Performance Administrator

We are looking for an enthusiastic and organised Performance Administrator to join our award-winning service.

This service is a partnership between Alzheimers Society and Devon Partnership NHS Trust, supporting people living with dementia and their carers., To serve as the first point of contact for professional and confidential assistance in ensuring that the service meets set trust and national standards and targets

Alongside the performance and data component of this role, the post-holders have the responsibility for the day-to-day caseload administrative activities that are required from the clinical team

To assist and support practitioners in ensuring the efficient movement and flow of clients through the system, allowing them to focus on health improvement and patient care

To coordinate performance monitoring data, key performance indicators, governance and risk management, communications, and a variety of ad hoc projects with senior managers across the organisation

Develop and implement systems for collecting data to measure performance, identify breaches and supporting outcomes of service development

To act as a point of contact in relation to IT Systems that support the roles across the service and be able to signpost for further IT systems support

To provide guidance and direct individuals to appropriate resources for additional IT systems support

To develop and implement systems for collecting data to measure performance and outcomes of services and relevant projects

To maintain and update relevant records, databases, and spreadsheets accurately

The Performance Administration Team supports the performance of the service, supporting colleagues in the management of their caseloads and providing wider administrative support. You will have a strong working knowledge of Microsoft Office packages specifically Outlook, Excel and Word and have a desire to learn new skills and technologies to support continual improvement of systems and functions.

We are looking for someone with strong organisational and time management skills, with the ability to prioritise tasks effectively, and with excellent attention to detail and accuracy in data entry and record keeping.

You will have effective communication skills, both written and verbal and experience of dealing appropriately with personally sensitive information.

Previous experience in a similar administrative role within the healthcare sector is desirable.

Youll be joining a dynamic team that provides vital services to people living with dementia and their families. This is a fantastic opportunity to be part of a service that truly makes a difference., We not only recruit based on qualifications & experience – we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Please contact Sevious Chipara, Information Analyst on 07815519472 if you would like to learn more about the role before applying., Bristol Dementia Wellbeing Service

Conduit Place

Bristol

BS2 9RU, https://www.dpt.nhs.uk/ (Opens in a new tab), sevious.chipara@nhs.net

07815519472