At a Glance
- Tasks: Support residents' well-being and ensure adherence to rules in a dynamic environment.
- Company: Join a dedicated team at Manor Lodge, focused on rehabilitation and community support.
- Benefits: Enjoy flexible working options, a generous pension, and opportunities for learning and development.
- Why this job: Make a real impact while developing your skills in a supportive and inclusive culture.
- Qualifications: 5 GCSEs at Grade C or above, including English and Maths, or relevant experience.
- Other info: This role involves unsocial hours, including nights and weekends.
The predicted salary is between 30000 - 42000 £ per year.
The job holder will assist in the well-being and supervision of residents, maintaining discipline, adherence to Approved Premises rules, licence conditions, sentence plan objectives specific to residency in the Approved Premises and court orders. In addition, will contribute to the management of residents risk. This post will involve substantial out of hours work, both waking night duty and weekend work. The post holder may be required to cover duties at other Approved Premises at times of staff absence.
In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
Contribute to effective team practice, communicate and collaborate effectively with colleagues to ensure consistency of work practices and positive working environment.
Effectively communicate key risk issues to colleagues at handover and throughout the shift. It will also, at times, require communicating with Offender Managers, Stand-by Manager and partner agencies e.g. Police, Health professionals and drug/alcohol services.
Undertake regular inspections of the building, including cellars and grounds throughout the period of duty, recording any occurrences/damage or defects, and monitor CCTV equipment.
Maintain an active presence in the AP at all times. Regularly engage with residents in a pro-social manner. Contribute towards the protection of the residents through observation to ensure adherence to their risk management plans and general wellbeing.
Actively engage with and monitor behaviour of high risk residents and motivate residents to ensure compliance. Challenge and manage appropriately abusive or aggressive behaviour.
Contribute to the risk management plans of residents by observing and reporting any significant changes relating to risk and/or re-offending to any non-compliance within agreed enforcement procedures.
Contribute to the sentence plan objectives of the residents through active engagement in purposeful activities as agreed by the AP Manager and Offender Manager.
Ensure that the AP is locked and secure during curfew period. Confirm the presence and wellbeing of all residents overnight.
Facilitate the function of the AP as a first/emergency point of contact out of hours.
Through observation and/or engagement with residents, provide accurate information, analysis of situation and risk assessment to the Offender Manager and/or escalate to Out of Hours Manager, which may lead to enforcement and/or compliance with court orders, licences, AP rules.
Support, create and maintain a safe working environment for staff, residents and visitors by adhering to Health and Safety legislation, ensuring Safe Systems of Work (SSOW) and Risk Assessments are followed reporting incidents to Manager.
Undertake Health and Safety, fire alarm, curfews and room curfew checks in line with procedures.
Undertake pre-arranged or initiate room searches based on concerns around risk.
Pack up residents possessions as directed.
Set up and/or deliver purposeful activities linked to residents sentence plan objectives as agreed by the Offender Manager and AP Manager.
Supervise residents meals.
Undertake effective induction of residents.
Follow prescribed medication procedures including the issuing of medication to residents and both weekly and nightly audit of medication sheets.
To carry out drug and alcohol tests in line with risk management plan which may include times when job holder believes that the resident maybe under the influence and therefore increase in risk.
Undertake First Aid if a resident is injured or self-harms.
Maintain Approved Premises records and files as required, including data entry as necessary and contribute to the completion of incident reports.
Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
Deal with visitors and telephone calls, and monitor the work of visiting contractors in accordance with health and safety., We’ll assess you against these behaviours during the selection process:
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Communicating and Influencing
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Working Together
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Developing Self and Others
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Making Effective Decisions
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Seeing the Big Picture
Benefits
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Access to learning and development
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A working environment that supports a range of flexible working options to enhance your work life balance
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A working culture which encourages inclusion and diversity
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A Civil Service pension with an employer contribution of 28.97%
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Annual Leave
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Public Holidays
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Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
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UK nationals
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nationals of the Republic of Ireland
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nationals of Commonwealth countries who have the right to work in the UK
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nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
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nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
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individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
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Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
To work within the aims and values of PS and HMPPS.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
Behaviours
Working Together
Communicating and Influencing
Making Effective Decisions
Developing Self and Others
Delivering at Pace
Experience
Experience of working with a diverse range of people who have experienced a range of social/personal difficulties.
Technical
Minimum 5 GCSEs at Grade C or above (including English and Maths), or equivalent qualification, or relevant work experience with the ability to evidence high level numeracy and literacy skills required to read, understand and interpret policies and the ability to write reports and correspondence for internal and external stakeholders.
IT Skills: Microsoft: Word, Excel, Outlook, and PowerPoint.
Hours of Work (Unsocial Hours) Allowances
Additional payments are made for working unsocial hours.
This position is based at NPS MANOR LODGE APPROVED PREMISES, SL4 2RL, + Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
- Telephone : 0345 241 5358
Recruitment team
- Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk, Appointment to the Civil Service is governed by the Civil Service Commission s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints
Approved Premises Residential Worker - Manor Lodge (Old Windsor, Windsor) - Annualised Hours (Ref: 2524) employer: HM Prison & Probation Service
Contact Detail:
HM Prison & Probation Service Recruiting Team
+443452415358
moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Approved Premises Residential Worker - Manor Lodge (Old Windsor, Windsor) - Annualised Hours (Ref: 2524)
✨Tip Number 1
Familiarize yourself with the specific policies and procedures of Approved Premises. Understanding these will help you demonstrate your commitment to maintaining discipline and adherence to rules during the interview.
✨Tip Number 2
Highlight any previous experience working with diverse populations or in challenging environments. This will show that you have the skills necessary to engage effectively with residents and manage risk.
✨Tip Number 3
Prepare examples of how you've communicated effectively in a team setting. Since teamwork is crucial in this role, showcasing your ability to collaborate will set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your approach to handling difficult situations, such as managing aggressive behavior. Providing concrete examples will demonstrate your capability to maintain a safe environment for both residents and staff.
We think you need these skills to ace Approved Premises Residential Worker - Manor Lodge (Old Windsor, Windsor) - Annualised Hours (Ref: 2524)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the responsibilities and requirements of the Approved Premises Residential Worker position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience working with diverse populations or in similar environments. Mention specific instances where you demonstrated skills in communication, teamwork, and risk management.
Show Commitment to Inclusion: Demonstrate your understanding of equality and inclusion in your application. Provide examples of how you have contributed to a positive and inclusive environment in past roles.
Prepare for Behavioral Questions: Since the selection process will assess your behaviors, prepare for questions related to 'Working Together', 'Communicating and Influencing', and 'Making Effective Decisions'. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
How to prepare for a job interview at HM Prison & Probation Service
✨Understand the Role and Responsibilities
Make sure you thoroughly understand the job description and responsibilities of an Approved Premises Residential Worker. Be prepared to discuss how your experience aligns with the specific duties, such as managing resident behavior and adhering to risk management plans.
✨Demonstrate Communication Skills
Since effective communication is crucial in this role, be ready to showcase your ability to communicate clearly and effectively. Prepare examples of how you've successfully communicated with colleagues or managed challenging situations in the past.
✨Show Commitment to Equality and Inclusion
The job requires a strong commitment to equality and inclusion. Be prepared to discuss how you have promoted these values in your previous roles and how you would apply them in the context of working with residents from diverse backgrounds.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making and problem-solving skills. Think about potential situations you might face in the role, such as managing aggressive behavior or ensuring compliance with court orders, and how you would handle them.