General Manager

General Manager

Norwich Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, ensure top-notch guest experiences, and oversee food quality.
  • Company: Rosa’s Thai is a modern restaurant dedicated to authentic Thai cuisine without clichés.
  • Benefits: Enjoy competitive pay, delicious food, early wage access, and amazing staff perks.
  • Why this job: Join a growing family where you can make an impact and develop your leadership skills.
  • Qualifications: Confident, guest-focused individuals ready to mentor and lead a dynamic team.
  • Other info: Chance to win a trip to Thailand and participate in exciting staff events!

The predicted salary is between 36000 - 60000 £ per year.

Rosa’s Thai is looking for a General Manager to be part of our growing family We are looking for a confident individual who is guest focused and ready to lead a team.

At Rosa’s Thai we obsess about the food and we don’t mess about with the rest. There are no Thai cliches or theme park interiors here. Just dedication to making the best we possibly can from simple ingredients across our food, products and places.

Job Duties:

  • Ensuring our front of house team is delivering every step of the guest journey to the highest standard
  • Working closely with our Head Chef to ensure every dish is prepared to spec and delivered efficiently for our diners eating in as well as takeaway orders
  • Ensure growth and a constant learning culture is instilled within the teams, overseeing their training plans and acting as a mentor for their career progression
  • Accountability for stock control, maintenance and H&S compliance
  • You will lead the team by example and set the standards for a respectful working environment
  • Working closely with our creative marketing team, you will be responsible for sales growth and constantly looking for ways to enhance our presence as a modern Thai restaurant brand

Benefits:

  • Competitive salary plus tronc -up to 50k including tronc
  • 30% bonus paid quarterly target based
  • Delicious Thai food on every shift plus bottomless drinks
  • Access 50% of your wages before pay day
  • Performance based rewards
  • 50% off at all Rosa’s restaurants
  • Amazing yearly staff party
  • Enhance Holiday and pension Scheme for Length of service
  • Wage stream Discount voucher on popular high street brands
  • Employee assistance programme
  • £35 mobile Phone allowance every month
  • Bike to work scheme
  • Career advancement opportunities for growth and development
  • And a chance to win a trip to Thailand every year !
  • Wellbeing support with access for all the family

It is the perfect time to join Rosa’s, we have so many opportunities for you to make a difference in the company and grow to be a great leader in the hospitality and restaurant industry.

If you are ready to be part of the journey, apply now!

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General Manager employer: Rosa's Thai

Rosa’s Thai is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for aspiring leaders in the hospitality industry. With competitive salaries, performance-based rewards, and a commitment to staff wellbeing, including access to delicious food and generous discounts, we foster an environment where team members can thrive and develop their careers. Join us in our mission to deliver outstanding dining experiences while enjoying unique benefits like a chance to win a trip to Thailand every year!
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Contact Detail:

Rosa's Thai Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with Rosa’s Thai brand and its values. Understanding their dedication to quality and guest experience will help you align your leadership style with their expectations.

✨Tip Number 2

Network within the hospitality industry, especially with professionals who have experience in managing teams in restaurants. This can provide you with insights and connections that may give you an edge during the interview process.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully led teams in the past. Highlight your ability to mentor staff and foster a positive working environment, as this is crucial for the role.

✨Tip Number 4

Stay updated on current trends in the restaurant industry, particularly in Thai cuisine. Being knowledgeable about food trends and customer preferences can demonstrate your commitment to enhancing the restaurant's presence.

We think you need these skills to ace General Manager

Leadership Skills
Guest Service Orientation
Team Management
Communication Skills
Training and Development
Stock Control
Health and Safety Compliance
Problem-Solving Skills
Sales Growth Strategies
Collaboration with Culinary Teams
Marketing Awareness
Mentoring and Coaching
Adaptability
Financial Acumen

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a General Manager at Rosa’s Thai. Highlight your experience in leading teams, guest service, and any relevant culinary knowledge in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, experience in the hospitality industry, and any achievements related to team growth and sales enhancement.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the restaurant industry and your understanding of Rosa’s Thai's values. Mention specific examples of how you have successfully led teams and improved guest experiences in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at Rosa's Thai

✨Showcase Your Leadership Skills

As a General Manager, you'll need to lead by example. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight specific instances where you motivated your team or resolved conflicts.

✨Demonstrate Guest Focus

Rosa’s Thai values guest satisfaction highly. During the interview, share examples of how you've gone above and beyond to ensure a positive experience for customers. This could include handling complaints effectively or implementing new service strategies.

✨Discuss Your Culinary Collaboration

Since the role involves working closely with the Head Chef, be ready to talk about your experience in collaborating with kitchen staff. Discuss how you ensure that food quality and presentation meet high standards, and any innovative ideas you might bring to the table.

✨Emphasise Growth and Development

Rosa’s Thai is looking for someone who can instil a learning culture within the team. Talk about your approach to training and mentoring staff, and provide examples of how you've helped team members grow in their careers.

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