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Shanghai VIM Industrial Design Co., Ltd.

Product Analytics Manager

London Full-Time 60000 - 84000 £ / year (est.) Home office (partial)

At a Glance

Tasks: Lead product analytics for digital platforms, managing a team and driving data-driven decisions.
Company: Join Holland & Barrett, Europe's largest health & wellness retailer with over 150 years of experience.
Benefits: Enjoy hybrid work, health perks, discounts, and extensive learning opportunities.
Why this job: Be part of a transformative journey in health & wellness, influencing product development and customer experiences.
Qualifications: Degree in a quantitative field and 6+ years in analytics, with team management experience.
Other info: Embrace a diverse and inclusive workplace culture while making a real impact.

The predicted salary is between 60000 - 84000 £ per year.

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Analytics Manager Product Analytics

Work on the inside of one of Europe\’s biggest health & wellness transformations. Lead a high-performing analytics function that powers product development, customer journeys, and digital experience across Holland & Barrett\’s digital platforms.

About The Role
At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience, we\’re the largest health & wellness retailer in Europe and a globally trusted brand. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people worldwide.

About Data At Holland & Barrett
Analytics Manager Product Analytics
Work on the inside of one of Europe\’s biggest health & wellness transformations. Lead a high-performing analytics function that powers product development, customer journeys, and digital experience across Holland & Barrett\’s digital platforms.
About The Role
At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience, we\’re the largest health & wellness retailer in Europe and a globally trusted brand. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people worldwide.
Our Analytics organisation is structured into five verticals: four embedded analytics areas aligned to key business functions, and a central Business Intelligence team focused on cross-functional reporting and performance enablement. Together with our Data Engineering and Data Science colleagues, we make data a strategic lever to achieve H&B\’s goals.
As Analytics Manager in the Omnichannel Analytics team, you will lead the Product analytics verticalcovering Website, Mobile App & retail apps performance. You\’ll manage a team of analysts, set the direction for how data is used across product & tech, and partner closely with product & engineering managers in the product organisation
This is a hybrid role, with 2 days per week expected in our Nuneaton office.
The Role
What You\’ll Do

Lead the analytics roadmap for product analytics across the website, mobile app, and in-store digital platforms.
Manage, coach, and develop a team of mid and senior-level product analysts, with a focus on quality, impact, and career growth.
Review and elevate analysts\’ work, ensuring insights are robust, actionable, and aligned with business goals.
Partner with Product, Tech, UX, and Marketing to shape priorities and maximise the impact of data-driven decisions.
Define and track success metrics for product features, user journeys, and releases across digital touchpoints.
Lead analytics for squads focused on core digital journeys, enabling experimentation, feature optimisation, and UX improvements.
Oversee delivery of decision-support tools and dashboards in Metabase for A/B testing, UX/UI evaluation, and performance monitoring.
Own planning and prioritisation across analytics workstreams, coordinating closely with BI and Data Engineering.
Uphold high standards for analytics outputfocusing on clarity, documentation, scalability, and reproducibility.
Embed insights into key product and tech forums, influencing strategic direction and performance outcomes.
Leverage a modern data stack including Redshift, BigQuery, Matillion, and Retool to drive efficiency and depth in analytics.

The Person
What We\’re Looking For

Leadership: Proven ability to lead and develop analytics teams, fostering a culture of curiosity, collaboration, and high-impact delivery.
Embedded analytics: Excels in embedding analysts within product teams, enabling close stakeholder collaboration and driving continuous improvement through data-led decision-making.
Digital product insight: Strong grasp of ecommerce KPIs, journey health, experimentation frameworks, and UX optimisation.
Stakeholder influence: Trusted partner to Heads of Product, Product Managers, and Engineering Managersskilled at shaping roadmaps with data.
Ops; able to translate business needs into analytical strategy.
Delivery ownership: Comfortable managing multiple workstreams, aligning resources, and delivering through others.
Technical understanding: Strong SQL fluency and experience overseeing analytics products built in Metabase or equivalent BI tools (Tableau, Power BI, Looker)
Communication: Able to distil complex analyses into business-relevant insights and present them credibly across all levels, from squads to exec forums.
Visualisation: Builds well-structured dashboards in Metabase or similar tools that support ongoing decision-making.
Team contribution: Mentors peers, drives best practice adoption, and contributes to analytics capability development.
Collaboration: Works across functions with BI, Supply, Product, and Data teams to land scalable data solutions.
Education & Experience: You have a degree in a quantitative field such as Mathematics, Economics, Statistics, or Engineering, and 6+ years of experience in analyticsat least 24 years in a team management or senior stakeholder-facing role, ideally in a product operations context.

Benefits
Wellbeing & Lifestyle Benefits

Health Cash Plan
Life Assurance
Incentive Scheme
Virtual GP
Private Medical
FREE at-home blood test kit
Holiday Purchase option
Pension Contribution
Access to Wellhub\’ with gyms, studios and wellbeing apps

Discounts & Savings

25% Colleague Discount with FREE Next Day Delivery
Exclusive Discounts from a wide range of partners
£/€50 Annual Product Allowance to spend in store

Learning & Development

Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
AND MORE!

We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues\’ unique and varying experiences, backgrounds, identities and cultures – I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
Our Recruitment Process
Our selection process is designed to be thorough, transparent, and aligned with the role. It includes:

A short Coderbyte assessment to evaluate core technical and analytical skills
Role-specific questions to understand your approach to relevant challenges
An interview with the Hiring Manager to explore your experience and motivations
A case study to demonstrate problem-solving and strategic thinking
A follow-up review to delve deeper into your insights and approach
Short conversations with team members to assess team fit and working style

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