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For Companies At a Glance
- Tasks: Lead exclusive guest and hospitality programmes, ensuring exceptional experiences for a global audience.
- Company: Join a prestigious client known for elite hospitality in motorsport and high-profile events.
- Benefits: Enjoy a full-time role with opportunities for creativity and leadership in a dynamic environment.
- Why this job: Be part of a team that delivers world-class experiences and drives brand loyalty.
- Qualifications: Significant experience in senior hospitality or event management, especially in high-stakes environments.
- Other info: Ideal for those passionate about creating unforgettable moments for VIP guests.
The predicted salary is between 72000 - 100000 £ per year.
Job Description
📢Director of Event & Hospitality Operations
📍London – Full-Time
💡The Opportunity
An incredible client of ours is seeking an accomplished senior professional to lead its most exclusive guest and hospitality programmes. This position combines strategic leadership with operational oversight, delivering exceptional hospitality experiences, corporate hosting, and bespoke events for an elite global audience.
💼The Role
Reporting into senior commercial leadership, this individual will:
- Define and implement a long-term premium hospitality strategy, aligning with brand positioning and commercial objectives.
- Oversee the planning, execution, and continuous enhancement of high-end hospitality offerings, including trackside clubs, corporate suites, and private event experiences.
- Manage the delivery of catering and F&B services, ensuring exceptional quality, sustainability, and innovative presentation.
- Lead cross-functional collaboration with commercial, marketing, operations, and supplier partners to ensure seamless delivery across all touchpoints.
- Establish and monitor key performance indicators to measure success, optimise profitability, and drive continuous improvement.
- Provide leadership and direction to a specialist hospitality team, ensuring high standards of performance, creativity, and guest engagement.
- Identify opportunities to expand and diversify premium experience offerings to strengthen brand loyalty and unlock new revenue streams.
👉The Candidate
The ideal candidate will bring:
- Significant experience in senior hospitality or event management roles, ideally within motorsport, major sports, or high-profile entertainment environments.
- Demonstrated success in developing and delivering world-class guest experiences for VIP, corporate, and high-net-worth audiences.
- Strong commercial and operational acumen, with the ability to balance creativity and financial performance.
- Exceptional leadership and interpersonal skills, with experience managing high-performing teams.
- A proven ability to operate at pace, managing complex, multi-stakeholder projects to flawless execution.
If this sounds like your next role… apply now!
Director of Event & Hospitality Operations employer: JLB
Contact Detail:
JLB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Event & Hospitality Operations
✨Tip Number 1
Network within the hospitality and events industry, especially focusing on motorsport and high-profile entertainment sectors. Attend relevant industry events and engage with professionals who can provide insights or referrals to help you stand out.
✨Tip Number 2
Showcase your leadership skills by volunteering for projects that require team management or cross-functional collaboration. This will demonstrate your ability to lead high-performing teams and manage complex operations effectively.
✨Tip Number 3
Stay updated on the latest trends in premium hospitality and event management. Understanding current innovations and sustainability practices can give you an edge in discussions during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've enhanced guest experiences in previous roles. Highlighting measurable outcomes will show your potential impact on the company's hospitality strategy.
We think you need these skills to ace Director of Event & Hospitality Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and event management. Focus on your achievements in delivering high-end guest experiences and managing teams, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic vision for premium hospitality. Mention specific examples of how you've successfully led similar initiatives in the past, and align your experience with the company's objectives.
Highlight Leadership Skills: Emphasise your leadership and interpersonal skills throughout your application. Provide examples of how you've managed high-performing teams and collaborated with various stakeholders to achieve exceptional results.
Showcase Commercial Acumen: Demonstrate your understanding of balancing creativity with financial performance. Include any relevant metrics or KPIs from previous roles that illustrate your ability to optimise profitability while enhancing guest experiences.
How to prepare for a job interview at JLB
✨Showcase Your Strategic Vision
Be prepared to discuss your long-term vision for hospitality operations. Highlight how you would align this with the company's brand positioning and commercial objectives, demonstrating your understanding of the industry.
✨Demonstrate Operational Excellence
Share specific examples from your past experiences where you successfully managed high-end hospitality offerings. Discuss how you ensured quality and innovation in catering and F&B services, as well as any sustainability initiatives you implemented.
✨Highlight Leadership Skills
Prepare to talk about your experience leading teams in high-pressure environments. Emphasise your ability to inspire creativity and maintain high performance standards, especially when managing cross-functional collaborations.
✨Discuss Performance Metrics
Be ready to explain how you establish and monitor key performance indicators. Share examples of how you've used these metrics to optimise profitability and drive continuous improvement in previous roles.
