At a Glance
- Tasks: Join our reception team and handle calls, manage the front desk, and perform admin duties.
- Company: Be part of a friendly GP practice dedicated to patient care in Doncaster.
- Benefits: Receive full training and gain valuable experience in a supportive environment.
- Why this job: Great opportunity to develop skills while working in a dynamic healthcare setting.
- Qualifications: Previous receptionist experience is a plus, but not required; enthusiasm is key!
- Other info: Flexibility is essential for covering holidays and sick leave.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an enthusiastic, highly motivated individual to join our busy, friendly, reception team. Ideally we are looking for someone with previous GP receptionist/administrator experience, however, this is not essential. Full training will be provided., Your daily duties will include handling telephone calls from patients and other outside agencies, front reception desk and administrative duties. Flexibility is essential as you may be asked to work additional hours to cover for holidays and sick leave.
Job locations
8-9 Regent Square
Doncaster
South Yorkshire
DN1 2DS, 8-9 Regent Square
Doncaster
South Yorkshire
DN1 2DS, https://www.regentsquaregrouppractice.nhs.uk/ (Opens in a new tab), suzanne.pattison@nhs.net
Receptionist / Care Navigator employer: Regent Square Group Practice
Contact Detail:
Regent Square Group Practice Recruiting Team
suzanne.pattison@nhs.net
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Care Navigator
✨Tip Number 1
Familiarize yourself with the specific duties of a receptionist in a healthcare setting. Understanding the nuances of handling patient calls and administrative tasks will give you an edge during the interview.
✨Tip Number 2
Show your enthusiasm for working in a busy environment. Highlight any previous experience where you thrived under pressure, as this role requires flexibility and the ability to manage multiple tasks simultaneously.
✨Tip Number 3
Research the Regent Square Group Practice and be prepared to discuss how you can contribute to their team. Mentioning specific aspects of their service or values that resonate with you can make a strong impression.
✨Tip Number 4
Be ready to demonstrate your communication skills. Since you'll be handling calls from patients and outside agencies, showcasing your ability to communicate clearly and empathetically will be crucial.
We think you need these skills to ace Receptionist / Care Navigator
Some tips for your application 🫡
Highlight Relevant Experience: Even if you don't have direct GP receptionist experience, emphasize any customer service or administrative roles you've held. Mention specific skills that relate to handling calls and managing a reception desk.
Show Enthusiasm: In your cover letter, express your enthusiasm for the role and the opportunity to work in a friendly team. Let them know why you are motivated to join their practice.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Use keywords from the job listing to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Regent Square Group Practice
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the team. A positive attitude can go a long way in a busy reception environment, so let them know you’re excited about the opportunity to contribute.
✨Highlight Relevant Experience
Even if you don’t have direct GP receptionist experience, think about any customer service or administrative roles you've held. Be ready to discuss how those experiences have prepared you for this position.
✨Demonstrate Flexibility
Since flexibility is essential for this role, be prepared to discuss your availability and willingness to cover additional hours. Share examples of times when you’ve adapted to changing schedules or demands.
✨Prepare for Common Scenarios
Think about common situations you might face as a receptionist, such as handling difficult calls or managing multiple tasks at once. Prepare some responses or strategies to demonstrate your problem-solving skills.