At a Glance
- Tasks: Lead a dynamic team and create memorable shopping experiences for customers.
- Company: Join Rituals, a B Corp committed to sustainability and wellbeing.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be part of a supportive culture that values growth, teamwork, and customer satisfaction.
- Qualifications: Previous experience in retail or hospitality with strong people management skills required.
- Other info: Full-time position with a focus on personal development and team success.
The predicted salary is between 30000 - 42000 £ per year.
Assistant Store Manager – Stratford (40 hours)
Join to apply for the Assistant Store Manager – Stratford (40 hours) role at Rituals UK & Ireland (B Corp)
Assistant Store Manager – Stratford (40 hours)
Join to apply for the Assistant Store Manager – Stratford (40 hours) role at Rituals UK & Ireland (B Corp)
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
Share your talents
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.
On Top Of That, You Have
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Industries
Cosmetics
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Assistant Store Manager - Stratford (40 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Stratford (40 hours)
✨Tip Number 1
Familiarise yourself with Rituals' brand values and products. Understanding their ethos will help you connect with the team and customers, showcasing your genuine interest in the role.
✨Tip Number 2
Highlight your people management skills during the interview. Be ready to share specific examples of how you've motivated and developed team members in previous roles.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of instances where you've gone above and beyond to create memorable experiences for customers, as this aligns with the role's focus.
✨Tip Number 4
Showcase your problem-solving abilities by preparing scenarios where you've successfully navigated challenges in a retail environment. This will demonstrate your readiness to support the Store Manager effectively.
We think you need these skills to ace Assistant Store Manager - Stratford (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any previous roles as an Assistant Store Manager. Emphasise your people management skills and any achievements that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and teamwork. Mention specific examples of how you've successfully led a team or improved store performance in the past. Show that you understand Rituals' values and culture.
Highlight Relevant Skills: Focus on key skills mentioned in the job description, such as decision-making, problem-solving, and coaching. Use concrete examples to illustrate how you've applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed a team in the past, focusing on your communication and coaching skills.
✨Emphasise Customer Experience
Rituals values creating unforgettable experiences for customers. Be ready to discuss how you have previously enhanced customer satisfaction and what strategies you would implement to ensure a meaningful shopping experience.
✨Be Ready to Problem-Solve
Decision-making and problem-solving are key aspects of this role. Think of specific challenges you've faced in previous positions and how you resolved them. This will show your potential employer that you're capable of handling the pressures of the job.
✨Demonstrate Cultural Fit
Rituals seeks individuals who are high on energy and low on ego. During the interview, convey your personality and how you align with their values. Share instances where you've contributed to a positive team culture or environment.