate payments.
  • Managing inpatient valuables securely during hospital stays.
  • Processing Injury Cost Recovery (ICR) paperwork under Finance guidance.
  • Following Information Governance procedures for data recording, storage, and sharing.

We are recruiting a General Office Administrator who shares our ambition to deliver the Best of Care by the Best People and has the drive to advance our mission, ensuring the Trust remains the first choice for patients and staff.

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General Office Administrator employer: Medway NHS Foundation Trust

At Medway NHS Foundation Trust, we are dedicated to fostering a supportive and inclusive work environment where every employee is valued and empowered to contribute to our mission of delivering the Best of Care by the Best of People. Our dynamic culture encourages professional growth through continuous development opportunities and flexible benefits tailored to meet the diverse needs of our staff and their families. Join us in making a meaningful impact in healthcare while working collaboratively with passionate individuals who share our commitment to excellence.
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Contact Detail:

Medway NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Office Administrator

✨Tip Number 1

Familiarise yourself with the Trust's values: Bold, Every Person Counts, Sharing and Open, and Together. Reflecting these values in your interactions during the application process will demonstrate that you align with the organisation's culture.

✨Tip Number 2

Network with current or former employees of the Trust to gain insights into the role and the work environment. This can provide you with valuable information that you can use to tailor your approach when discussing your suitability for the position.

✨Tip Number 3

Prepare to discuss your experience with financial administration and cash handling. Be ready to share specific examples of how you've managed similar tasks in previous roles, as this will highlight your capability to perform the key responsibilities of the job.

✨Tip Number 4

Demonstrate your commitment to diversity and inclusion during any interviews or discussions. Share your understanding of how these principles apply in a healthcare setting, as this aligns with the Trust's commitment to fair treatment and multiculturalism.

We think you need these skills to ace General Office Administrator

Financial Administration
Data Entry Accuracy
Cash Handling Skills
Attention to Detail
Communication Skills
Customer Service Skills
Knowledge of NHS Procedures
Information Governance Awareness
Time Management
Problem-Solving Skills
Team Collaboration
Record Keeping
Petty Cash Management
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Values: Before you start writing your application, take some time to understand the Trust's values: Bold, Every Person Counts, Sharing and Open, and Together. Make sure to reflect these values in your application to show that you align with their culture.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the responsibilities of the General Office Administrator role. Emphasise your administrative skills, attention to detail, and any experience with financial ledgers or cash management.

Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also demonstrates your enthusiasm for the role and the Trust's mission. Use specific examples from your past experiences to illustrate how you embody the Trust's values.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role of General Office Administrator.

How to prepare for a job interview at Medway NHS Foundation Trust

✨Understand the Trust's Values

Before your interview, make sure you fully understand the Trust's values: Bold, Every Person Counts, Sharing and Open, and Together. Be prepared to discuss how you embody these values in your work and how they align with your personal beliefs.

✨Familiarise Yourself with Financial Procedures

Since the role involves handling financial transactions, brush up on basic financial procedures and terminology. Be ready to explain how you would ensure compliance with Trust Standing Financial Instructions and manage cash effectively.

✨Showcase Your Communication Skills

As a General Office Administrator, you'll be liaising with various stakeholders. Prepare examples of how you've successfully communicated with different groups in the past, especially in a healthcare or administrative context.

✨Demonstrate Attention to Detail

This role requires meticulous attention to detail, especially when inputting financial data and managing documentation. Be ready to provide examples of how you've maintained accuracy in your previous roles and how you handle tasks that require precision.

General Office Administrator
Medway NHS Foundation Trust
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