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For Companies At a Glance
- Tasks: Be the friendly face of Toolstation, assisting customers and managing deliveries.
- Company: Join one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, a pension scheme, discounts, and career growth opportunities.
- Why this job: Fast-paced environment with a focus on employee growth and customer satisfaction.
- Qualifications: No experience needed, just bring your positive attitude and commitment to service.
- Other info: Flexible hours available; perfect for local high school and college students.
Store Assistant in Derby Parcel Terrace
20 hours per week
We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.
If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job.
You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
Ask the right questions: Show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you’ll bring
A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits? We’ve got you covered!
22 days holiday + Bank Holidays
Company pension scheme and life assurance
Bonus scheme and cycle to work program
Save and buy as you earn options
20% discount across all Travis Perkins companies
Health and wellbeing support at your fingertips with Aviva Digicare +
Financial education, support, and recognition awards
Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Store Assistants employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistants
✨Tip Number 1
Familiarize yourself with Toolstation's products and services. Understanding what we offer will help you engage with customers effectively and show that you're genuinely interested in helping them find the right solutions.
✨Tip Number 2
Be prepared to demonstrate your customer service skills during the interview. Think of examples where you've gone above and beyond to assist someone, as this aligns perfectly with our focus on providing outstanding service.
✨Tip Number 3
Show your enthusiasm for teamwork and flexibility. We value reliability and a positive attitude, so be ready to discuss how you can contribute to a supportive and energetic work environment.
✨Tip Number 4
Highlight your willingness to learn and grow within the company. Since many of our managers started as Store Assistants, expressing your ambition to advance can set you apart from other candidates.
We think you need these skills to ace Store Assistants
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Toolstation is looking for in a Store Assistant. Highlight the key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Customize your CV to reflect your relevant skills and experiences that align with the job requirements. Emphasize any customer service experience or teamwork skills, even if they come from non-retail settings.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your willingness to learn and adapt, and how your personality aligns with Toolstation's values of friendliness and reliability.
Highlight Your Availability: Since the store operates from 7 AM to 8 PM, make sure to clearly state your availability in your application. Show that you are flexible and ready to work early starts and late finishes as needed.
How to prepare for a job interview at Toolstation
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Toolstation values a positive attitude, so let your energy shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's not from a retail background. Highlight your ability to engage with customers and help them find what they need.
✨Be Ready for Practical Questions
Expect questions about handling deliveries, stocking shelves, and maintaining store cleanliness. Show that you're ready to roll up your sleeves and get involved in all aspects of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in growing with Toolstation and understanding how you can contribute to their success.
