At a Glance
- Tasks: Lead exclusive hospitality programmes and deliver exceptional guest experiences.
- Company: Join a prestigious client known for elite global events and hospitality.
- Benefits: Enjoy a full-time role with opportunities for creativity and leadership.
- Why this job: Be part of a dynamic team shaping high-end experiences for VIP audiences.
- Qualifications: Significant experience in senior hospitality or event management roles required.
- Other info: Ideal for those passionate about motorsport and high-profile entertainment.
The predicted salary is between 72000 - 108000 £ per year.
Job Description
📢Director of Event & Hospitality Operations
📍London – Full-Time
💡The Opportunity
An incredible client of ours is seeking an accomplished senior professional to lead its most exclusive guest and hospitality programmes. This position combines strategic leadership with operational oversight, delivering exceptional hospitality experiences, corporate hosting, and bespoke events for an elite global audience.
💼The Role
Reporting into senior commercial leadership, this individual will:
- Define and implement a long-term premium hospitality strategy, aligning with brand positioning and commercial objectives.
- Oversee the planning, execution, and continuous enhancement of high-end hospitality offerings, including trackside clubs, corporate suites, and private event experiences.
- Manage the delivery of catering and F&B services, ensuring exceptional quality, sustainability, and innovative presentation.
- Lead cross-functional collaboration with commercial, marketing, operations, and supplier partners to ensure seamless delivery across all touchpoints.
- Establish and monitor key performance indicators to measure success, optimise profitability, and drive continuous improvement.
- Provide leadership and direction to a specialist hospitality team, ensuring high standards of performance, creativity, and guest engagement.
- Identify opportunities to expand and diversify premium experience offerings to strengthen brand loyalty and unlock new revenue streams.
👉The Candidate
The ideal candidate will bring:
- Significant experience in senior hospitality or event management roles, ideally within motorsport, major sports, or high-profile entertainment environments.
- Demonstrated success in developing and delivering world-class guest experiences for VIP, corporate, and high-net-worth audiences.
- Strong commercial and operational acumen, with the ability to balance creativity and financial performance.
- Exceptional leadership and interpersonal skills, with experience managing high-performing teams.
- A proven ability to operate at pace, managing complex, multi-stakeholder projects to flawless execution.
If this sounds like your next role… apply now!
Director of Event & Hospitality Operations employer: JLB
Contact Detail:
JLB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Event & Hospitality Operations
✨Tip Number 1
Network within the hospitality and events industry, especially focusing on motorsport and high-profile entertainment sectors. Attend relevant events and engage with professionals who can provide insights or referrals to help you stand out.
✨Tip Number 2
Showcase your leadership skills by volunteering for projects that require team management or cross-functional collaboration. This will demonstrate your ability to lead high-performing teams and manage complex operations effectively.
✨Tip Number 3
Stay updated on the latest trends in premium hospitality and event management. Understanding current innovations and sustainability practices can give you an edge in discussions during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've enhanced guest experiences in previous roles. Highlighting measurable outcomes will show your potential employer that you can deliver exceptional results.
We think you need these skills to ace Director of Event & Hospitality Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and event management. Focus on your achievements in delivering high-end guest experiences and managing teams, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your strategic vision for premium experiences. Mention specific examples of past successes in similar roles to demonstrate your capability.
Highlight Leadership Skills: Emphasise your leadership experience in your application. Provide examples of how you've successfully managed teams and collaborated with various stakeholders to achieve exceptional results.
Showcase Commercial Acumen: In your application, illustrate your understanding of balancing creativity with financial performance. Discuss any relevant experience you have in optimising profitability and driving continuous improvement in hospitality settings.
How to prepare for a job interview at JLB
✨Showcase Your Strategic Vision
As a Director of Event & Hospitality Operations, it's crucial to demonstrate your ability to define and implement long-term strategies. Be prepared to discuss your previous experiences where you successfully aligned hospitality strategies with brand positioning and commercial objectives.
✨Highlight Your Operational Expertise
This role requires strong operational oversight. Share specific examples of how you've managed the planning and execution of high-end hospitality offerings, ensuring exceptional quality and innovative presentation in your past roles.
✨Demonstrate Leadership Skills
Exceptional leadership is key for this position. Prepare to talk about your experience in leading cross-functional teams, managing high-performing staff, and fostering creativity and guest engagement within your team.
✨Discuss Your Commercial Acumen
The ideal candidate needs to balance creativity with financial performance. Be ready to provide examples of how you've established key performance indicators, optimised profitability, and identified new revenue streams in your previous roles.