Receptionist / Care Navigator

Receptionist / Care Navigator

Doncaster Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our reception team and handle calls, manage the front desk, and perform admin duties.
  • Company: Be part of a friendly GP practice dedicated to patient care in Doncaster.
  • Benefits: Receive full training and gain valuable experience in a supportive environment.
  • Why this job: Great opportunity to develop skills while working in a dynamic healthcare setting.
  • Qualifications: Previous receptionist experience is a plus, but not required; enthusiasm is key!
  • Other info: Flexibility is essential for covering holidays and sick leave.

The predicted salary is between 24000 - 36000 £ per year.

We are looking for an enthusiastic, highly motivated individual to join our busy, friendly, reception team. Ideally we are looking for someone with previous GP receptionist/administrator experience, however, this is not essential. Full training will be provided., Your daily duties will include handling telephone calls from patients and other outside agencies, front reception desk and administrative duties. Flexibility is essential as you may be asked to work additional hours to cover for holidays and sick leave.

Job locations

8-9 Regent Square

Doncaster

South Yorkshire

DN1 2DS, 8-9 Regent Square

Doncaster

South Yorkshire

DN1 2DS, https://www.regentsquaregrouppractice.nhs.uk/ (Opens in a new tab), suzanne.pattison@nhs.net

Receptionist / Care Navigator employer: Regent Square Group Practice

At Regent Square Group Practice, we pride ourselves on being an excellent employer that values our staff and fosters a supportive work environment. Our reception team is not only friendly and welcoming but also dedicated to providing exceptional patient care, making it a rewarding place to work. With opportunities for professional growth and comprehensive training provided, you will thrive in your role while enjoying the vibrant community of Doncaster.
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Contact Detail:

Regent Square Group Practice Recruiting Team

suzanne.pattison@nhs.net

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist / Care Navigator

✨Tip Number 1

Familiarize yourself with the specific duties of a receptionist in a healthcare setting. Understanding the nuances of handling patient calls and administrative tasks will give you an edge during the interview.

✨Tip Number 2

Show your enthusiasm for working in a busy environment. Highlight any previous experience where you thrived under pressure, as this role requires flexibility and the ability to manage multiple tasks simultaneously.

✨Tip Number 3

Research the Regent Square Group Practice and be prepared to discuss how you can contribute to their team. Mentioning specific aspects of their service or values that resonate with you can make a strong impression.

✨Tip Number 4

Be ready to demonstrate your communication skills. Since you'll be handling calls from patients and outside agencies, showcasing your ability to communicate clearly and empathetically will be crucial.

We think you need these skills to ace Receptionist / Care Navigator

Excellent Communication Skills
Customer Service Orientation
Telephone Etiquette
Organizational Skills
Attention to Detail
Multitasking Abilities
Basic Computer Skills
Time Management
Problem-Solving Skills
Flexibility and Adaptability
Teamwork
Empathy and Compassion
Confidentiality Awareness
Ability to Work Under Pressure

Some tips for your application 🫡

Highlight Relevant Experience: Even if you don't have direct GP receptionist experience, emphasize any customer service or administrative roles you've held. Mention specific skills that relate to handling calls and managing a reception desk.

Show Enthusiasm: In your cover letter, express your enthusiasm for the role and the opportunity to work in a friendly team. Let them know why you are motivated to join their practice.

Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Use keywords from the job listing to make your application stand out.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.

How to prepare for a job interview at Regent Square Group Practice

✨Show Your Enthusiasm

Make sure to express your enthusiasm for the role and the team. A positive attitude can go a long way in a busy reception environment, so let them know you’re excited about the opportunity to contribute.

✨Highlight Relevant Experience

Even if you don’t have direct GP receptionist experience, think about any customer service or administrative roles you've held. Be ready to discuss how those experiences have prepared you for this position.

✨Demonstrate Flexibility

Since flexibility is essential for this role, be prepared to discuss your availability and willingness to cover additional hours. Share examples of times when you’ve adapted to changing schedules or demands.

✨Prepare for Common Scenarios

Think about common situations you might face as a receptionist, such as handling difficult calls or managing multiple tasks at once. Prepare some responses or strategies to demonstrate your problem-solving skills.

Receptionist / Care Navigator
Regent Square Group Practice
R
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